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Field Sales Capability Manager - Chennai

Rentokil PCIChennai, Tamil Nadu, India
On-site Full-time

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Experience Level

Manager

Qualifications

We are seeking a dynamic individual with a proven track record in sales management and coaching. The ideal candidate should possess strong leadership skills, analytical abilities, and the capacity to work collaboratively across various teams. A background in sales training or performance enhancement is highly desirable.

About the job

About Rentokil PCI

Rentokil PCI stands as the foremost pest control service provider in India. Launched in 2017 through a strategic joint venture between Pest Control India, the leading pest control company in the country, and Rentokil, the global leader in pest control solutions, Rentokil PCI is committed to redefining customer service standards with operations spanning over 300 locations across India.

For further information, please visit: https://www.rentokil-pestcontrolindia.com

About the Role:

  • The Field Sales Capability Manager plays a pivotal role in elevating sales performance and developing sustainable sales capabilities by delivering practical coaching, training, and performance support to frontline teams. This position ensures the consistent execution of Rentokil PCI’s sales processes, enhances sales skills, and drives measurable improvements in key performance indicators (KPIs) and overall productivity.
  • The successful candidate will collaborate effectively within a multi-functional team, working closely with both internal teams and external stakeholders.

Job Responsibilities:

i). Field Visits with Sales Executives & On-the-Job Training

  • Sales Visits: Conduct in-person observations of sales calls to evaluate the sales team’s performance, provide immediate feedback, and coach on the 6x6 sales process.
  • Quote Improvement: Assist Sales Executives by encouraging next-door calls, upselling, and referrals to boost quote quality and conversion rates.
  • Process Adherence: Ensure the consistent application of sales processes and tools, addressing any deviations with targeted coaching.
  • Facilitate Role-Playing and Skill Practice: Organize and lead regular role-playing sessions that simulate real-world sales scenarios, enabling sales teams to practice, refine, and enhance essential sales skills and techniques.

ii) Performance Monitoring & Data Analysis

  • KPI Tracking: Monitor visit activities, quotes, conversion rates, deal values, referrals, upselling, cross-selling, and adherence to processes.
  • Data Analysis: Proactively identify trends, strengths, and coaching requirements.
  • Reporting: Provide concise, data-driven insights and recommendations to the Sales Capability Manager.

iii) Branch Manager Collaboration & Support

  • Establish robust working relationships with branch managers to comprehend branch-specific goals, challenges, and priorities.
  • Deliver regular updates on sales team development progress in coordination with the Sales Capability Manager.

Other Responsibilities:

  • Drive the consistent execution of Rentokil PCI's sales processes and methodologies.
  • Enhance new sales productivity through capability building initiatives.

About Rentokil PCI

Rentokil PCI, established through a joint venture between Pest Control India and Rentokil, aims to lead the pest control industry in India by setting new benchmarks in customer service and operational excellence.

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