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Enterprise Client Success Manager - Chicago

KalepaChicago, IL. Remote
Remote Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess strong interpersonal skills, a passion for enhancing customer success, and a proven track record in client management. Experience in the insurance industry or AI technologies is a plus. We are looking for someone who can thrive in a fast-paced environment and is eager to learn and adapt.

About the job

About Kalepa:

Kalepa is revolutionizing the commercial insurance sector, a trillion-dollar industry that still predominantly relies on outdated technologies like Microsoft Outlook.

Our innovative AI Underwriting Platform empowers leading insurers to centralize and prioritize submission data, unveil critical risk insights, and facilitate quicker, more confident decision-making. Clients experience significant enhancements in both speed and portfolio quality upon implementing Kalepa, often describing it as a “truly an underwriter’s dream.”

Backed by prominent investors including IA Ventures and Inspired Capital, our team boasts expertise from esteemed companies such as Facebook, Google, Amazon, Mastercard, and Uber.

Our Values:

At Kalepa, we embrace a culture rooted in principles that unlock our employees' potential.

Success is driven by five core values:

  • Hustle and Determination: We seek individuals who take ownership of their craft and relentlessly pursue excellence.
  • Deliver Customer Impact: Our obsession with customer impact drives every feature and decision we make.
  • Meritocracy: We reward excellence with swift growth opportunities.
  • Transparency: We value honest communication and challenge ideas constructively.
  • Collaboration: We believe in teamwork and recognize that diverse perspectives lead to the best outcomes.

About Kalepa

Kalepa is at the forefront of transforming the commercial insurance landscape, leveraging advanced technology to streamline processes and enhance decision-making for insurers across the globe.

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