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Customer Account Coordinator

On-site Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, you should possess:Strong communication skills, both verbal and written. Proficiency in Microsoft Office Suite. Excellent organizational skills and attention to detail. A problem-solving mindset and the ability to work under pressure. Experience in customer service or a related field is preferred.

About the job

Wabtec Corporation seeks a Customer Account Coordinator based in Salem. This role supports customers by acting as a link between clients and the operations team. Daily tasks include handling customer inquiries, processing orders, and monitoring the delivery of products and services to ensure everything stays on track.

What you will do

  • Act as the main contact for customer accounts
  • Answer questions and respond to customer requests
  • Process orders with accuracy and attention to detail
  • Work closely with operations to ensure timely delivery
  • Build and maintain relationships through clear communication

Requirements

  • Attention to detail and a proactive mindset
  • Strong communication abilities
  • Comfortable handling multiple tasks at once
  • Works well within a team setting

About Wabtec Corporation

Wabtec Corporation is a leading global supplier of technology-based equipment and services for the rail and industrial sectors. With a commitment to innovation and excellence, we aim to provide our customers with the highest quality products and services. Join our team and be part of a company that values integrity, collaboration, and continuous improvement.

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