Engineering Manager - ChatGPT Infrastructure

About Our Team:Join the ChatGPT Infrastructure team, where we are at the forefront of powering one of the fastest-growing consumer products globally. Our mission is to build, scale, and operate the infrastructure that facilitates rapid experimentation, dependable deployment, and the global delivery of AI-driven experiences. As we grow our international presence, we are committed to establishing a leadership role in London that will shape our expanding office and foster collaboration among OpenAI's worldwide teams.About the Position:We are seeking a seasoned Engineering Manager to spearhead the ChatGPT Infra team from our London office. In this pivotal role, you will serve as both a technical leader and the site lead for our London engineering hub. You will be responsible for nurturing and mentoring a world-class infrastructure team, enhancing the scalability of ChatGPT infrastructure, and cultivating a strong, inclusive engineering culture at our growing international location.Your responsibilities will include:Leading a team of infrastructure engineers focused on ensuring availability, scalability, and performance for ChatGPT.Collaborating closely with product and research teams to deliver a seamless and robust experience to millions of users.Defining and driving technical strategy for key components such as deployment pipelines, service mesh, observability, and CI/CD systems.Partnering with recruiting to expand the London engineering team and representing OpenAI within the local tech community.Acting as a cultural ambassador and people manager, facilitating cross-functional collaboration and site operations.Operating with a high degree of autonomy and ownership, supported by global leaders and peers.

Engineering Manager - Infrastructure & EdgeAt Deliveroo, we are on a mission to revolutionize how people dine and shop, driven by our commitment to impact, innovation, and growth. Our Engineering teams take on intricate technical challenges within a global, multi-faceted marketplace, creating and expanding systems that cater to millions of customers, riders, and partners daily.From real-time logistics to robust infrastructure and marketplace optimization, we develop and manage technology that fuels Deliveroo's expansive growth.We are seeking an Engineering Manager (Infra/Edge) to join our London team (hybrid, 3 days in the office). In this pivotal role, you will lead the team responsible for the production-grade infrastructure that supports our global operations, ensuring optimal performance and security of our international traffic.Discover more about our Engineering team — what motivates us, our work culture, and what you can expect from us.Your ResponsibilitiesAs a key member of the Edge team within Foundations, you will enhance the performance, reliability, and security of our north/south traffic at the interface between our global systems and the external environment.Your daily tasks may include:Lead Technical Strategy: Take charge of evolving the company’s Edge strategy, which encompasses CDNs (Cloudflare/Fastly), traffic management, and security protocols such as WAFs and DDoS mitigation.Drive Delivery: Establish priorities and decompose complex projects into manageable deliverables, ensuring timely and high-quality execution for critical systems.Mentor & Develop: Oversee and coach engineers at various levels, fostering an environment of psychological safety, trust, and structured career advancement.Ensure Operational Excellence: Define standards for SLOs/SLAs, monitoring, and non-intrusive alerting while leading incident responses and long-term preventative measures.Collaborate Globally: Work closely with Staff+ Engineers and leaders from DoorDash and Wolt to align on architectural design, reliability benchmarks, and global traffic routing.What You’ll Need to SucceedWe are looking for a candidate with strong expertise in some of the following areas, along with a desire to grow in others:Technical Leadership: Proven experience in managing technical teams and projects.Cloud Infrastructure: Familiarity with cloud services and infrastructure management.Security Practices: Understanding of network security principles and practices.Collaboration Skills: Ability to work effectively with diverse teams across various locations.

About Our TeamJoin the Applications Engineering team, a dynamic group that collaborates across research, engineering, product management, and design to deliver cutting-edge AI solutions for consumers and businesses alike.As a member of our team, you will play a vital role in managing the essential infrastructure that underpins products like ChatGPT and our API. This encompasses our Kubernetes clusters, infrastructure deployment, networking architecture, cloud abstractions, and much more.We are committed to learning from our deployments and spreading the advantages of AI while ensuring its responsible and safe application. For us, safety takes precedence over unrestricted growth.Role OverviewOur cloud infrastructure team is dedicated to constructing and sustaining infrastructure abstractions that empower OpenAI to deliver products efficiently and at scale.Key Responsibilities:Design and develop robust development and production platforms that ensure reliability and security at scale.Guarantee that our infrastructure is poised to scale for future demands.Foster a diverse, equitable, and inclusive environment that encourages openness, welcome, and the challenging of conventional thinking.Participate in the overall responsibility for system reliability, including an on-call rotation for critical incidents.Ideal Candidate Profile:5+ years of experience in building core infrastructure systems.Skilled in operating orchestration systems, particularly Kubernetes, on a large scale.Experience in creating abstractions over various cloud platforms.Pride in developing and managing scalable, reliable, and secure systems.Comfortable navigating ambiguity and adapting to rapid changes.About OpenAIOpenAI is a pioneering AI research and deployment organization committed to ensuring that general-purpose artificial intelligence serves the greater good of humanity. We continuously push the boundaries of AI capabilities and are focused on the safe deployment of these technologies through our innovative products. Our mission is to prioritize safety and human needs while embracing diverse perspectives, ensuring that our AI tools are developed responsibly.

About Anaplan Anaplan builds AI-powered scenario planning and analysis tools that help businesses make smarter decisions. Over 2,400 organizations worldwide, including Fortune 50 leaders like Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, rely on Anaplan’s platform to stay competitive. Our teams share a strong commitment to client success and a culture that values innovation, diverse perspectives, and celebrating achievements at every level. We focus on strategic goals, value-driven work, and disciplined execution, creating space for growth, recognition, and connection. Role Overview: Principal Infrastructure Engineer Anaplan is hiring a Principal Infrastructure Engineer to lead the design and deployment of a multi-region HashiCorp Vault platform. This role serves as the Subject Matter Expert for secrets management and governance, supporting hundreds of engineers and global clients. This is a hybrid role based in London, with at least two days per week in the office. What You Will Do Architect, design, and implement a new multi-region HashiCorp Vault platform on public cloud infrastructure. Own the solution architecture, maintaining high-quality design documents and Architecture Decision Records (ADRs). Develop and test strategies to ensure platform resilience, including performance, Disaster Recovery (DR), and High Availability (HA). Act as the primary SME for Vault and modern secrets management, promoting best practices across the organization. Work closely with stakeholders, platform teams, and software engineers to integrate their services securely with the Vault ecosystem. Partner with Security to define and meet control requirements for the Vault platform, covering policy standards, privileged access, audit/evidence, and compliance needs. Lead regular security discussions and maintain a proactive security posture within the company.

Palantir Technologies is seeking an Edge Infrastructure Engineer in London to help develop and refine infrastructure solutions. This position involves working closely with teams from different disciplines to support the integration and performance of Palantir’s systems. Role overview This role focuses on building and optimizing infrastructure that supports Palantir’s products at the edge. Collaboration with engineers and other specialists is central to ensuring systems work together smoothly and deliver reliable results. Key responsibilities Develop and improve infrastructure solutions for edge environments Work with cross-functional teams to integrate new technologies and features Monitor and enhance system performance and reliability Location This position is based in London, United Kingdom.

Intercom builds AI-powered customer service products for businesses worldwide. Nearly 30,000 companies use Intercom’s solutions to deliver support and improve customer engagement. The company’s AI agent, Fin, provides around-the-clock customer service and integrates with Intercom’s Helpdesk as part of the broader Customer Service Suite. For complex or sensitive queries, the suite enables seamless handoff to human agents. Role overview The AI Models Infrastructure Team sits within Intercom’s AI Group and develops the core systems for training and deploying proprietary AI models. As Engineering Manager for this team, lead a group of engineers focused on building and maintaining the technical foundation that powers Intercom’s AI capabilities. What you will do Guide and support a team of engineers working on AI infrastructure projects Oversee the design, development, and operation of systems for training and deploying AI models Stay current with advances in AI and infrastructure, applying new knowledge to team projects Foster technical growth and collaboration in a fast-evolving field What you bring Previous experience in AI or machine learning engineering Background in building and operating technical infrastructure Strong interest in deepening technical expertise Experience leading or mentoring engineers Location This position is based in London, England. Learn more About Intercom’s engineering culture: intercom.engineering About Fin: fin.ai

About the PositionWe are excited to invite applications for the role of Windows Infrastructure Engineer at Jane Street. As a key player in our IT Engineering group, you will be responsible for maintaining and optimizing our internal Windows infrastructure. We welcome candidates who possess substantial expertise in infrastructure management, application support, automation, and Windows operating systems.Windows is the backbone of our desktop environment, and our essential infrastructure services rely heavily on Windows servers. Ensuring these systems operate seamlessly is vital for our business's performance and reliability.In this role, you will focus on enhancing, automating, and standardizing our Windows environment. Proficiency in scripting or programming languages, particularly PowerShell, Python, or C#, is highly desirable. Our scripts are systematically organized in a centralized repository, allowing for efficient collaboration and usage across various teams.As part of a global team, you will collaborate with colleagues both locally and internationally to develop innovative solutions, identify and resolve issues, plan and execute deployments, and document your findings.This position is situated within our dedicated IT Engineering team, which monitors and manages a Windows environment across a diverse global landscape. Your analytical skills and technical knowledge will be instrumental in supporting our colleagues' daily operations and maintaining our systems at peak performance.

Join MUBI as a Senior Infrastructure EngineerMUBI is a renowned global streaming service, production company, and film distributor committed to celebrating exceptional cinema. Our mission is to create, curate, acquire, and promote visionary films that reach audiences worldwide. With passionate teams collaborating across cities like London, New York, Istanbul, Paris, Berlin, and Mexico, we strive to make great cinema accessible to everyone.We invite you to be part of our vibrant global team and contribute to our mission.Role OverviewThis is not your conventional DevOps or ML infrastructure role. As a Senior Infrastructure Engineer, you will build and deliver innovative software solutions, including internal tools, services, and automated processes that address real infrastructure challenges. Your work will encompass automated incident response, intelligent observability, and support ticket management. You will apply agentic patterns to navigate the complexities of operational environments instead of training models or managing GPUs.We are seeking a senior candidate who excels in system architecture, mentors fellow engineers, and leads by example. Your background should include hands-on experience in developing infrastructure applications and tools, demonstrating a willingness to explore new systems, take ownership of challenges, and drive solutions to fruition.Our infrastructure team adheres to SRE principles, focusing on building reliable, automated systems and minimizing operational toil. You will be responsible for developing and maintaining the platforms that empower our engineering teams to deploy, scale, and monitor their services. Your responsibilities will span from managing bare-metal CDN servers to Kubernetes clusters and AI-enhanced workflows.Join us in a small team with high autonomy and direct impact, working in a hybrid model (2-3 days a week in London), with remote work options available for exceptional candidates outside the city.

Join us at Solve Intelligence, where we are pioneering AI-driven infrastructure for the global Intellectual Property sector. We are seeking a talented Infrastructure Engineer to develop the secure and scalable systems that drive our innovative solutions. Your Role: As an Infrastructure Engineer, you will collaborate with a highly skilled engineering team in London. Your focus will go beyond server management; you will architect multi-region, high-performance systems capable of processing complex AI tasks.Key Responsibilities:Cloud Architecture: Design, implement, and optimize our AWS infrastructure using Terraform for maximum reliability, cost-effectiveness, and scalability.Global Deployment: Create infrastructure patterns to support multi-region deployments and isolated environments tailored for enterprise clients.Developer Efficiency: Build and maintain CI/CD pipelines (using GitHub Actions and Docker) that enable our team to deliver features swiftly and securely.Monitoring & Reliability: Implement observability practices using OpenTelemetry and Datadog to proactively identify and resolve issues before they affect users.AI Performance Optimization: Fine-tune autoscaling and network routing to efficiently handle resource-heavy LLM workloads with minimal latency. About Solve Intelligence: We are a rapidly growing startup reinventing the IP industry.Growth: Achieving 20-30% month-over-month revenue increases; currently serving over 200 global IP teams, including DLA Piper and various tech companies.Impact: Our users experience efficiency improvements of 50-90% through our AI solutions.Funding: Recently highlighted in Sifted, following our $40M Series B funding round, bringing our total investment to $55M from prestigious investors like Y Combinator, 20VC, and others. Your Team: Work alongside a founding group of AI PhDs and top-tier systems engineers.

Role overview Elliptic is hiring an AI Infrastructure Engineer in London, United Kingdom. This role focuses on building and supporting the technical foundation behind Elliptic's AI-driven financial technology products. What you will do Design and implement infrastructure for AI systems Maintain and improve the platforms that power Elliptic’s AI products Work with teams across the company to develop scalable, reliable solutions Monitor and optimize system performance to support product innovation

Join our dynamic team at Blockchain as an Infrastructure Security Engineer. In this pivotal role, you will be responsible for designing, implementing, and maintaining robust security architectures to safeguard our cutting-edge blockchain technologies. Your expertise will be essential in identifying vulnerabilities, managing security incidents, and ensuring compliance with industry standards.We are looking for a passionate individual who thrives in a fast-paced environment and is eager to contribute to the future of decentralized technologies.

Join our dynamic team at Shawbrook as a Cloud Infrastructure Engineer, where you will play a crucial role in designing, implementing, and maintaining our cloud infrastructure. Your expertise will help us leverage the latest technologies to deliver robust and scalable solutions that meet our clients' needs.

About UsAt Perlego, we are dedicated to revolutionizing education by making it accessible to everyone. In this digital era, we believe that learning should be available to all, anytime, anywhere. Knowledge should not be confined by exorbitant costs.Over the last seven years, our mission has focused on empowering students across the UK and Europe to access high-quality books. We aim to expand our reach globally, particularly into the US market, and create a platform that transcends traditional books by aiding students in studying more efficiently and effectively.Your RoleWe are in search of a seasoned Cloud Infrastructure Engineer with extensive experience in AWS services and monitoring tools. In this critical role, you will be responsible for ensuring the availability and reliability of our services. You will play a key role in promptly addressing issues, resolving incidents autonomously, and thriving in a dynamic environment.Key Responsibilities:Cloud Infrastructure Management:Administer and support our AWS infrastructure, emphasizing scalability, security, and reliability.Manage deployments and oversee CI/CD pipelines for both containerized (Docker/ECS) and serverless (AWS Lambda) applications.Implement effective backup and recovery strategies to minimize downtime.Oversee operational and analytical data stores, including Aurora MySQL, DynamoDB, and Databricks.Monitoring & Incident Management:Utilize tools such as Prometheus, Grafana, and AWS CloudWatch to monitor platform activity.Swiftly respond to alerts and incidents, independently resolving issues to maintain service uptime.Conduct post-incident reviews and enhance system resiliency through automation and monitoring improvements.Analyze network activity using AWS Security Hub and Cloudflare.Collaboration & Communication:Work collaboratively with cross-functional teams to implement platform enhancements.Demonstrate the ability to make swift decisions independently, especially when managing service incidents outside regular business hours.Support platform security and adhere to best practices for cloud security and compliance.Continuous Improvement:Automate repetitive processes to minimize human error and enhance efficiency.Continuously refine monitoring systems to ensure robust early detection and resolution capabilities.Identify and address potential performance bottlenecks.

Role overview Turner Townsend is seeking a Senior Project Controls Engineer to join the Infrastructure team in London. This role centers on providing dependable project control services that help clients reach their objectives efficiently. The position involves planning, monitoring, and reporting on project performance throughout the project lifecycle. What you will do Collaborate with project teams to develop detailed project plans Oversee budgets and monitor financial performance Ensure all projects adhere to relevant regulations Analyze project data to identify risks and suggest mitigation actions Support continuous project monitoring and prepare performance reports Requirements Strong analytical and problem-solving skills Background in project planning and controls within infrastructure Experience with budget management and understanding of regulatory compliance Clear communication skills and the ability to work effectively in teams

Join the innovative team at Perplexity AI as an AI Infrastructure Engineer. We harness cutting-edge technologies, including Kubernetes, Slurm, Python, C++, and PyTorch, primarily within the AWS ecosystem. In this role, you will collaborate intimately with our Inference and Research teams to design, deploy, and enhance our extensive AI training and inference clusters.

Join Ramboll as a Director of Airfield Infrastructure and play a pivotal role in shaping the future of airfield projects. You will lead a talented team, ensuring the successful delivery of innovative infrastructure solutions that enhance safety and efficiency in aviation operations. Your expertise will guide our strategic initiatives, contributing to our commitment to sustainability and excellence in engineering.

Role Overview Checkatrade is seeking an IT Systems and Infrastructure Engineer (Fixed-Term Contract) to join the team in Moorgate, London. This role focuses on strengthening and maintaining the company’s IT backbone across hybrid cloud environments. The engineer will manage day-to-day operations, automate processes, enhance security, and support the scalability of Checkatrade’s infrastructure. Main Responsibilities Build and maintain secure, reliable infrastructure to support business operations and internal teams. Spot areas for improvement in infrastructure management and implement more effective solutions. Work closely with security, platform, and software engineering teams to deliver stable and dependable tools and systems. Ensure systems remain stable, secure, and easy to use for teams across the business. What We’re Looking For Solid experience managing IT infrastructure in Microsoft environments, including Windows Server, Active Directory, and Microsoft 365. Hands-on experience with identity and access management, especially using Okta for SSO, MFA, and user lifecycle management. Comfort working with cloud platforms like Azure, and familiarity with AWS or Google Cloud. Experience supporting modern workplace tools such as Google Workspace and managing endpoints across macOS, Windows, and ChromeOS. Good understanding of networking and security basics, including DNS, VPNs, and firewalls. Ability to automate tasks or workflows using scripting languages (PowerShell, Python, Bash) or tools like Okta Workflows or Zapier. Strong problem-solving skills and the ability to explain technical concepts clearly to different audiences. Location This position is based at Checkatrade’s Moorgate office in London.

Jellyfish is a global digital marketing agency with teams in technology, creative, media, and data. The company values collaboration and diverse perspectives, bringing together people from different backgrounds to drive innovation and support clients through digital transformation. Jellyfish aims to challenge traditional approaches and build effective media solutions for clients and their audiences. Role Overview The IT Infrastructure Manager will join the global infrastructure team in London. This person manages and improves the production technology environment, focusing on reliability, security, and scalability. The infrastructure includes cloud services, digital asset management platforms, file sharing and collaboration tools (such as Box), and systems that support media operations worldwide. This is a hands-on position involving configuration, incident resolution, and vendor management. The manager works closely with production, creative, and engineering teams to ensure the infrastructure supports the pace and needs of an agile agency. Main Responsibilities Production Infrastructure Management Oversee deployment and daily management of production infrastructure, maintaining high uptime and performance across all environments. Set and maintain infrastructure standards, documentation, and incident response protocols for production systems. Direct capacity planning and scaling strategies to support agency growth and campaign needs. Manage monitoring, alerting, and observability tools to identify and address issues before they affect production. Cloud Services Management Administer cloud environments, including Google Drive and Box, applying best practices for security, cost control, and resilience. Lead cloud migration projects and enhance cloud infrastructure to support agency workflows.

Join a Pioneering CompanyAt Palantir, we are at the forefront of developing transformative software that empowers data-driven decisions and operations. Our platforms enable partners to revolutionize industries by facilitating groundbreaking discoveries in healthcare, enhancing supply chain resilience, and aiding critical social initiatives.The OpportunityAs a Backend Software Engineer at Palantir, you will play a crucial role in crafting scalable software solutions that redefine organizational data usage. You will engage in every phase of the product lifecycle—from conceptualization and design to prototyping and delivery. Collaborating closely with both technical and non-technical team members, you will gain deep insights into customer challenges and develop innovative solutions. Our culture promotes cross-team collaboration, allowing you to broaden your technical expertise across various technologies and product domains. You'll work independently while receiving support from a vibrant community that encourages your growth as a technical contributor and engineering leader.Our Product Development teams consist of small, focused groups of Software Engineers, each dedicated to distinct product facets. The infrastructure teams specialize in the foundational layers of our software stack, emphasizing database technologies, distributed systems, large-scale data architectures, security, and application infrastructure. As an infrastructure Software Engineer, you will produce high-quality code that underpins Palantir Foundry and Gotham, ensuring they are performant, secure, and scalable. Your work will empower critical applications utilized by researchers, engineers, analysts, and forecasters across the globe.We seek engineers who are passionate about tackling real-world challenges and enhancing the productivity of both developers and end-users. If you are driven to create reliable, high-performance systems and robust APIs, this position offers a unique chance to impact our products and their users significantly.Exclusive Learning ExperienceSuccessful candidates may also participate in Frontline, a distinctive program that embeds engineers directly with customers. This short-term assignment provides invaluable insights into user experiences and the complexities our customers encounter, differentiating it from traditional engineering roles.

Join Palantir Technologies as a Senior Backend Software Engineer focused on Infrastructure. In this crucial role, you will design and implement robust backend systems that power our cutting-edge software solutions. Collaborate with a talented team to develop scalable and efficient solutions that meet the needs of our clients.