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Veterinary Financial Service Representative

On-site Full-time $22K/yr - $25K/yr

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Experience Level

Experience

Qualifications

Qualifications: Proven experience in financial coordination, medical billing, or veterinary billing is preferred Outstanding organizational skills and keen attention to detail Strong interpersonal and communication skills with a client-first mindset Proficiency in financial management systems and practice management software

About the job

Are you a compassionate and dedicated professional eager to enhance the field of veterinary medicine? Veterinary Emergency & Referral Group (VERG - Brooklyn) is searching for a meticulous and client-oriented Veterinary Financial Service Representative to join our expanding team and manage the financial aspects of our client's accounts effectively.

About Us

VERG - Brooklyn stands at the forefront of 24/7 advanced emergency and specialty veterinary care, passionately committed to delivering state-of-the-art medical services in a collaborative and diverse environment. Our team of skilled professionals works alongside board-certified specialists, ensuring that pets receive the utmost care and respect.

Your Role

As a Veterinary Financial Service Representative, you will oversee all financial operations related to client accounts. This role demands exceptional communication skills to clarify financial matters and deliver outstanding client service, thereby facilitating a seamless billing process.

Your attention to detail will ensure that our clients feel informed and supported throughout their experience with us.

Key Responsibilities:

  • Review invoices for services rendered
  • Process payments and refunds
  • Maintain accurate financial records in compliance with company and legal standards
  • Coordinate with pet insurance companies for claims submissions and reimbursement tracking
  • Prepare financial reports
  • Assist clients in understanding payment options, including third-party financing such as CareCredit
  • Collaborate with the veterinary team to ensure effective communication regarding client accounts
  • Provide exceptional customer service by addressing billing inquiries with professionalism and empathy

About Veterinary Emergency & Referral Group

At VERG - Brooklyn, we pride ourselves on being leaders in emergency and specialty veterinary care. Our team is dedicated to innovation and excellence, fostering a collaborative atmosphere where each member's expertise is valued. Join us in making a difference in the lives of pets and their families.

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