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Vice President of Aftersales

Scout MotorsCharlotte, NC United States
On-site Full-time $245K/yr - $297.5K/yr

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Experience Level

Senior Level Manager

Qualifications

The Vice President of Aftersales will oversee the service strategy for Scout Motors, leading expert teams and implementing robust systems and sustainable processes across the technical, commercial, and operational aspects of aftersales. This executive will drive OEM-level program management, establishing the foundational capabilities necessary for delivering exceptional service to Scout vehicle owners. Responsibilities include creating innovative strategies to enhance customer satisfaction and loyalty, ensuring market coverage, driving business growth, and maintaining regulatory compliance, all while achieving profitable financial performance. Furthermore, this role requires alignment and integrated planning with key enterprise departments, including Sales, Quality, Production, Engineering, Purchasing, and Digital Products.

About the job

At Scout Motors, we proudly carry forward the legacy of one of America's most iconic vehicles, dating back to 1960. Our mission is to redefine the future of rugged SUVs and trucks.

Scout represents more than just a brand; it embodies a culture of exploration, stewardship, and dedication.

We honor our past while paving the way for the future by revitalizing this legendary American brand through electrification, digitization, and American ingenuity. We are committed to our communities, building a company that prioritizes its people and customers. Our vehicles are designed for both adventure and daily commutes, with options like an all-electric powertrain and the Harvester™ range extender, which features a built-in gas generator for an impressive 500 miles of combined range.

At Scout Motors, we empower our diverse and innovative teams to drive change. Our ideal candidates are visionaries and leaders who embrace collaboration and strive for excellence. If you are passionate and ready to contribute to our dynamic team, we invite you to join us in shaping the future of transportation.

Ready to make history? Apply now!

About Scout Motors

Scout Motors is revitalizing an iconic American brand, emphasizing innovation, sustainability, and respect for both the past and future. Our commitment to quality and community shapes our culture and drives our mission to deliver exceptional vehicles that meet the evolving needs of our customers.

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