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Customer Relations Executive

EburyMadrid
On-site Full-time

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Experience Level

Experience

Qualifications

● A dedicated professional with a genuine passion for client service● Willingness to go above and beyond to surpass customer expectations● Commitment to delivering exceptional service that aligns with our industry-leading offerings● Excellent written and verbal communication skills● Ability to thrive in a fast-paced, high-pressure environment● Experience managing a heavy workload in a client-facing role● Skill in navigating tight deadlines and managing competing priorities● Confident in collaborating with multiple internal departments to deliver solutions● Ability to engage directly with clients, representing the brand with professionalism and interpersonal finesse● Capacity to handle diverse inquiries simultaneously across various platforms for different client types● Proficient in resolving client issues promptly● Strong multitasking and prioritization abilities to meet daily deadlines

About the job

Ebury empowers ambitious businesses to achieve global expansion, and we apply this same philosophy to our team. We foster a culture of innovation, collaboration, and problem-solving, ensuring every individual feels valued, supported, and empowered to thrive.

If you are a collaborative individual eager to redefine how businesses operate on a global scale, we invite you to connect with us. Let’s explore how Ebury can fast-track your career and enable you to influence the future.

Customer Relations Executive - Customer Relations Team

Ebury Madrid - Office based

Join our dynamic and rapidly expanding team in Madrid! As a key point of contact for our corporate clients, you will provide daily operational and trading support. Your blend of client-facing expertise, operational skills, and problem-solving abilities will be crucial in managing the daily relationships with our corporate accounts. You will play a vital role in driving revenue and growth for the business during an exciting phase of development. As an ambassador for Ebury’s products and services, you will engage directly with clients, enhancing their experience.

About Ebury

Ebury is a pioneering financial services company that enables businesses to expand internationally by providing innovative currency solutions and financial support. Our mission is to empower businesses to thrive in the global market through tailored financial services.

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