About the job
About Us:
TransPerfect is dedicated to empowering businesses across the globe to thrive in the international marketplace. With a comprehensive suite of services, we assist clients in achieving their globalization goals, no matter their specific needs. Our offerings include translation, multicultural marketing, website localization, legal support, and advanced technological solutions.
Your Role:
As an Account Manager, you will be pivotal in nurturing new business relationships and providing essential support to our existing clients.
Key Responsibilities:
Conduct thorough research to identify potential clients through various channels including internet research, trade shows, referrals, and professional directories.
Compile and maintain accurate spreadsheets of prospective client information, including names, titles, and contact details.
Execute daily outreach to potential clients using updated data.
Engage in cold calling to initiate business connections.
Apply creative problem-solving techniques to enhance our business development strategies.
Negotiate terms and deadlines with both prospective and current clients.
Provide education on the translation process, including insights on our pricing, turnaround times, and competitive analysis.
Coordinate with production teams to ensure meticulous handling of projects, maintaining high standards of quality.
Ensure continued client satisfaction through regular follow-ups regarding service delivery and quality.
Stay informed about industry trends relevant to TransPerfect's markets, including key players and current events.
Assist with additional projects and tasks as needed.

