companyCross Border Talents logo

Estonian Customer Technical Advisor in Athens, Greece

Cross Border TalentsAthens, Attica, Greece
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Entry Level

Qualifications

Requirements for the Customer Technical Advisor:High School Diploma or equivalent;Native or fluent Estonian speaker;Proficient in English, minimum C1 level;Typing speed of at least 20 words per minute;Strong active listening skills;Excellent problem-solving capabilities;Robust troubleshooting skills.

About the job

Cross Border Talents is currently seeking enthusiastic Estonian speakers to join our dynamic team in Athens, Greece. Are you ready for an exciting international adventure?

Your Role as a Customer Technical Advisor:

  • Handle and document customer inquiries via free phone lines, ensuring a seamless customer experience;
  • Accurately input consumer inquiries, questions, and feedback into our customer service database;
  • Effectively manage client complaints in accordance with the company's escalation policies;
  • Ensure all support calls and emails (when applicable) are addressed and resolved within the designated service level agreements (SLAs);
  • Utilize open-ended questions and support documentation to troubleshoot issues;
  • Provide insightful recommendations for frequently encountered problems and questions.

About Cross Border Talents

At Cross Border Talents, we specialize in connecting talented individuals with international career opportunities. Join us in Athens and expand your horizons while contributing to a vibrant, multicultural team.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.