Voice Process Executive

Join our team as a Process Manager, where you will play a pivotal role in optimizing our IT Release and Deployment Management processes. We are looking for a professional with at least 3 years of relevant experience who possesses advanced knowledge of ITIL 4, particularly in areas such as Release Management, Deployment Management, and Change Enablement. You should have hands-on experience with server patching practices, tools, and schedules within enterprise environments. Familiarity with Lean Six Sigma methodologies is a plus, though certification is not mandatory.Your expertise in ServiceNow, specifically in modules related to Release Management and Change, will be invaluable. We seek a candidate with strong analytical and problem-solving skills, a solid understanding of process design principles, and the ability to assess risks and impacts across complex IT landscapes. Excellent communication and interpersonal skills are essential, as you will facilitate cross-functional discussions and document policies, processes, and procedures effectively.If you are motivated to innovate and thrive in a teamwork-oriented environment, we encourage you to apply. Proficiency in English is required, while knowledge of German would be advantageous.

As a Process Manager at T-Systems, you will play a pivotal role in managing Configuration Items (CIs) within our standard Configuration Management Database (CMDB). Your responsibilities will include overseeing the accurate recording of CIs, maintaining data quality, and establishing process steps along with creating and updating work instructions. You will also facilitate data quality checks, identify areas for improvement, and manage ServiceNow (SNOW) ISP service requests by granting approvals and ensuring data correctness. Collaborating with various teams, you will provide consultations on Configuration Management Framework (CMF) and deliver training sessions as needed. Your participation in project audits and workshops will be essential, especially when new technologies are introduced within the Configuration Management System (CMS) infrastructure. Additionally, you will track Key Performance Indicators (KPIs), analyze trends, and devise strategies for performance enhancement. Internal KPI reporting, data exports, and validation during the transfer to ServiceNow will also fall under your purview.

We are seeking an experienced Process Manager with a strong background in IT Problem Management. The ideal candidate will have a minimum of 3 years of hands-on experience specifically with ServiceNow, particularly within the Problem Management module. A solid understanding of ITIL 4 and Lean Six Sigma principles is preferred, but certification is not mandatory. You should possess strong analytical and problem-solving skills, an understanding of process design principles, and the ability to assess risk and impact across complex IT landscapes. Effective communication and interpersonal skills are essential, as you will be facilitating cross-functional discussions and documenting policies, processes, and procedures clearly and effectively. Experience in related processes such as INM, CHM, SACM, and RFF is advantageous. We are looking for someone who is motivated to innovate and excel in teamwork. Fluency in English is required, and knowledge of German is a plus.

Join Turner Townsend as a Process Compliance Manager in Bengaluru, where you will play a critical role in ensuring compliance with operational processes within the real estate sector. You will be responsible for developing, implementing, and monitoring compliance protocols that align with corporate policies and industry regulations. Your expertise will contribute significantly to enhancing operational efficiency and mitigating risks.

Join Fictiv as an Associate Customer Program Manager and play a pivotal role in enhancing our processes, systems, and automation efforts. In this position, you will collaborate with cross-functional teams to streamline operations and improve customer experience. Your analytical skills will be key in identifying opportunities for automation and efficiency.

About the Position:Role: Global Freight Processing ExecutiveExperience: Minimum 2 years in freight bill processing.Experience Range: 2-5 years.Location: BengaluruJob Overview:Primary Responsibilities:Oversee the seamless processing of freight invoice audits and payments, ensuring adherence to accounting policies. Aim to provide comprehensive door-to-door transportation cost visibility for the organization.Key Duties:1. Ensure proper configuration of rate tables and other back-office systems in CTSI for efficient freight invoice auditing.2. Collaborate with Regional Logistics Managers to resolve freight invoices flagged in Exception Handling (EH).3. Actively identify and resolve root causes to minimize freight invoices entering Exception Handling.4. Address inquiries from internal stakeholders and freight forwarders.5. Generate transportation cost reports to enhance financial visibility.6. Update and create training documentation as necessary.7. Provide training and guidance as required.8. Meet established Key Performance Indicators (KPIs).9. Support and contribute to Market Based Management (MBM), Six Sigma, ISO standards, and Environmental, Health and Safety Management Systems by adhering to relevant policies.10. Undertake additional responsibilities as assigned by management.11. Potential for team leadership roles in the future.Skills and Qualifications:1. Proficient in both written and spoken English is essential.2. Advanced skills in Excel and Access database management.3. Strong analytical and problem-solving abilities.4. Excellent verbal and written communication skills.

Job OverviewAs a Senior Analyst at Altisource, you will play a crucial role in the processing of mortgage applications. You will be responsible for managing documentation, verifying information, calculating income and credit, handling disclosures, and ensuring all steps are completed promptly.Key Responsibilities:Supervise the mortgage application processing workflow, ensuring accuracy and compliance.Stay informed on federal and state regulations to guarantee all processing activities adhere to legal standards, including TRID and RESPA.Serve as the communication bridge between clients, lenders, and internal teams, addressing any issues that arise during the closing process.Perform meticulous quality assurance checks on closing documents for accuracy and completeness before transactions are finalized.Identify and implement strategies to enhance the efficiency of the mortgage closing process, reducing turnaround times.Additional Responsibilities:Review loan files to ensure adherence to underwriting guidelines and regulatory requirements.Collaborate effectively with loan officers, underwriters, and other stakeholders to resolve issues during the closing process.Maintain accurate transaction records, ensuring compliance with record-keeping regulations.Mentor junior staff, aiding in their professional growth within the mortgage closing and processing field.Keep up-to-date with industry trends and regulatory changes, applying this knowledge to daily operations.

Join our dynamic team as a Global Freight Processing Executive, where you will play a key role in ensuring the efficient movement of goods across international borders. In this position, you will manage logistics operations, coordinate with global partners, and streamline the freight processing procedures.

Join us as a Global Freight Processing Executive, where you will play a crucial role in streamlining our international freight operations. This position requires an analytical mindset and the ability to coordinate effectively across multiple teams to ensure timely and efficient processing of freight shipments.

Join Aarnahr Solutions Pvt Ltd as a Global Freight Processing Executive and play a pivotal role in our logistics operations. You will be responsible for managing freight processes on a global scale, ensuring timely and efficient delivery of goods.We are looking for professionals with a solid background in freight management, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Join Eurofins as an IT Infrastructure Process Engineer, where you will play a crucial role in optimizing our IT infrastructure processes. As part of our dynamic team, your expertise will contribute to enhancing operational efficiency and ensuring the reliability of our IT systems. You will collaborate with cross-functional teams to develop and implement best practices in IT process engineering, backed by your analytical skills and innovative mindset.

Join our dynamic team as a Global Freight Processing Executive, where you will play a pivotal role in managing and optimizing freight operations across international borders. This position offers an exciting opportunity to work with a diverse team and contribute to the efficiency of our logistics services.

Join Aarna HR Solutions Pvt Ltd as a Process Engineer, where you will play a pivotal role in optimizing and enhancing our engineering processes. We're looking for a detail-oriented and innovative professional who is passionate about process improvement and efficiency.

Join Konovo as a Data Processing Specialist!Konovo is a leading global healthcare intelligence firm dedicated to revolutionizing research through innovative technology, enabling swift, reliable, and interconnected insights.We empower healthcare organizations with access to the world’s largest network of over 2 million healthcare professionals. With a talented workforce of over 200 employees spanning five countries—India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States—we collaborate with renowned names in the healthcare sector. Our esteemed clientele includes over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.As we shift from a service-based to a product-driven model, we are expanding our dynamic Bengaluru team. We are in search of a Data Processing Specialist who will play a crucial role in ensuring timely deliverables that meet client specifications. Your contributions will be vital in linking data to client outcomes, maintaining accuracy, speed, and consistency across all projects.

Join our dynamic team at Aarnahr Solutions Pvt Ltd as a Process Engineer. In this role, you will be pivotal in optimizing and enhancing our production processes to ensure efficiency and quality. You will collaborate with cross-functional teams to implement innovative solutions and drive continuous improvement initiatives.

Join us at Altisource as a Mortgage Processing Analyst and embark on an exciting journey in the mortgage industry! We are seeking an enthusiastic professional to enhance and manage client relationships under the Altisource brand. This is an excellent opportunity to become part of a dynamic and stable organization.Key Responsibilities:Maintain a comprehensive understanding of US Mortgage Originations closing processes and comply with federal and state lending regulations.Process loans and verify that all necessary documentation is included to prepare closing documents accurately.Interpret and apply state laws, federal regulations, and investor guidelines to individual loan cases.Conduct audits of closed loan disclosures and signed loan documents for accuracy.Communicate effectively with US-based Underwriters, Clients, and Subject Matter Experts to ensure high-quality outputs.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a WebSphere Process Server Specialist. In this role, you will engage in the design, development, and maintenance of enterprise-level applications using WebSphere technologies. Your expertise will help streamline processes and enhance our clients' operational efficiency.

Dear Candidates, We are excited to announce openings for the role of Process Trainer in the BPO sector. Interested candidates are invited to walk down to our office for an interview. INTERVIEW DATES: 15th January 2025 to 16th January 2025INTERVIEW TIMING: 10 AM to 1 PMCONTACT PERSON: Sridevi (9945764799) Role & Responsibilities:Maintain comprehensive training documents and conduct Training Needs Identification (TNI) and Training Needs Analysis (TNA).Monitor and evaluate performance metrics such as CSAT, escalations, and NPS.Facilitate Train the Trainer sessions and collaborate with Quality staff through TTT.Ensure effective execution of training programs tailored to organizational needs.Provide ongoing observations and mentorship to support performance improvement.Generate and share reports/MIS with the Operations team regarding training progress and outstanding activities.Participate in both internal and external calibration processes.Conduct refresher training sessions based on TNI outcomes.Eligibility Criteria:Minimum of 2 years of experience as a trainer within the BPO/ITES industry.Qualifications: Graduation or Post Graduation.Language proficiency in English and Hindi.Work location: Marathahalli, Bengaluru.Age limit: Below 33 years.Salary: Up to ₹40,000 per month. Interview Venue:Valuestream Business Solutions Pvt Ltd, 2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru - 560037Landmark: Near Sidewalk Club, close to Bata showroom (Marathahalli Multiplex) View on Map

Join Vernacular.ai as a Process Lead in Operations, where you will play a pivotal role in enhancing our operational workflows and ensuring exceptional service delivery. We are looking for a motivated individual who is passionate about process improvement and has a knack for problem-solving. This position offers a unique opportunity to grow your career in a fast-paced environment dedicated to innovation in language technology.