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HR Business Partner

SwapAustin, Texas
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsBachelor's degree in Human Resources, Business Administration, or related field. Proven experience as an HR Business Partner or similar role. Strong understanding of HR processes and labor legislation. Excellent interpersonal and communication skills. Ability to work collaboratively in a team-oriented environment. Demonstrated problem-solving and decision-making capabilities.

About the job

HR Business Partner

About Swap

At Swap, we are pioneering the future of agentic commerce with our cutting-edge AI-native platform that seamlessly integrates backend operations with a visionary storefront experience. Our solution is tailored for brands that aspire to sell anything, anywhere, empowering them with centralized global operations, intelligent workflows, and real-time data analytics to make informed, margin-protecting decisions.

Our product offerings encompass cross-border transactions, tax solutions, returns management, demand planning, and our innovative agentic storefront. This comprehensive approach grants merchants unparalleled transparency and confidence in their actions.

We are committed to fostering a company culture that prioritizes clarity, creativity, and shared ownership as we redefine the landscape of global commerce.

Your Role

As an HR Business Partner at Swap, you will collaborate strategically with business leaders and teams across the organization. Your mission will be to ensure our people strategy is aligned with our business objectives, cultivate a high-impact and inclusive culture, and deliver expert HR support throughout the employee lifecycle.

Key Responsibilities

Strategic Partnership

  • Collaborate with senior leadership and various business units to grasp their strategic goals, challenges, and personnel needs, transforming these insights into actionable HR initiatives.

  • Provide coaching, guidance, and support to managers and employees on performance management, career development, succession planning, organizational change, employee relations, and more.

Talent & Capability

  • Oversee or assist in the comprehensive talent acquisition process for your designated business areas: role design, candidate experience, hiring manager capability, and onboarding.

Performance & Organization

  • Facilitate performance management processes, including goal setting, feedback, review cycles, and performance improvement plans.

  • Support organizational design and workforce planning to ensure optimal structure, roles, spans, and resources are in place for growth.

Culture, Engagement & Employee Relations

  • Enhance employee engagement, retention, and culture through surveys, focus groups, action planning, and initiatives that reinforce our values and foster a culture of accountability, collaboration, and continuous improvement.

  • Manage employee relations matters to ensure compliance and a positive workplace environment.

About Swap

Swap is at the forefront of modern commerce, offering an innovative AI-native platform that bridges backend operations with a visionary storefront experience for brands eager to sell anything, anywhere. We are dedicated to fostering a culture that values clarity, creativity, and shared ownership as we reshape global commerce.

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