About the job
We are seeking a reliable, detail-oriented, and structured individual (m/f/d) to professionally support clients in our coaching programs. In this role, you will implement a clear system to ensure all processes run smoothly, providing exceptional care to clients and ensuring our internal operations function seamlessly.
This position is ideal for proactive individuals who thrive under clear guidelines, take on responsibility, and strive for excellence in operations.
Your Responsibilities:
Client Onboarding: You will ensure that new clients are introduced to our system in a secure and structured manner.
Releases & Administration: You will make certain that training sessions are activated and all organizational processes are accurately managed.
Client Consultation: You will address inquiries about our programs clearly, reliably, and patiently – both over the phone and via email.
Support & Care: You will be the first point of contact for our clients, ensuring they feel well-supported at all times.
Live Calls: You will prepare for group calls or independently conduct sessions with a clear structure and well-prepared agenda.
We Offer:
Secure Employment: We hire with a long-term focus and aim to grow together with you.
Clear Environment: You will work in a modern, quiet office with structured processes and a fixed schedule.
Defined Tasks: You will receive structured onboarding, clear processes, and a well-defined scope of responsibility.
Team with Integrity: Reliability is key for us. We operate under established rules, support each other, and collectively ensure stable outcomes.

