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Account Manager for Small and Medium Businesses

Apollo.ioHybrid, Austin
Hybrid Full-time $110K/yr - $130K/yr

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Experience Level

Experience

Qualifications

We are looking for a motivated individual with a proven track record in account management or sales, preferably within a SaaS environment. Strong communication skills, a passion for customer success, and the ability to identify growth opportunities are essential. Experience in managing client relationships and a results-driven mindset will be crucial for success in this role.

About the job

Apollo.io is the premier go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users worldwide, ranging from dynamic startups to some of the largest global enterprises. Founded in 2015, Apollo.io stands as one of the fastest-growing SaaS companies, having raised approximately $250 million and currently valued at $1.6 billion. The platform offers sales and marketing teams seamless access to verified contact data for over 210 million B2B contacts and 35 million companies globally, along with tools designed for engaging and converting these contacts in a unified environment. By empowering revenue professionals to find the most accurate contact information and automating outreach processes, Apollo.io effectively transforms prospects into customers. Backed by top-tier investors including Sequoia Capital and Bain Capital Ventures, the company recently completed a Series D funding round in 2023 and boasts JD Sherman, the former President and COO of HubSpot, on its board.

In the role of Account Manager for our SMB segment (1 to 200 employees), you will play a pivotal role in driving expansion revenue and customer retention across a portfolio of approximately 300 accounts, which represent Apollo’s largest customer segment: small businesses. Your key responsibility will be to manage and cultivate relationships with existing clients, ensuring they achieve their desired outcomes with our platform, maximizing account value, and uncovering opportunities for expansion. You will collaborate closely with Customer Success, Support, Onboarding, and Product teams to provide a seamless customer experience. This position is hybrid, requiring three days in the office.

About Apollo.io

Apollo.io is a leading SaaS platform that provides businesses with the tools they need to succeed in today’s competitive market. With a commitment to innovation and customer success, Apollo.io is revolutionizing the way companies engage with potential clients.

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