company

Customer Service Manager for Cloud Services

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Manager

Qualifications

We are looking for candidates with strong leadership skills, proven experience in customer service management, and a background in IT services or cloud solutions. Excellent communication and interpersonal skills are essential, along with a proactive approach to problem-solving and a commitment to enhancing customer satisfaction.

About the job

Join T-Systems as a Customer Service Manager where you will be pivotal in ensuring the effective management and fulfillment of all mainframe contracts. Your primary focus will be on delivering exceptional service level customer satisfaction while overseeing key performance indicators including time, profit and loss, quality, and growth. You will act as the accountable manager for all aspects of the customer relationship concerning cloud services, fostering a close alignment with commercial teams and other portfolios within the Customer Service Manager for Mainframe Services.

About T-Systems Information and Communication Technology India Private Limited

T-Systems ICT India Pvt. Ltd. is a recognized Great Place To Work®, celebrated for its vibrant people-first culture and dedication to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, we operate out of Pune and Bangalore, employing over 4,200 professionals dedicated to delivering high-value IT services globally. T-Systems India is integral to our mission of providing comprehensive, end-to-end IT solutions and industry-specific software, facilitating transformation across sectors such as automotive, healthcare, logistics, and public services. With over 25 years of leadership in digital innovation, we are committed to driving progress and fostering a spirit of digital optimism.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.