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IT Level 2 Systems Administrator

RemoteVA PHRemote — Davao Region, Philippines
Remote Full-time $700/mo - $700/mo

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Experience Level

Experience

Qualifications

Qualifications:Demonstrated experience in a Level 2 IT support role or equivalent. In-depth knowledge of Windows workstations, Windows Server, and Office 365.Practical experience with Hyper-V, SonicWALL, and Active Directory. Proficient in basic networking, email security, and DNS configurations. Familiarity with Google Workspace and Duo for multi-factor authentication. Exceptional problem-solving skills, attention to detail, and strong communication abilities.

About the job

Join the dynamic team at RemoteVA PH as an IT Level 2 Systems Administrator. We are looking for a talented individual who excels in communication and has a strong background in IT support. The successful candidate will be responsible for troubleshooting various IT issues, ensuring seamless daily operations, and maintaining system security.

Key Responsibilities:

  • Provide expert Level 2 IT support and troubleshooting for Windows workstations and servers.
  • Manage Hyper-V environments, including backups and system recovery processes.
  • Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues.
  • Administer Active Directory and Office 365 for user management and permissions.
  • Oversee email security filtering to combat phishing and spam threats.
  • Deploy, update, and maintain antivirus software for endpoint security.
  • Utilize Duo for multi-factor authentication and Google Workspace for collaboration.
  • Handle DNS configurations and provide necessary support.

About RemoteVA PH

RemoteVA PH is a leading remote work organization dedicated to providing top-notch virtual assistant services. We empower our employees to work flexibly while delivering exceptional support to our clients.

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