Workforce Management Operations Lead

The Operations Manager at via in San Jose, California plays a central role in keeping daily operations on track. This position focuses on maintaining efficient processes and ensuring that the organization runs smoothly. Key responsibilities Oversee day-to-day operational activities Develop and implement strategies to improve workflows and efficiency Manage team productivity and performance Collaborate with other departments to support overall company objectives What to expect This role requires a hands-on approach to both managing people and refining processes. Success depends on strong coordination with colleagues across the organization and a commitment to continuous improvement.

Role Overview DoorDash is hiring an Operations Manager focused on robotics. This position shapes how robotic technology supports and improves delivery operations across several California locations: Dublin, San Jose, Sunnyvale, and Fremont. What You Will Do Lead cross-functional teams working on robotics projects within logistics and delivery. Implement new solutions to integrate robotics into daily operations. Work to streamline processes and ensure smooth adoption of technology. Apply strategic thinking and operational knowledge to improve service quality for customers. Location This role is based in Dublin, CA; San Jose, CA; Sunnyvale, CA; or Fremont, CA.

The Sales Operations Manager will play a pivotal role as an operational ally to the Head of Sales, driving efficiency and effectiveness within the sales organization. This position is critical in managing sales operations, facilitating deal execution, and spearheading strategic initiatives, ensuring that deals progress smoothly through the pipeline and that operational processes are streamlined to support enterprise sales growth.This position bridges the domains of Sales, Revenue Operations, and Solutions Support, focusing on maintaining deal momentum, supporting enterprise sales cycles, and empowering the sales team to operate with agility and accuracy.As a force multiplier for the Head of Sales and Founders, this role enables leadership to concentrate on strategic deals and revenue expansion while ensuring operational excellence across the sales team.

About EtchedAt Etched, we are pioneering the development of AI chips meticulously designed for distinct model architectures. Our flagship product, Sohu, specializes in transformers and boasts performance that surpasses traditional GPUs, offering significantly higher throughput and reduced latency. With Etched ASICs, innovation in real-time video generation and advanced reasoning systems becomes a reality. We are an infrastructure-focused organization where strategic capital allocation and disciplined execution are pivotal to our growth, enabling us to outpace established competitors.Job SummaryWe are seeking a Contracts & Commercial Operations Manager to lead the management of Etched’s commercial contracting framework. In this pivotal role, you will be responsible for reviewing, drafting, negotiating, and managing contracts with customers, vendors, and strategic partners. You will also develop systems and processes that enhance contract execution as our organization scales. This hands-on position entails overseeing the entire contract lifecycle while collaborating closely with Sales, Engineering, Finance, and leadership on significant commercial agreements.Key ResponsibilitiesDraft, review, and negotiate a variety of commercial agreements including NDAs, MSAs, SaaS/software contracts, vendor agreements, service contracts, and technology licensing agreements.Oversee the contract lifecycle from initiation through execution, storage, and reporting.Create and maintain contract templates, clause libraries, and negotiation playbooks.Enhance and manage the company's contract lifecycle management system (CLM).Assist in the management of customer, vendor, and strategic partnership agreements.Act as the internal point of contact for contract-related support to resolve issues and expedite contract completion.Collaborate with Sales, Engineering, Finance, and leadership to structure and finalize commercial arrangements.Monitor contract statuses, maintain accurate contract records, and generate reports on contractual agreements.

Archer Aviation is a pioneering aerospace firm headquartered in San Jose, California, dedicated to developing all-electric vertical takeoff and landing (eVTOL) aircraft. Our mission is to innovate sustainable air mobility solutions that prioritize environmental responsibility while providing efficient transport options. Our aircraft is designed to accommodate four passengers and operates with minimal noise, setting a new standard for urban air travel.We believe that tackling complex challenges requires a diverse team that fosters creativity and insight. Archer is committed to establishing an inclusive and equitable workplace that values the unique contributions of every team member, driving us toward collective success.As the Operations Program Manager (OPM) at Archer, you will be at the forefront of executing critical, cross-functional initiatives that are essential for the production and deployment of our eVTOL aircraft. This position demands a mix of technical expertise, operational discipline, and strategic leadership.In this role, you will oversee our powertrain prototype and production lines, focusing on scaling operations from low to high-rate production. You will serve as a central figure coordinating between engineering, manufacturing, supply chain, and commercial teams, orchestrating pre-production builds, ensuring supplier and factory readiness, validating systems, and driving initiatives from development to scale. Your engagement will span all levels of the organization, collaborating directly with technicians and engineers while providing strategic direction to executives and external partners.The ideal candidate will be an adept problem solver with experience in powertrain, aerospace, or complex manufacturing environments, thriving in uncertain situations and consistently delivering results both tactically and strategically.

Archer is an innovative aerospace company headquartered in San Jose, California, focused on developing an all-electric vertical takeoff and landing aircraft. Our mission is to revolutionize sustainable air mobility, creating aircraft that can transport four passengers with minimal noise and environmental impact.At Archer, we aim high and embrace challenging problems. We believe that a diverse workplace fosters smarter solutions, enhances our insights, and ultimately contributes to our collective success. We are committed to building an equitable and inclusive environment that celebrates the unique contributions of each team member.We are in search of a highly skilled Senior IT Operations Manager to oversee our End User Services (Tier 1 & 2), Workplace Productivity & Collaboration, Endpoint Engineering, ITSM, and AV functions. This pivotal role will ensure a top-tier technology experience by maintaining operational excellence across our primary IT services and offering high-touch support for the digital tools that empower our teams.

Join Zscaler as a Senior Manager of Supply Chain Operations, where you will lead our supply chain initiatives to enhance efficiency and drive operational excellence. In this pivotal role, you'll be responsible for developing strategies that optimize our supply chain processes, manage vendor relationships, and ensure timely delivery of products to our customers.Your leadership will be crucial in fostering collaboration across departments to align supply chain operations with overall business objectives. We are looking for a strategic thinker who thrives in a fast-paced environment and is committed to continuous improvement.

Join our dynamic team at WNS Global Services as an Operations Associate, where you will play a pivotal role in enhancing our operational efficiency and effectiveness. In this capacity, you will collaborate with various departments to streamline processes and optimize service delivery. Your analytical skills and attention to detail will be crucial in identifying areas for improvement and implementing innovative solutions.

WNS Global Services is looking for an Operations Associate in San Jose to help drive daily operations. This position supports a range of activities that keep processes running smoothly and efficiently. Role overview The Operations Associate coordinates operational tasks and works to maintain a steady workflow across teams. The role involves supporting broader organizational goals by ensuring that activities are completed accurately and on time. What you will do Coordinate day-to-day operational activities Help maintain efficient processes and resolve workflow issues as they arise Support the team in achieving operational targets Location This position is based in San Jose.

About the RoleTAL Education Group stands as a premier global education provider, dedicated to enriching the learning experiences of millions of students worldwide. As we expand our footprint in the international digital learning landscape, we are seeking a passionate Senior Manager to join our global strategy team. This pivotal role is instrumental in shaping our strategic vision and driving long-term growth initiatives across various regions.The Senior Manager will spearhead strategy planning, design global initiatives, and foster cross-border collaboration, ensuring that our executive priorities are translated into actionable multi-quarter roadmaps with rigorous operational follow-through.

AiPrise delivers a global compliance platform used by fintechs, banks, marketplaces, and other platforms to manage onboarding and regulatory checks. The system handles millions of decisions for KYC, KYB, AML, fraud detection, and ongoing monitoring. As AiPrise expands to serve a growing international client base, the operations team plays a key role in meeting the complex regulatory needs of each new onboarding. The Head of Operations, based in San Jose, will guide the next stage of this growth. This leader will shape how onboarding, support, and customer success are delivered as AiPrise scales. The position focuses on improving operational clarity, speed, and satisfaction across teams and regions. Customer Onboarding Take ownership of the time to first verification, making it a core performance metric. Design and oversee the entire onboarding journey, from contract signing to live production. Develop integration approaches tailored to both technical and non-technical clients. Establish effective handoff processes between sales, onboarding, and customer success teams. Create scalable onboarding playbooks for SMB, mid-market, and enterprise customers. Customer Support Implement a tiered support structure with defined SLAs, escalation paths, and on-call rotations. Develop a knowledge base and self-service portal for routine inquiries. Use AI tools to reduce ticket volume and accelerate response times. Coordinate with engineering on customer-impacting incidents and maintain on-call protocols. Customer Success and Growth Lead initiatives for customer retention, renewals, and expansion. Build processes for Quarterly Business Reviews, health scoring, and renewal forecasting. Identify and pursue upsell and cross-sell opportunities within the client base.

Archer is an innovative aerospace company headquartered in San Jose, California, dedicated to revolutionizing air travel with our all-electric vertical takeoff and landing aircraft. Our mission is to promote sustainable air mobility, and we are committed to designing and manufacturing an aircraft that can transport four passengers while minimizing noise pollution.At Archer, we set ambitious goals and tackle complex challenges. We believe that a diverse workplace fosters smarter solutions and drives insights that lead to collective success. We are devoted to nurturing an equitable and inclusive environment that celebrates our differences and supports all team members.About The Role:As the Powertrain Operations Manager, you will oversee the daily operations of the Electric Engine Technician and Battery Technician teams, playing a vital role in electric powertrain manufacturing. This position emphasizes the establishment of structured and scalable processes in a dynamic production setting.You will provide operational leadership to supervisors and technician teams while identifying inefficiencies in existing workflows and implementing procedures that enhance production stability, efficiency, and accountability across the manufacturing floor.This role is ideal for a motivated operations leader who excels in early-stage or rapidly expanding production environments and enjoys laying down processes in evolving structures.What You’ll Do:Oversee production operations for electric powertrain manufacturing, including electric motors and battery systems.

About EtchedEtched is pioneering the development of the world’s first AI inference system uniquely designed for transformers, achieving over 10x higher performance with significantly reduced costs and latency compared to traditional B200 systems. Our Etched ASICs enable the creation of groundbreaking products that surpass the capabilities of GPUs, including real-time video generation and advanced chain-of-thought reasoning agents. Supported by substantial investments from elite venture capital firms and a team of top engineers, Etched is revolutionizing the infrastructure of one of the fastest-growing industries today.Job SummaryJoin our Core Operations team, likened to a SEAL Team 6, where you will address the most pressing challenges within the organization while collaborating closely with the President. This dynamic role necessitates a blend of strong business insight, analytical prowess, adept people management skills, and a commitment to driving high-priority initiatives. As your focus evolves, you will tackle some of today’s most significant problems in a fast-paced, entrepreneurial environment, presenting ample opportunities for increased responsibilities and influence on our company’s trajectory.Success in this position hinges on personal accountability, ambition, and a results-oriented mindset. Flexibility for availability during non-standard hours is essential, and the ideal candidate will embrace this challenge.Key ResponsibilitiesLead Mission-Critical Initiatives: Strategically design, prioritize, and oversee the execution of significant projects, ensuring their outcomes align with our corporate objectives.Facilitate Leadership Decision-Making: Deliver strategic insights and actionable recommendations to our leadership team through detailed data analysis, process optimization, and performance enhancement initiatives.Own Stakeholder Communication: Create and present impactful materials for both internal and external stakeholders, fostering clarity and alignment throughout the organization.Drive Cross-Functional Collaboration: Serve as a pivotal link between the executive team and other departments, aligning efforts on strategic goals and ensuring the timely and quality execution of key initiatives.

Role overview lambda seeks a Procurement & Operations Lead for its San Jose office (Zanker). This position centers on refining procurement processes and shaping operational strategies that align with company objectives. The ideal candidate balances daily execution with a focus on long-term improvements. What you will do Supervise procurement activities and coordinate the sourcing of goods and services Develop and maintain strong relationships with suppliers Negotiate contracts to achieve favorable terms for the company Identify areas for process improvement across procurement and operations Encourage best practices that support productivity and efficiency Requirements Background in managing procurement functions Demonstrated negotiation skills Experience building and sustaining supplier relationships Proactive mindset for problem solving and process optimization Willingness to work onsite at the San Jose (Zanker) location

Join our dynamic team at WNS Global Services as an Operations Associate. In this role, you will be an integral part of our operations team, responsible for supporting various processes and initiatives that contribute to our company's success. Your attention to detail, analytical skills, and ability to collaborate with cross-functional teams will be essential in achieving our operational goals.

WNS Global Services is hiring an Operations Associate in San Jose. This position supports a range of operational processes and helps keep daily activities running smoothly. As an Operations Associate, the work centers on improving efficiency and supporting the team’s ability to deliver quality service. Attention to detail and a focus on consistent execution are important in this role. Key responsibilities Assist with day-to-day operational tasks Support process improvements to increase efficiency Contribute to reliable service delivery for clients Impact This role plays a direct part in client satisfaction and the overall effectiveness of the team’s operations.

OverviewThe Senior Operations Analyst plays a pivotal role in enhancing core financial operations, ensuring precision in reporting, adherence to internal policies, and delivering operational excellence across finance and accounting functions. This position requires close collaboration with cross-functional teams to manage financial data, oversee system workflows, and provide valuable insights that facilitate informed decision-making.Key ResponsibilitiesGeneral Ledger & Reporting:Support in the preparation of general ledger entries to guarantee accurate financial outcomes. Assist in the development of financial reports and maintain financial documentation to support audit requirements.Project Data Management:Assist in the creation and maintenance of financial data related to various projects. Gather, review, and organize documentation necessary for capital asset creation while managing the financial elements of projects, including tracking expenditures and project lifecycle status.Headcount & Workforce Data Maintenance:Manage resource data in timekeeping systems, compile and analyze headcount metrics for monthly reporting, and ensure accurate resource data is maintained across relevant systems.Procure to Pay System Administration:Oversee vendor data management, including onboarding, updates, and compliance documentation. Ensure data integrity and process continuity in P2P (Procure-to-Pay) system workflows.Operational Support & Continuous Improvement:Assist in the documentation of processes and support ad-hoc financial analyses and special projects as required.

Role overview WNS Global Services seeks an Operations Associate based in San Jose. This entry-level position plays a key part in supporting daily business operations and exploring ways to make processes more effective. The role offers a chance to build foundational experience in operations while learning on the job. What you will do Collaborate with teams from various departments to help maintain smooth day-to-day operations Contribute to efforts aimed at improving processes and increasing efficiency Provide support for projects focused on operational enhancements

WNS Global Services is hiring an Operations Associate in San Jose, California. This position supports core business processes and helps drive operational improvements across the team. Role overview The Operations Associate focuses on optimizing workflows and ensuring efficient service delivery. Analytical thinking and a strong eye for detail are important in this role, as daily work involves reviewing processes and identifying ways to improve them. What you will do Support key business operations and process execution Analyze workflows to spot areas for improvement Help maintain high standards of service delivery Requirements Strong analytical skills Keen attention to detail