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German-speaking Customer Service Representative - Lisbon

speakitjobsLisbon, Lisbon, Portugal
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Fluent in German and proficient in English. Strong communication, analytical, and problem-solving skills. Able to work in a fast-paced environment and meet deadlines. Enthusiastic team player with high attention to detail. Previous experience in customer service or back-office operations is a plus.

About the job

Join our dynamic and rapidly expanding international customer support team in Lisbon! We are seeking enthusiastic German-speaking professionals who will play a pivotal role in ensuring timely support for our customers while contributing to the enhancement of processes and the overall customer experience.

Key Responsibilities:

  • Provide support and advice to customers regarding products, services, and orders.
  • Handle inquiries via various communication channels.
  • Adhere to company standards when managing sensitive information.
  • Collaborate with team members and other departments for effective problem resolution.
  • Monitor customer interactions and provide feedback for continuous improvement.

About speakitjobs

Speakitjobs is at the forefront of connecting talented individuals with exciting career opportunities in a multicultural environment. Our commitment to employee growth and satisfaction is reflected in our comprehensive benefits and professional development programs.

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