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Food Safety & Quality Assurance Supervisor

HelloFreshCalgary, Alberta, Canada
On-site Full-time CA$65K/yr - CA$75K/yr

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Experience Level

Experience

Qualifications

Minimum of 3 years in a food safety or quality assurance role within the food or regulated industry. At least 1 year of supervisory experience is a plus. Post-secondary education in Biological, Chemical, or Food Sciences or equivalent experience. Familiarity with HACCP principles, Safe Food for Canadians Regulations, and GFSI schemes. Exceptional leadership and communication abilities. Strong organizational and time management skills. Proficient in MS Office and Google Apps.

About the job

Location: 4951 - 110 Avenue SE, Calgary, Alberta

Team Overview

The Food Safety & Quality Assurance Supervisor at HelloFresh plays a key role in upholding and advancing the company’s food safety management system. Reporting to the FSQA Manager, this position leads a team of FSQA Technicians, guiding daily operations and making important decisions during food safety events. The goal: help deliver safe, high-quality meal kits to customers.

What You Will Do

  • Supervise and evaluate food safety programs, such as pre-operation inspections, environmental monitoring, pest control, and GMP monitoring.
  • Review monitoring data to identify trends and areas for improvement.
  • Investigate non-conformances, conduct root cause analysis, and develop corrective action plans for products and processes.
  • Collaborate with the Quality & Technical Team on product and packaging testing projects.
  • Support HACCP reassessments and contribute to new process development.
  • Coordinate onboarding and annual FSQA training sessions.
  • Assist with internal, CFIA, and third-party audits and inspections.
  • Act as the main escalation contact and serve as back-up for the FSQA Manager as needed.
  • Manage team schedules, participate in meetings, assist with complaint investigations, and handle other tasks as assigned by the FSQA Manager.
  • Ensure compliance with OH&S acts and regulations.
  • Use personal protective and safety equipment as required, and report workplace hazards.
  • Perform other assigned duties as needed.

Requirements

  • Minimum 3 years of experience in food safety or quality assurance within the food or regulated industry.
  • At least 1 year of supervisory experience is an asset.
  • Post-secondary education in Biological, Chemical, or Food Sciences, or equivalent experience.
  • Understanding of HACCP principles, Safe Food for Canadians Regulations, and GFSI schemes.
  • Strong leadership and communication skills.
  • Excellent organizational and time management skills.
  • Comfortable using MS Office and Google Apps.

About HelloFresh

HelloFresh is a leading meal kit delivery service that aims to make home cooking accessible and enjoyable for everyone. By prioritizing quality ingredients and safe food practices, we ensure that our customers receive healthy and delicious meals right at their doorstep.

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