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Associate Technical Account Manager - Auth0 Enterprise

Okta, Inc.Mexico City, Mexico
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates with a strong technical background, ideally with experience in identity solutions and exceptional communication skills. A passion for helping clients succeed and a proactive approach to problem-solving are essential. Familiarity with the Auth0 platform or similar identity management solutions is a plus.

About the job

About Okta

Okta is a global leader in identity solutions. The company’s platforms, including Auth0 and Okta, enable secure access to technology for individuals and organizations on any device or application. Okta’s tools support authentication, automation, and flexible access, helping businesses keep identity at the center of their security and growth strategies.

Okta values diverse perspectives and welcomes lifelong learners who can bring unique backgrounds to the team. The company is committed to building a world where identity belongs to everyone.

Role Overview: Associate Technical Account Manager – Auth0 Enterprise

Location: Mexico City, Mexico

This role sits within Okta’s Technical Account Management (TAM) team. TAMs help customers implement secure and scalable identity solutions, serving as trusted advisors throughout the customer journey. The team’s mission is to guide customers’ identity strategies, support their technical maturity, and help them maximize the value of Okta’s Auth0 products while maintaining strong security and supporting contract renewals.

What You Will Do

  • Work directly with enterprise customers on their Auth0 implementations, focusing on consumer and SaaS application authentication and authorization.
  • Act as an identity coach, collaborating with a portfolio of well-known brands.
  • Engage with technical stakeholders early in the customer lifecycle to understand their business goals, technical environments, and challenges.
  • Help deliver strategic plans that address customer needs, support evolving objectives, and strengthen security.
  • Support customers in realizing the full potential of their Auth0 platform investment.

Who Thrives Here

  • Technical experts who enjoy solving complex challenges with tangible impact.
  • Individuals who work with urgency and a commitment to excellence.
  • Lifelong learners eager to contribute their unique experiences to the team.

About Okta, Inc.

Okta, Inc. is a leading identity solutions provider committed to ensuring secure and seamless access to technology for organizations worldwide. Our innovative platforms empower businesses to manage identity and access efficiently, enhancing security and user experience.

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