About the job
Airbnb, Inc. is seeking a Workshop Operations Manager to join the Roadmap Planning & Program Management team in San Francisco. This team shapes strategy and execution for high-priority products, providing insights that guide leadership decisions. The position sits within the business process and operations (BPO) sub-team and plays a key role in refining workflows, supporting strategic projects, and fostering operational excellence.
Role overview
This senior-level role centers on planning, scheduling, and coordinating discovery and decision-making forums that drive the Executive CEO Workshop calendar. The Workshop Operations Manager designs and maintains the Workshop Operating System, connecting product roadmap teams with senior leadership to help focus on top priorities.
What you will do
- Build strong partnerships with stakeholders, including C-suite Executive Assistants, Program Managers, and functional leaders, to ensure alignment with the Workshop Operating System and support business growth.
- Oversee daily operations, manage complex scheduling and prioritization across teams, and collect data to improve workflows and timelines.
- Influence without direct authority by negotiating time allocation priorities with cross-functional groups, building trust and credibility throughout the organization.
Requirements
This role requires experience in operations management, cross-functional collaboration, and working with senior leadership. Strong organizational, communication, and stakeholder management skills are essential.

