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Customer & Merchant Support Advisor

talent3600Nasr City, Al Manteqah Al Oula, EgyptNew
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in both verbal and written formats. Ability to problem-solve efficiently and effectively. Experience in customer service or a similar role is preferred. Proficient in using customer support software and tools.

About the job

talent3600 is hiring a Customer & Merchant Support Advisor in Nasr City, Al Manteqah Al Oula, Egypt. This position serves as the first point of contact for both customers and merchants, working to address their needs and questions.

Role overview

The Customer & Merchant Support Advisor responds to inquiries, provides product information, and resolves issues as they arise. Building and maintaining positive relationships with clients is a core part of this role.

What you will do

  • Handle incoming questions and requests from customers and merchants
  • Offer clear information about products and services
  • Work to resolve problems and ensure client satisfaction
  • Support ongoing relationships with clients through effective communication

Location

This role is based in Nasr City, Al Manteqah Al Oula, Egypt.

About talent3600

At talent3600, we are committed to delivering exceptional service to our customers and merchants. Our team is passionate about innovation and excellence, creating a supportive environment where every employee can thrive and make a difference.

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