E-commerce Onboarding Specialist - India

Join Base.com, where our mission is to empower entrepreneurs to thrive in the global e-commerce arena. We offer a state-of-the-art technology platform that transforms online sales operations for businesses.Our diverse international team, spanning from Europe to the Americas, provides an all-in-one solution to thousands of merchants around the globe. With seamless integrations with industry leaders such as Amazon, eBay, Shopify, DHL, and FedEx, we are at the forefront of e-commerce innovation.More than just a technology firm, we are one of the fastest-growing platforms in the industry, having achieved 15x growth in the past three years. We foster a culture of collaboration and tangible impact, with our team driving the innovation that shapes our success.If you are passionate about shaping the future of global e-commerce, we encourage you to apply. Your next opportunity is here!Key ResponsibilitiesClient Implementation & Onboarding: Spearhead the comprehensive technical onboarding process for e-commerce brands and retailers utilizing Base.com.Platform Enhancements: Collaborate with global teams to test, refine, and develop core product functionalities tailored for Indian users.Workflow Automation: Utilize our extensive integration suite and APIs to streamline complex operations across commerce, logistics, accounting, and CRM systems.Solution Consulting: Serve as a technical consultant to clients, aiding them in effectively configuring and adopting our solutions.Performance Optimization: Ensure that code and systems are designed with speed, stability, and scalability in mind.

At Base.com, we are on a mission to empower entrepreneurs to thrive in the global e-commerce landscape. Our innovative technology platform transforms online sales operations for businesses of all sizes.Our diverse international team, which spans from Europe to the Americas, provides a comprehensive, all-in-one solution to thousands of merchants worldwide. We seamlessly integrate with industry giants such as Amazon, eBay, Shopify, DHL, and FedEx.More than just a technology provider, we are one of the fastest-growing platforms in the sector, having achieved 15x growth over the past three years. Our culture emphasizes tangible impact and collaboration, making our team the core of our innovation.If you're passionate about shaping the future of global e-commerce, we encourage you to apply. Your opportunity to make a difference awaits!

Join Valtech, a leading experience innovation company and a trusted partner to some of the world’s most recognized brands. We provide our employees with abundant growth opportunities, a culture driven by core values, international career possibilities, and the chance to shape the future of experience.The OpportunityAt Valtech, we foster an environment that promotes continuous learning, meaningful impact, and professional growth. If you're eager to pioneer new digital solutions, challenge conventional thinking, or create the next generation of customer experiences, your contributions will help transform industries.We take pride in:The innovative work we doOur values: share, care, and dareA workplace culture that encourages creativity, diversity, and autonomyOur global framework that enables seamless collaborationThe RoleAs a Level 3 Technical Support Engineer for SFCC, you will be driven by a passion for experience innovation and a desire to push the boundaries of possibility. With 6+ years of experience, a growth mindset, and a commitment to making a meaningful impact, you will excel in this role.To thrive, you should be a:Curious problem solver who challenges the status quo

Join our dynamic team at Squircle IT Consulting Services as an IBM WebSphere Commerce Specialist. We are seeking an experienced professional who is proficient in IBM WCS, eager to drive innovative e-commerce solutions, and help our clients achieve their business goals.

Join Turnitin LLC as an Onboarding Consultant and play a key role in ensuring our customers have a seamless transition to our solutions. As a critical part of our Customer Experience team, you will guide clients through the onboarding process, helping them utilize our services effectively. Your expertise will help shape their experiences and drive success.

Join our dynamic team at Aarna HR Solutions Pvt Ltd as an E-Commerce Front End Developer. We are seeking a talented individual who is passionate about creating engaging and user-friendly e-commerce platforms. As a key player in our innovative team, you will be responsible for developing and optimizing the front-end of our web applications. If you have a keen eye for design and a strong understanding of e-commerce, we want to hear from you!

Kaufman Rossin is looking for a Client Onboarding Specialist based in Bengaluru, Karnataka. This role centers on helping new clients transition smoothly into the company’s systems, ensuring each step of the onboarding process is handled with care. Key responsibilities Coordinate onboarding activities for new clients, managing the process from initial contact through completion Collaborate with internal teams to set up client accounts and fulfill all onboarding requirements Keep thorough records and maintain documentation for each client throughout onboarding Assist clients with questions or challenges as they begin using Kaufman Rossin’s services What will help you thrive Strong organizational skills with close attention to detail A customer-focused mindset for service and support Comfort working with multiple teams to achieve shared goals

Join Opswat as a Senior Marketing & Communications Specialist, where you will play a pivotal role in shaping our marketing strategies across Vietnam and India. You will be responsible for developing and executing marketing campaigns that resonate with our diverse audience, enhancing brand visibility, and driving engagement.Your creativity and expertise will be essential in crafting compelling content, managing social media platforms, and collaborating with cross-functional teams to achieve business objectives. If you are passionate about marketing and communications and eager to make an impact in a fast-paced environment, we want to hear from you!

Role overview The Key Accounts Manager - Quick Commerce at weekday-1 will focus on building and maintaining strong relationships with major Q-commerce platforms in Bengaluru, Karnataka. This position is responsible for driving account performance, increasing revenue, ensuring profitability, and strengthening the brand’s presence across partner platforms. What you will do Grow business with top Q-commerce partners through focused account management Manage revenue goals and profitability for assigned accounts Enhance brand visibility and performance on Q-commerce platforms Use data and analytics to inform decisions and improve account results Requirements Extensive experience in e-commerce or Q-commerce, preferably in the FMCG sector Background in managing key accounts and developing strategic partnerships Demonstrated skill in using data and analytics for account management Consistent record of meeting or exceeding targets

About UsFounded in 2013, Mercari is a pioneering C2C marketplace headquartered in Japan, with the mission to 'Create value in a global marketplace where anyone can buy & sell.' As the first tech unicorn from Japan, we achieved our IPO in 2018 and have since evolved into a global player committed to our transformation journey with a strong focus on our mission.Mercari has continually invested in our people and technology, expanding our services from Japan to international markets, including the U.S. Our innovation includes launching Merpay, a mobile payment service aimed at building a society where everyone can achieve their dreams within a new ecosystem that encompasses not just payment services but also credit solutions. Today, Mercari Group comprises various subsidiaries, including logistics, B2C platforms, blockchain initiatives, and even sports team management.However, to ensure our services reach people worldwide, we recognize the need for top talent, which is why we are launching the India Center of Excellence. With your expertise, we aim to excel on the global stage and evolve into a leading global tech enterprise.Our CultureAt Mercari, we believe that our mission can only be achieved through shared values among our employees. Our actions are guided by three core principles: Go Bold, All for One, and Be a Pro and Move Fast. Our organizational structure is built on four foundational pillars: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of our growth, we strive to preserve our culture, which is vital for our mission. We encourage you to explore our core values, which highlight the behaviors and mindsets that define Mercari and its employees. We are dedicated to fostering an environment where individuals from diverse backgrounds feel welcomed and valued, enabling them to thrive while embodying Mercari's culture.

About Us At Coupang, our mission is to astonish our customers. We thrive on the feedback that echoes, “How did we ever live without Coupang?” Driven by a passion to simplify shopping, dining, and everyday living, we are reshaping the multi-billion-dollar e-commerce landscape from the ground up. Recognized as one of the fastest-growing e-commerce entities, we have built an unmatched reputation as a dominant and dependable player in South Korean commerce. We combine the dynamic spirit of a startup with the extensive resources of a large global public company. This unique blend empowers our continuous growth and the rapid launch of innovative services. We are a community of entrepreneurs, all dedicated to driving new initiatives and engendering transformative innovations. At Coupang, you will witness personal and professional growth for yourself, your colleagues, your team, and the company as a whole. Our commitment to redefining commerce is unwavering. We continually push the limits of what’s possible to address challenges and transcend traditional barriers. Join Coupang today and help us craft an extraordinary experience in this interconnected and high-tech world. Role Overview As a Senior Staff Data Engineer on the Core Data and Ingestion team, you will lead the architecture, design, and development of robust Data Ingestion systems, Data Lakes, Data Warehouses, and Data Marts. Your work will enable data-driven decision-making across various departments within Coupang. In this pivotal role, you will collaborate with diverse business domains to identify their data needs, and leverage Big Data Infrastructure to design and deliver reliable, scalable data products that process terabytes of data daily, ultimately enhancing our customers' experience.

Company OverviewCommerceIQ is at the forefront of transforming the digital commerce landscape with its AI-driven platform. Our comprehensive solutions enable brands to make informed, rapid decisions that enhance their online presence, optimize retail media investments, and drive incremental sales across major global marketplaces. With a robust network encompassing over 900 retailers, our all-inclusive platform supports more than 2,200 leading brands in efficiently managing their marketing, supply chain, and sales operations, facilitating profitable growth in over 50 countries. Notably, 10 out of the top 12 Consumer Packaged Goods (CPG) brands partner with us, including giants like Coca-Cola, Nestlé, Colgate-Palmolive, and Mondelēz. With over $200 million raised from prominent investors such as SoftBank, Insight Partners, and Madrona, we are poised for continued growth. Discover more at commerceiq.ai.Job Description:As a rapidly growing enterprise SaaS platform headquartered in Mountain View, CommerceIQ is led by industry veterans from Amazon and Adobe and supported by top-tier VCs. We provide a unified platform for Amazon sales, advertising, and operations, enabling brands to excel within the Amazon ecosystem. Our solutions facilitate the e-commerce growth of over 500 key brands, including successful first-party sellers like Kimberly-Clark, Kellogg's, Mars, Logitech, Nestlé, and Kraft.Fueled by recent funding, we are expanding rapidly to meet the market's demand for an intelligent commerce engine for consumer brands on e-commerce platforms. We are seeking talented engineers to join our team in building innovative products that will redefine how consumer brands operate in the e-commerce space.Are you prepared to drive intelligent commerce?At CommerceIQ, you will:Develop, test, and deliver high-quality features on time that will significantly impact revenue and margins for top brands.Design and implement innovative solutions to enhance our platform’s capabilities.

Join our team as a Client Onboarding Associate! In this pivotal role, you'll lead new clients through our onboarding process, offering a warm welcome and comprehensive guidance on our products and services. Your responsibilities will include:1. **New Client Onboarding**: Guide clients through a seamless onboarding experience, introducing them to our platform and offerings.2. **Client Assistance**: Serve as the primary contact for client inquiries via phone and email, providing expert advice to enhance their understanding of our services.3. **Problem Resolution**: Identify and troubleshoot client issues promptly, collaborating with internal teams for quick resolutions.4. **Relationship Building**: Cultivate strong, enduring relationships with clients by understanding their unique needs and delivering personalized support.5. **Client Education**: Share insights and resources to empower clients in making informed decisions about our products.6. **Client Feedback**: Actively gather and relay client feedback to internal teams to enhance our offerings.7. **Record Keeping**: Ensure meticulous maintenance of client records within our CRM system.

Join ZeroFox, a dynamic and rapidly expanding company, as a Customer Support Specialist. We are looking for an enthusiastic, adaptable, and client-centric individual to provide exceptional service to our platform users while supporting our global operations. In this role, you will collaborate closely with the Account Management and Technology teams to resolve issues and enhance customer interactions.Your responsibilities will include managing our customer helpdesk, developing effective messaging for outreach efforts, and automating processes to improve efficiency. The ideal candidate will be skilled in building strong relationships internally and externally, ensuring continuous feedback, and delivering amicable solutions to customer challenges. A strong technical understanding of the ZeroFox SaaS platform will be essential.This is a high-impact position where your efforts will directly contribute to the success of our clients and partners. You will need to think strategically and make data-driven decisions while navigating both technical and non-technical environments. Your ability to create repeatable processes and manage risks will be key to driving scale and enterprise growth.

At Coupang, we are dedicated to delighting our customers and pushing the boundaries of e-commerce innovation. Our mission is to create a seamless shopping experience that leaves our customers asking, “How did we ever live without Coupang?” As a leading independent e-commerce platform in South Korea, we are transforming the retail landscape through continuous innovation. With a robust customer base exceeding 12 million and over 200 million transactions annually, we stand at the forefront of a $60 billion industry. Our fast-paced growth trajectory positions us to become a $130 billion company by 2020. At Coupang, we foster a dynamic startup culture backed by the resources of a global public company, enabling our teams to drive impactful change at speed. Join us and be part of a journey that redefines the future of commerce in a hyper-connected world.

Tenstorrent is seeking a dynamic and results-oriented Business Development Lead to spearhead our growth initiatives in India. In this pivotal role, you will be responsible for identifying new business opportunities, building strategic partnerships, and driving sales efforts to expand our market presence. Your expertise in business development will play a critical role in shaping our future success.The ideal candidate will have a strong understanding of the technology landscape and a proven track record of driving revenue growth in a competitive environment. You will collaborate with cross-functional teams to develop innovative solutions that meet client needs.

Safe is hiring a Customer Success Advisor based in Bengaluru or New Delhi. This role centers on supporting clients and building strong relationships to help them succeed with our platform. Role overview The Customer Success Advisor acts as a key point of contact for customers. The main focus is to engage with clients, understand their needs, and deliver attentive service. By guiding customers through the platform, the advisor helps them get the most value from Safe’s products. What you will do Communicate with clients to understand their goals and challenges Provide support and guidance on using the Safe platform Work to resolve issues and answer questions promptly Build and maintain positive, long-term relationships with customers Location This position is open in Bengaluru or New Delhi.

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients have a smooth onboarding experience. Your responsibilities will include:1. **New Client Onboarding**: Lead the onboarding journey for new clients, providing a warm welcome, detailing our products and services, and helping them familiarize themselves with our platform.2. **Client Assistance**: Serve as the primary contact for clients, addressing their queries and concerns through phone and email communications. Provide knowledgeable support to help them utilize our offerings effectively.3. **Problem Resolution**: Proactively identify and troubleshoot client issues, working diligently to achieve quick resolutions. Collaborate with internal teams to ensure client concerns are handled accurately and promptly.4. **Relationship Building**: Forge and maintain strong, lasting relationships with clients, understanding their unique needs to provide personalized support.5. **Client Education**: Equip clients with insights and educational resources, informing them about updates, new features, and best practices to enhance their experience with our products and services.6. **Client Feedback**: Act as a liaison between clients and internal teams, relaying valuable feedback that contributes to the enhancement of our offerings.7. **Record Keeping**: Ensure accurate and up-to-date maintenance of client records and interactions within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in enhancing our client experience. Your primary responsibilities will include:1. **New Client Onboarding**: Lead the onboarding process for new clients, ensuring they receive a warm welcome and comprehensive understanding of our products and services.2. **Client Assistance**: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email communications, while providing informed guidance to navigate our offerings effectively.3. **Problem Resolution**: Proactively identify and resolve client issues, collaborating with internal teams to ensure timely and accurate responses.4. **Relationship Building**: Cultivate and maintain strong, long-lasting client relationships by understanding their unique needs and preferences, delivering personalized support.5. **Client Education**: Provide insights and educational resources to empower clients in making informed decisions about our products and services, including updates and best practices.6. **Client Feedback**: Act as a liaison for client feedback, sharing valuable insights with internal teams to enhance our services and offerings.7. **Record Keeping**: Ensure accurate documentation of client interactions in our CRM system to maintain up-to-date records.

About Redesign Health:Redesign Health is a pioneering global venture and applied technology firm dedicated to developing the next generation of healthcare companies. We specialize in managing both venture capital and venture buyout strategies, each supported by a cutting-edge AI operating system and a team of top-tier technologists, entrepreneurs, and investors.Our venture capital approach empowers exceptional founders at the earliest stages, often before their ideas are fully formed, by providing initial institutional capital and unparalleled strategic leverage and domain expertise through to exit. In parallel, our venture buyout strategy collaborates with proven management teams through control investments, delivering significant value by transforming core products and workflows using AI.Since our establishment in 2018, Redesign and our portfolio companies have positively impacted over 15 million patients, successfully raised more than $1.5 billion from distinguished institutional, sovereign, and strategic investors, and forged unique partnerships with leading healthcare organizations and senior leaders globally.Headquartered in New York, we also have offices in Bengaluru, Los Angeles, and Riyadh.About the Role:This position encompasses a dynamic two-phase role.Phase 1: Fundraising and Market Activation (Pre-Fund Close)You will spearhead efforts to establish a venture capital fund in India and lay the groundwork for future company creation. Responsibilities include:Formulating and implementing strategies for launching Redesign Health in India.Building and enhancing relationships with Limited Partners (LPs), including family offices, strategic investors, and institutional capital.Leading fundraising initiatives — sourcing, pitching, and securing LP commitments.Creating a network of essential stakeholders: government officials, regulators, healthcare systems (both public and private), investors, and advisors.Establishing Redesign Health’s market reputation and positioning us for swift execution following fund closure.By simultaneously fostering relationships with capital providers and local healthcare stakeholders, you will help validate market opportunities, bolster investor confidence, and ensure readiness for post-fund close execution.Phase 2: Venture Building and Market Launch (Post-Fund Close)Once the fund is closed, your responsibilities will evolve towards building and scaling healthcare ventures.