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Fulfillment Operations Lead in Madrid

BigblueMadrid
On-site Full-time

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Experience Level

Manager

Qualifications

• Proven experience in warehouse operations management• Strong analytical skills to assess performance metrics• Excellent communication skills in both English and Spanish• Ability to work collaboratively in a fast-paced environment• Hands-on leadership style with a focus on operational excellence

About the job

Madrid | Full-time | Bilingual ( & )

E-commerce continues to thrive, yet independent brands often struggle to achieve the logistics efficiency of giants like Amazon. At Bigblue, we are dedicated to transforming this landscape.
Our mission is to empower brands by democratizing top-tier operations: enabling rapid scaling while ensuring a five-star customer experience.

Since our inception in 2018, we have developed a tech-driven logistics platform that supports over 500 brands, ranging from rapidly growing DTC companies to established global names such as MUJI, Aigle, and Cabaïa. With over 110 employees across Paris, Madrid, and London, our proprietary Warehouse Management System (WMS) Atlas, and a network of 7 warehouses across Europe, we are tackling logistics challenges head-on—making fulfillment faster, smarter, and more sustainable.

With backing of over $20M in funding and the trust of the next wave of e-commerce leaders, we are on a rapid growth trajectory—projecting 10 million orders in 2024 as we aim for ambitious enterprise expansion. The path ahead is bold, and we are seeking the right partner to help us navigate it.

About the Role 

This position is focused on Spain, a market that is critical to Bigblue's operational success and a cornerstone for future network expansion.
The Fulfillment Operations Lead will oversee end-to-end warehouse operations, encompassing performance, costs, capacity, and execution quality, while maintaining a strong hands-on presence in daily operations.
This is not a purely strategic role; Bigblue is driven by execution, and this position demands a deep involvement in day-to-day operations on the warehouse floor, collaborating directly with teams and partners to identify challenges and implement real-time improvements.

About Bigblue

Bigblue is revolutionizing e-commerce logistics by providing independent brands with the tools they need to compete with larger entities. Our commitment to sustainable and efficient fulfillment solutions sets us apart in the logistics landscape.

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