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Engineering Manager - ChatGPT Infrastructure

OpenAILondon, UK
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:7+ years of hands-on engineering experience, preferably in high-scale systems, distributed computing, or developer platforms. Proven track record in leading cross-functional projects and collaborating across product, infrastructure, and research organizations. A strong passion for building inclusive teams and mentoring engineers of all experience levels. Experience managing production services in cloud environments (e.g., AWS, GCP, Azure). Ability to navigate various roles, from engaging in deep technical discussions to team planning and office leadership. Must be based in or willing to relocate to London.

About the job

About Our Team:

Join the ChatGPT Infrastructure team, where we are at the forefront of powering one of the fastest-growing consumer products globally. Our mission is to build, scale, and operate the infrastructure that facilitates rapid experimentation, dependable deployment, and the global delivery of AI-driven experiences. As we grow our international presence, we are committed to establishing a leadership role in London that will shape our expanding office and foster collaboration among OpenAI's worldwide teams.

About the Position:

We are seeking a seasoned Engineering Manager to spearhead the ChatGPT Infra team from our London office. In this pivotal role, you will serve as both a technical leader and the site lead for our London engineering hub. You will be responsible for nurturing and mentoring a world-class infrastructure team, enhancing the scalability of ChatGPT infrastructure, and cultivating a strong, inclusive engineering culture at our growing international location.

Your responsibilities will include:

  • Leading a team of infrastructure engineers focused on ensuring availability, scalability, and performance for ChatGPT.

  • Collaborating closely with product and research teams to deliver a seamless and robust experience to millions of users.

  • Defining and driving technical strategy for key components such as deployment pipelines, service mesh, observability, and CI/CD systems.

  • Partnering with recruiting to expand the London engineering team and representing OpenAI within the local tech community.

  • Acting as a cultural ambassador and people manager, facilitating cross-functional collaboration and site operations.

  • Operating with a high degree of autonomy and ownership, supported by global leaders and peers.

About OpenAI

OpenAI is dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. As a leader in AI research and deployment, we are committed to delivering safe and beneficial AI systems to our users.

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