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Workshop Operations Manager

Airbnb, Inc.San Francisco, United States
On-site Full-time $132K/yr - $155K/yr

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Experience Level

Senior

Qualifications

The ideal candidate will have:A proven track record of successfully managing complex operational functions in a fast-paced environment. Strong analytical skills with a detail-oriented mindset to streamline processes effectively. Excellent communication and interpersonal skills to build relationships across various levels of the organization. Experience with project management tools and methodologies.

About the job

Airbnb, Inc. is seeking a Workshop Operations Manager to join the Roadmap Planning & Program Management team in San Francisco. This team shapes strategy and execution for high-priority products, providing insights that guide leadership decisions. The position sits within the business process and operations (BPO) sub-team and plays a key role in refining workflows, supporting strategic projects, and fostering operational excellence.

Role overview

This senior-level role centers on planning, scheduling, and coordinating discovery and decision-making forums that drive the Executive CEO Workshop calendar. The Workshop Operations Manager designs and maintains the Workshop Operating System, connecting product roadmap teams with senior leadership to help focus on top priorities.

What you will do

  • Build strong partnerships with stakeholders, including C-suite Executive Assistants, Program Managers, and functional leaders, to ensure alignment with the Workshop Operating System and support business growth.
  • Oversee daily operations, manage complex scheduling and prioritization across teams, and collect data to improve workflows and timelines.
  • Influence without direct authority by negotiating time allocation priorities with cross-functional groups, building trust and credibility throughout the organization.

Requirements

This role requires experience in operations management, cross-functional collaboration, and working with senior leadership. Strong organizational, communication, and stakeholder management skills are essential.

About Airbnb, Inc.

Airbnb, Inc. is a global leader in travel and hospitality, empowering millions around the world to discover and experience new cultures through unique accommodations and experiences. Our mission is to create a world where anyone can belong anywhere.

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