About the job
Join Trustpilot on an exciting journey to redefine trust in the digital world! As a thriving FTSE-250 company, we strive to be the universal symbol of trust, operating the world’s largest independent consumer review platform. While we’ve achieved significant milestones, there’s much more to accomplish together. Be part of our mission to cultivate trust globally!
At Trustpilot, we understand that trust is nurtured not only through outstanding products but also through innovative, intelligent systems that empower our teams to provide exceptional experiences at scale. As we evolve into the global symbol of trust, our Go-to-Market teams are vital in bridging businesses and consumers worldwide, and the technology that fuels these connections is more crucial than ever.
We are seeking a visionary Vice President of Go-to-Market Technology who can think strategically, operate at scale, and design systems that empower our Commercial, Customer, and Trust teams to excel. This is your chance to shape the foundation of our global GTM ecosystem, from Salesforce architecture to localization and automation, ensuring our technology enhances productivity, efficiency, and delivers measurable business impact.
This role transcends mere system maintenance; it’s about modernizing our GTM infrastructure, tackling technical debt, unlocking smarter workflows, and developing new capabilities that will support our ambitious growth trajectory. If you are passionate about translating business strategy into scalable technology solutions, leading high-performing teams, and simplifying complexity into clarity, we want to hear from you!
Reporting directly to the Chief Technology Officer, you will be the strategic custodian of all Go-to-Market Technology at Trustpilot. Collaborating closely with the Chief Revenue Officer, Chief Trust Officer, and Chief Customer Officer, you will partner across functions to ensure our GTM systems are robust, innovative, and future-ready.
Key Responsibilities:
- Lead the global Go-to-Market Technology strategy for Trustpilot: Design and implement a clear one-year plan and three-year strategic vision aligning GTM technology with our broader business objectives. Ensure that technology serves as a strategic driver of commercial success, not just a support function.
- Oversee the performance, stability, and scalability of our GTM systems: Take responsibility for the security, reliability, expenditure, and resilience of the platforms that empower hundreds of Trustpilot team members and support tens of thousands of businesses globally.
- Transform and advance our GTM architecture: Manage the technical architecture across our GTM ecosystem—primarily focusing on Salesforce Sales, Service, and Marketing Clouds—ensuring alignment with our holistic technology strategy. Address technical debt while fostering innovation.

