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E-commerce Onboarding Specialist - India

Base.comBengaluru, Karnataka, India
Remote Full-time

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Experience Level

Experience

Qualifications

RequirementsTech-Savvy Problem Solver: You enjoy addressing customer challenges through hands-on tech implementation and scripting. Experienced & Autonomous: 2–5 years of experience in e-commerce SaaS implementation, demonstrating strong self-management in a remote work environment. Technical Proficiency: Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL. Customer-Centric: You view the product from the end-user's perspective and focus on delivering value. Multilingual Communicator: Fluent in English (B2+) and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali. Bonus: Familiarity with e-commerce systems, marketplace operations, or previous exposure to BaseLinker is advantageous.

About the job

Join Base.com, where our mission is to empower entrepreneurs to thrive in the global e-commerce arena. We offer a state-of-the-art technology platform that transforms online sales operations for businesses.

Our diverse international team, spanning from Europe to the Americas, provides an all-in-one solution to thousands of merchants around the globe. With seamless integrations with industry leaders such as Amazon, eBay, Shopify, DHL, and FedEx, we are at the forefront of e-commerce innovation.

More than just a technology firm, we are one of the fastest-growing platforms in the industry, having achieved 15x growth in the past three years. We foster a culture of collaboration and tangible impact, with our team driving the innovation that shapes our success.

If you are passionate about shaping the future of global e-commerce, we encourage you to apply. Your next opportunity is here!

Key Responsibilities

  • Client Implementation & Onboarding: Spearhead the comprehensive technical onboarding process for e-commerce brands and retailers utilizing Base.com.
  • Platform Enhancements: Collaborate with global teams to test, refine, and develop core product functionalities tailored for Indian users.
  • Workflow Automation: Utilize our extensive integration suite and APIs to streamline complex operations across commerce, logistics, accounting, and CRM systems.
  • Solution Consulting: Serve as a technical consultant to clients, aiding them in effectively configuring and adopting our solutions.
  • Performance Optimization: Ensure that code and systems are designed with speed, stability, and scalability in mind.

About Base.com

Base.com is dedicated to empowering entrepreneurs by providing a cutting-edge technology platform that revolutionizes online sales processes. With a rapidly growing international team, we deliver integrated solutions that help thousands of merchants succeed across the globe.

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