About the job
Location: 4951 - 110 Avenue SE, Calgary, Alberta
Team Overview
The Food Safety & Quality Assurance Supervisor at HelloFresh plays a key role in upholding and advancing the company’s food safety management system. Reporting to the FSQA Manager, this position leads a team of FSQA Technicians, guiding daily operations and making important decisions during food safety events. The goal: help deliver safe, high-quality meal kits to customers.
What You Will Do
- Supervise and evaluate food safety programs, such as pre-operation inspections, environmental monitoring, pest control, and GMP monitoring.
- Review monitoring data to identify trends and areas for improvement.
- Investigate non-conformances, conduct root cause analysis, and develop corrective action plans for products and processes.
- Collaborate with the Quality & Technical Team on product and packaging testing projects.
- Support HACCP reassessments and contribute to new process development.
- Coordinate onboarding and annual FSQA training sessions.
- Assist with internal, CFIA, and third-party audits and inspections.
- Act as the main escalation contact and serve as back-up for the FSQA Manager as needed.
- Manage team schedules, participate in meetings, assist with complaint investigations, and handle other tasks as assigned by the FSQA Manager.
- Ensure compliance with OH&S acts and regulations.
- Use personal protective and safety equipment as required, and report workplace hazards.
- Perform other assigned duties as needed.
Requirements
- Minimum 3 years of experience in food safety or quality assurance within the food or regulated industry.
- At least 1 year of supervisory experience is an asset.
- Post-secondary education in Biological, Chemical, or Food Sciences, or equivalent experience.
- Understanding of HACCP principles, Safe Food for Canadians Regulations, and GFSI schemes.
- Strong leadership and communication skills.
- Excellent organizational and time management skills.
- Comfortable using MS Office and Google Apps.

