About the job
About Fortanix
Fortanix specializes in data-centric cybersecurity for hybrid multicloud environments. The company focuses on cryptography, encryption, and confidential AI to help organizations address persistent cyber threats. With data now spread across clouds and devices, Fortanix provides a unified security platform to manage data exposure, discover and remedy risks, and support frameworks like Zero Trust. The company has earned multiple Cybersecurity Excellence and Innovation Awards, along with recognition from NVIDIA, Microsoft, Intel, ServiceNow, and Snowflake.
The Fortanix team includes industry leaders and cryptography experts. The culture values trust, innovation, and collaboration, and the company has been recognized as a Great Place to Work.
Role Overview: Customer Success Manager - APJ (Hybrid)
Location: Bengaluru, Karnataka, India
Fortanix is hiring a Customer Success Manager for the APJ region. This role ensures clients receive strong support and guidance throughout their journey with Fortanix. The Customer Success Manager acts as the primary contact and trusted advisor for a portfolio of customers, working closely with Customer Success Engineering, Support, and Sales teams.
What You Will Do
- Serve as the main point of contact for assigned customers in the APJ region.
- Guide clients through the post-sale journey, collaborating with internal teams to address needs and resolve issues.
- Build and maintain strong relationships with customers to ensure they achieve value from Fortanix’s DSM solutions.
- Support clients as they adopt and use Fortanix products, helping them realize initial value and ongoing success.
Who We’re Looking For
- Experience in customer success, account management, or a related client-facing role.
- Ability to develop and maintain relationships with enterprise customers.
- Strong communication and collaboration skills.
- Interest in data security, cloud environments, or cybersecurity is a plus.
Why Join Fortanix?
- Work with a team of recognized experts in cryptography and cybersecurity.
- Contribute to solutions that help organizations secure sensitive data worldwide.
- Be part of a company recognized for innovation and a strong workplace culture.

