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Director of Customer Relationship Management

TrainlineLondon
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

The ideal candidate will possess:A proven track record in CRM leadership, ideally within the travel or technology sectors. Strong analytical skills with the ability to interpret complex data to inform strategic decisions. Experience in developing and executing successful CRM campaigns. Exceptional leadership and team management abilities. Excellent communication skills, both written and verbal.

About the job

Join Trainline as the Head of CRM, where you will spearhead our customer relationship management strategies to enhance customer engagement and loyalty. You will lead a team of dedicated professionals, utilizing data-driven insights to develop innovative CRM initiatives that drive business growth.

About Trainline

Trainline is a leading online platform for train and bus travel, dedicated to making it easier for travelers to book their journeys. With a focus on innovation and customer satisfaction, Trainline empowers millions of customers to travel smarter and more efficiently.

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