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Associate, Settlement Services

AltisourceBengaluru
On-site Full-time

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Experience Level

Experience

Qualifications

Minimum 1 to 2 years of experience in an international voice process, ideally within the Mortgage or Insurance sectors. Exceptional verbal and written communication skills are essential for freshers as well. All candidates must successfully complete the Versant test. Essential Requirements:Background in Mortgage or SettlementStrong communication abilitiesNeutral/American accent proficiencyExperience in an international voice process serving US clientsClear the Versant test with a minimum score of 55

About the job

Key Responsibilities:

  • Serve as the primary point of contact for buyers, lenders, and other parties involved in transactions related to Title and Settlement services.
  • Review search documents and articulate title and title commitment issues clearly.
  • Facilitate the Title/Settlement Services process by providing timely updates and information to all stakeholders while addressing inquiries regarding properties.
  • Communicate effectively with various stakeholders engaged in the transaction.
  • Consistently produce high-quality, error-free work.
  • Achieve and maintain a 100% quality yield.
  • Fluency in English is essential.
  • Meet the output HRDs set by the business unit for the process.
  • Conduct detailed investigations into priority items, including complaints and disputes.
  • Identify issues that warrant escalation to a Supervisor.
  • Ensure timely completion of all assignments and projects.
  • Foster a collaborative team environment to achieve departmental and team objectives.

About Altisource

Are you ready to collaborate with Executive leadership at a US NASDAQ company to shape financial strategies across diverse business lines? If so, keep reading!At Altisource (NASDAQ: ASPS), we design and implement innovative technologies and services targeting the mortgage and real estate sectors. We are positioned to transform the way homes are bought, sold, and managed. In the US, we collaborate with 7 out of the top 10 mortgage servicers, host one of the leading real estate auction platforms, and manage a cooperative that holds a 15%+ market share of the $1.8 trillion US Originations market. Your Innovation Fuels Our Success!Altisource’s mission to drive innovation across the mortgage and real estate lifecycle is empowered by a diverse and inclusive culture that values every voice.

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