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Executive Contract Manager at BIC Consolidated | Sydney

On-site Full-time

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Experience Level

Manager

Qualifications

Ideal Candidate Profile:Demonstrated leadership abilities to motivate and support a team of over 70 staff members. Exceptional time and operational management skills. A drive for success in a fast-paced environment. High level of organizational skills with the ability to plan ahead and adapt as necessary. Excellent interpersonal communication skills. Proven experience in budget management, forecasting, and rostering. Strong understanding of compliance and health and safety regulations. Intermediate to advanced computer proficiency.

About the job

Key Responsibilities:

  • Collaborate with the Regional Manager to develop detailed project plans, timelines, and budgets, offering strategic insights while keeping all stakeholders informed of progress.
  • Serve as the primary liaison for clients, fostering and nurturing robust long-term relationships to ensure exceptional client satisfaction.
  • Draft, interpret, and maintain contracts, along with reviewing and negotiating contract variations on behalf of the organization.
  • Clarify contract requirements, terms, and conditions to stakeholders, ensuring adherence to statutory and policy guidelines.
  • Oversee all contract documentation and related paperwork, including renewals, extensions, and terminations.
  • Ensure service performance and company KPI targets are consistently met.
  • Address client inquiries and complaints thoroughly, completing necessary documentation for efficient processing at Head Office.
  • Manage operational budgets in collaboration with the Regional Manager, conducting regular reviews and making adjustments as needed.
  • Coordinate resources, including personnel, equipment, and materials, to optimize their use across all sites.
  • Assess potential risks associated with specific contract terms and provide management with informed advice.
  • Implement WHS objectives and procedures by ensuring on-site staff have the necessary resources to maintain a safe working environment.
  • Administer resource provision for cleaning operations, ensuring timely and accurate reporting of building data to Head Office for client reports.

About BIC Consolidated

BIC Consolidated is a premier provider of cleaning services, actively seeking a skilled Executive Contract Manager to join our dynamic team in New South Wales. We are committed to driving innovation and ethical practices in the industry, with core values centered around Safety, Respect, Teamwork, Commitment to Employees, Honesty, and Customer Focus. Our Unique Selling Points: We invest in our people, prioritize sustainability, embrace innovation and technology, and uphold transparency in all our operations.

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