Voice Process Executive

Join Aarna HR Solutions Pvt Ltd as a Voice Process Executive, where you will be a vital part of our dynamic team. We are looking for enthusiastic individuals who excel in communication and customer service. You will be responsible for handling customer inquiries through voice interactions, ensuring the highest level of satisfaction and professionalism.

Role overview The International Voice Process Associate will join Laundryheap’s logistics operations team in Bengaluru, Karnataka. This position focuses on supporting logistics workflows while ensuring clear communication with both customers and internal teams. What you will do Respond to logistics-related voice inquiries from international customers Provide prompt and helpful customer service through various channels Work closely with team members to address issues and maintain smooth operations Assist in efforts to enhance operational efficiency and improve customer satisfaction

About the Position:Role: Global Freight Processing ExecutiveExperience: Minimum 2 years in freight bill processing.Experience Range: 2-5 years.Location: BengaluruJob Overview:Primary Responsibilities:Oversee the seamless processing of freight invoice audits and payments, ensuring adherence to accounting policies. Aim to provide comprehensive door-to-door transportation cost visibility for the organization.Key Duties:1. Ensure proper configuration of rate tables and other back-office systems in CTSI for efficient freight invoice auditing.2. Collaborate with Regional Logistics Managers to resolve freight invoices flagged in Exception Handling (EH).3. Actively identify and resolve root causes to minimize freight invoices entering Exception Handling.4. Address inquiries from internal stakeholders and freight forwarders.5. Generate transportation cost reports to enhance financial visibility.6. Update and create training documentation as necessary.7. Provide training and guidance as required.8. Meet established Key Performance Indicators (KPIs).9. Support and contribute to Market Based Management (MBM), Six Sigma, ISO standards, and Environmental, Health and Safety Management Systems by adhering to relevant policies.10. Undertake additional responsibilities as assigned by management.11. Potential for team leadership roles in the future.Skills and Qualifications:1. Proficient in both written and spoken English is essential.2. Advanced skills in Excel and Access database management.3. Strong analytical and problem-solving abilities.4. Excellent verbal and written communication skills.

We are excited to announce an immediate opening for the position of BPO Process Associate with one of our esteemed clients specializing in international and domestic processes in Bangalore.The ideal candidate should possess a minimum of 6 months of experience in voice processes.This role involves working in rotational shifts, and we provide a cab facility for your convenience.Work locations are in Nagawara and Whitefield.

Join our dynamic team as a Global Freight Processing Executive, where you will play a key role in ensuring the efficient movement of goods across international borders. In this position, you will manage logistics operations, coordinate with global partners, and streamline the freight processing procedures.

Join us as a Global Freight Processing Executive, where you will play a crucial role in streamlining our international freight operations. This position requires an analytical mindset and the ability to coordinate effectively across multiple teams to ensure timely and efficient processing of freight shipments.

Join Aarnahr Solutions Pvt Ltd as a Global Freight Processing Executive and play a pivotal role in our logistics operations. You will be responsible for managing freight processes on a global scale, ensuring timely and efficient delivery of goods.We are looking for professionals with a solid background in freight management, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Join our dynamic team as a Global Freight Processing Executive, where you will play a pivotal role in managing and optimizing freight operations across international borders. This position offers an exciting opportunity to work with a diverse team and contribute to the efficiency of our logistics services.

Job OverviewAs a Senior Analyst at Altisource, you will play a crucial role in the processing of mortgage applications. You will be responsible for managing documentation, verifying information, calculating income and credit, handling disclosures, and ensuring all steps are completed promptly.Key Responsibilities:Supervise the mortgage application processing workflow, ensuring accuracy and compliance.Stay informed on federal and state regulations to guarantee all processing activities adhere to legal standards, including TRID and RESPA.Serve as the communication bridge between clients, lenders, and internal teams, addressing any issues that arise during the closing process.Perform meticulous quality assurance checks on closing documents for accuracy and completeness before transactions are finalized.Identify and implement strategies to enhance the efficiency of the mortgage closing process, reducing turnaround times.Additional Responsibilities:Review loan files to ensure adherence to underwriting guidelines and regulatory requirements.Collaborate effectively with loan officers, underwriters, and other stakeholders to resolve issues during the closing process.Maintain accurate transaction records, ensuring compliance with record-keeping regulations.Mentor junior staff, aiding in their professional growth within the mortgage closing and processing field.Keep up-to-date with industry trends and regulatory changes, applying this knowledge to daily operations.

Your Role and ResponsibilitiesConduct accent training sessions for employees engaged in client and customer interactions.Oversee training logistics, including venue arrangements, materials preparation, and sending out invitations to ensure smooth content delivery.Foster and maintain training relationships with supervisors and teams, defining training schedules and expectations clearly.Design comprehensive training plans that emphasize the practical application and understanding of content tailored for DDAM operational roles, utilizing industry best practices.Prepare and maintain accurate documentation while providing constructive feedback.Identify and communicate documentation needs or gaps to relevant business, service, provisioning, and process teams as necessary.Evaluate training effectiveness through metrics and feedback capture.

We are seeking a skilled Voice Administrator with extensive hands-on experience in the configuration and troubleshooting of Cisco Call Manager, Cisco Unity, voice gateways, CUBES, SBCs, and Presence. The ideal candidate will possess a solid understanding of ITIL processes and will be an expert in SIP, H323, and MGCP protocols.Key responsibilities include performing log and trace analysis, and analyzing packet captures as part of troubleshooting processes. Proficiency with both Windows and Linux platforms is required. Experience with Cisco/Tandberg and Polycom video conferencing platforms is also essential. Additionally, strong customer handling experience is necessary to ensure effective communication and support.

As a Process Manager at T-Systems, you will play a pivotal role in managing Configuration Items (CIs) within our standard Configuration Management Database (CMDB). Your responsibilities will include overseeing the accurate recording of CIs, maintaining data quality, and establishing process steps along with creating and updating work instructions. You will also facilitate data quality checks, identify areas for improvement, and manage ServiceNow (SNOW) ISP service requests by granting approvals and ensuring data correctness. Collaborating with various teams, you will provide consultations on Configuration Management Framework (CMF) and deliver training sessions as needed. Your participation in project audits and workshops will be essential, especially when new technologies are introduced within the Configuration Management System (CMS) infrastructure. Additionally, you will track Key Performance Indicators (KPIs), analyze trends, and devise strategies for performance enhancement. Internal KPI reporting, data exports, and validation during the transfer to ServiceNow will also fall under your purview.

Join our dynamic team at Aarna HR Solutions Pvt Ltd as a Voice Tech Support Engineer. In this role, you will provide exceptional technical support to our clients, assisting them with voice-related issues and ensuring their satisfaction. You will be the first point of contact for troubleshooting and resolving technical problems, while also contributing to our commitment to high-quality service.

Join Eurofins as an IT Infrastructure Process Engineer, where you will play a crucial role in optimizing our IT infrastructure processes. As part of our dynamic team, your expertise will contribute to enhancing operational efficiency and ensuring the reliability of our IT systems. You will collaborate with cross-functional teams to develop and implement best practices in IT process engineering, backed by your analytical skills and innovative mindset.

We are seeking an experienced Process Manager with a strong background in IT Problem Management. The ideal candidate will have a minimum of 3 years of hands-on experience specifically with ServiceNow, particularly within the Problem Management module. A solid understanding of ITIL 4 and Lean Six Sigma principles is preferred, but certification is not mandatory. You should possess strong analytical and problem-solving skills, an understanding of process design principles, and the ability to assess risk and impact across complex IT landscapes. Effective communication and interpersonal skills are essential, as you will be facilitating cross-functional discussions and documenting policies, processes, and procedures clearly and effectively. Experience in related processes such as INM, CHM, SACM, and RFF is advantageous. We are looking for someone who is motivated to innovate and excel in teamwork. Fluency in English is required, and knowledge of German is a plus.

Join our team as a Process Manager, where you will play a pivotal role in optimizing our IT Release and Deployment Management processes. We are looking for a professional with at least 3 years of relevant experience who possesses advanced knowledge of ITIL 4, particularly in areas such as Release Management, Deployment Management, and Change Enablement. You should have hands-on experience with server patching practices, tools, and schedules within enterprise environments. Familiarity with Lean Six Sigma methodologies is a plus, though certification is not mandatory.Your expertise in ServiceNow, specifically in modules related to Release Management and Change, will be invaluable. We seek a candidate with strong analytical and problem-solving skills, a solid understanding of process design principles, and the ability to assess risks and impacts across complex IT landscapes. Excellent communication and interpersonal skills are essential, as you will facilitate cross-functional discussions and document policies, processes, and procedures effectively.If you are motivated to innovate and thrive in a teamwork-oriented environment, we encourage you to apply. Proficiency in English is required, while knowledge of German would be advantageous.

We are seeking a dedicated and detail-oriented Research Associate specializing in International Voice Calling to join our dynamic team at m3usa. In this role, you will be responsible for conducting comprehensive research and analysis of voice communication trends across various international markets. Your insights will contribute significantly to our strategic initiatives and help us enhance our services.

Role Overview Weekday-1 is hiring a Voice Data Annotator fluent in Malayalam to support a leading client’s Voice AI projects. This is a remote position based in Bengaluru, Karnataka, India. What You Will Do Annotate and review Malayalam voice data to improve Voice AI system accuracy Work directly with real-world machine learning workflows Support the development of advanced voice recognition technologies What We Look For Fluency in Malayalam Strong attention to detail No prior experience required Why Join Fully remote work arrangement Gain practical experience in AI and data operations Opportunity to start a career in technology and machine learning

Join Aarna HR Solutions Pvt Ltd as a Process Engineer, where you will play a pivotal role in optimizing and enhancing our engineering processes. We're looking for a detail-oriented and innovative professional who is passionate about process improvement and efficiency.

Join Konovo as a Data Processing Specialist!Konovo is a leading global healthcare intelligence firm dedicated to revolutionizing research through innovative technology, enabling swift, reliable, and interconnected insights.We empower healthcare organizations with access to the world’s largest network of over 2 million healthcare professionals. With a talented workforce of over 200 employees spanning five countries—India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States—we collaborate with renowned names in the healthcare sector. Our esteemed clientele includes over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.As we shift from a service-based to a product-driven model, we are expanding our dynamic Bengaluru team. We are in search of a Data Processing Specialist who will play a crucial role in ensuring timely deliverables that meet client specifications. Your contributions will be vital in linking data to client outcomes, maintaining accuracy, speed, and consistency across all projects.