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Founding Forward Deployed Engineer - WorkOS - Enterprise AI

CareemDubai, United Arab Emirates
On-site Full-time

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Experience Level

Experience

Qualifications

Demonstrated experience in deploying AI solutions in operational settings. Strong problem-solving skills with a focus on delivering value. Ability to work collaboratively in a fast-paced, startup environment. Familiarity with AI technologies and their application in business processes. Excellent communication skills, both written and verbal.

About the job

At Careem, we are creating the Everything App for the Middle East, simplifying how people move, order food, manage payments, and much more. Our mission is clear: to enhance lives and establish a remarkable organization that inspires others.

Since our inception in 2012, we have empowered over 2.5 million Captains, transformed the lives of more than 70 million customers, and fostered an environment where the region's top talent and entrepreneurs can thrive. Our operations span over 70 cities across 10 countries, from Morocco to Pakistan.

As we embark on our next chapter fueled by AI, we are seeking innovative minds who are eager to solve problems and leverage AI to craft tools, automate processes, and create meaningful impact. Whether it's improving operational efficiency, enriching customer experience, or rethinking internal systems, we want individuals who can help Careem work smarter and move faster.

The Mission
We recognize that the transformative potential of AI is vastly underutilized in our region. To address this, we are establishing a new division within Careem focused on Enterprise AI Transformation.

We are reimagining the future of work to simplify and enhance business operations in the age of GenAI with WorkOS—a next-generation operating system designed to deploy, orchestrate, and optimize AI agents throughout every customer and operational journey, increasingly autonomously. This initiative transcends mere automation; it aims to create a hybrid workforce where self-learning AI agents manage routine tasks, allowing our team to concentrate on high-value, creative endeavors.

The Team
This team functions as a startup within Careem, with a clear mandate: to innovate rapidly, build ambitiously, and deliver production-ready AI systems that fundamentally transform how the region utilizes technology.

The Opportunity
We are on the lookout for a Forward Deployed Engineer (FDE) to spearhead the WorkOS mission. This role is for a visionary—someone who values solving problems and delivering value over adhering to strict specifications. You will be the crucial link between our core AI engine and the dynamic, high-stakes reality of our clients' operations.

About Careem

Careem is dedicated to building the Everything App for the Middle East, facilitating seamless movement, food deliveries, payment management, and more. With a commitment to enhancing lives and fostering a thriving organizational culture, Careem has positively impacted millions since 2012.

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