companyBozzuto logo

Executive Concierge at Bozzuto | Cambridge, MA

BozzutoCambridge, MA, 02142New
On-site Full-time $55K/yr - $58K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

To thrive in the role of Executive Concierge, candidates should possess strong interpersonal skills, a passion for service excellence, and the ability to lead and inspire a team. Experience in a customer service or hospitality environment is preferred, along with a proactive attitude and a commitment to fostering a welcoming community atmosphere.

About the job

Bozzuto manages and maintains distinctive residential communities, placing strong emphasis on service, teamwork, and inclusion. The company’s approach centers on building positive experiences for residents, clients, and colleagues, guided by principles of concern, creativity, passion, and striving for excellence.

Role overview

The Executive Concierge acts as both a leader and an active member of the resident services team. This position shapes the first impression for residents and guests, sets the standard for service, and builds strong relationships. Personal touches, such as greeting residents and their pets by name, help foster a welcoming, home-like atmosphere throughout the community.

Key responsibilities

  • Demonstrate Bozzuto’s values in every interaction and service provided.
  • Coach, mentor, and train the resident services team to uphold service standards.
  • Respond quickly and thoughtfully to residents and prospects, resolving concerns as they arise.
  • Organize and host community events and activities to encourage resident engagement.
  • Support resident retention and promote brand loyalty by ensuring positive experiences and well-maintained community spaces.
  • Engage with the community through social media to promote spirit and awareness.
  • Encourage residents to share their experiences in online reviews.
  • Maintain organization of front desk logs, package rooms, club room reservations, and freight elevator schedules.
  • Work assigned weekend or evening shifts as needed.

Location

This position is based in Cambridge, MA 02142.

About Bozzuto

Bozzuto is a leading company in the real estate sector, dedicated to creating exceptional places to live, work, and play. Our commitment to community and quality is reflected in every aspect of our operations, from design to management. We believe in the power of teamwork and the importance of delivering outstanding experiences to our residents and clients. Join us in making a difference in the lives of others through our unique residential offerings.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.