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Waiter/Waitress at Dean Street Townhouse | Central London

Soho House69-71 Dean St, London W1D 3SE
On-site Full-time

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Experience Level

Experience

Qualifications

No formal qualifications required, but previous experience in a hospitality role is advantageous. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment while maintaining professionalism.

About the job

Dean Street Townhouse, part of Soho House, is looking for a Waiter/Waitress to join the team in Central London. This role centers on delivering attentive, personalized service to members and guests. Collaboration with both front-of-house and kitchen teams is essential to create a smooth and memorable dining experience that reflects the club’s standards of professionalism and discretion.

Key responsibilities include greeting guests, taking orders accurately, making menu recommendations, and processing payments efficiently. Every interaction should contribute to an enjoyable visit for members and guests.

Key Duties

  • Greet members as they arrive, present menus, and engage promptly.
  • Take food and drink orders accurately, noting any allergies or dietary needs.
  • Work closely with kitchen and bar staff to ensure timely and correct delivery of orders.
  • Offer informed recommendations on menu items and pairings.
  • Maintain attentive table service, including topping up water, wine, and other drinks.
  • Keep the dining area clean and help uphold the club’s high standards.

Benefits

  • Weekly pay
  • Complimentary team meal during shifts
  • Soho Friends Membership
  • 50% discount on food and drink, available every day
  • Staff room rates
  • Health Cash Plan (option to add up to 2 dependents)
  • Dental Plan (option to add up to 2 dependents)
  • Birthday day off after one year of service
  • Up to 50% discount on Cowshed and Soho Home products
  • Two paid charity days per year, in partnership with Soho Impact
  • Access to free counseling sessions
  • Food and drink training, events, and growth opportunities through Cookhouse & House Tonic programs
  • Ongoing training for personal and professional development
  • Monthly team events such as fitness sessions, cinema screenings, and art classes

Development and Culture

Soho House offers competitive pay and a global benefits package. Training is provided to help build both technical and leadership skills, whether starting out in hospitality or looking to advance a career.

Location

69-71 Dean St, London W1D 3SE

About Soho House

Soho House is a collection of private members' clubs, hotels, and restaurants that cater to a creative community. With locations across the globe, we pride ourselves on creating a unique and welcoming atmosphere for our members, fostering connections and offering exceptional service.

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