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Implementation Engineer (Cisco/Omnichannel CX) - CONNECT

SutherlandMexico City
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will have:Proven experience as an Implementation Engineer or similar role. Strong knowledge of Cisco technologies and Omnichannel Customer Experience (CX) solutions. Excellent problem-solving skills and the ability to work in a fast-paced environment. Effective communication and teamwork abilities. Relevant certifications in Cisco technologies are a plus.

About the job

Join Sutherland as an Implementation Engineer, specializing in Cisco and Omnichannel CX. In this role, you will be instrumental in implementing and optimizing cutting-edge customer experience solutions that leverage Cisco technologies. You will collaborate with cross-functional teams to ensure seamless integration and deployment of solutions, enhancing our clients' customer engagement and satisfaction.

About Sutherland

Sutherland is a global provider of business process and technology management services. We pride ourselves on our innovative approach to improving customer experience and helping businesses thrive in a competitive landscape. With a commitment to excellence and a focus on delivering results, Sutherland offers a dynamic workplace filled with opportunities for growth and development.

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