Travel Operations Trainer

Travel ManagerJoin our dynamic team in Belgravia, London, as a Travel Manager, where your expertise will help shape the travel experiences of ultra-high-performance individuals.On Target First-Year Earnings: $150,000 ($100k base + $50k uncapped bonus based on commission from member spending and a multiplier from your contributions to Aurora's growth).Enjoy meaningful early equity opportunities and a flexible in-office work environment with the possibility of remote work days.We offer working visa sponsorship for eligible USA and EU citizens.About Aurora:Aurora is a leading travel and lifestyle management platform designed for the world's top founders, athletes, and family offices. We are supported by the most successful founder in the sector.Our innovative mobile application empowers high-performance individuals and their teams to optimize their relationships, exploration, and well-being through five lifestyle categories: travel, dining, experiences, luxury goods, and longevity.To date, we have:Raised $5M from Tier-1 investors and operators, including notable figures from Cleo, Quadpay, Supercell, Deliveroo, VistaJet, and tier-1 athletes like Kevin Love and Kyle Kuzma.Achieved industry-leading engagement rates with our paying members, resulting in a substantial waitlist.Created a proactive, seamless, and conversational product that our members frequently describe as “magic.”As we continue to expand our travel team, we invite you to take part in this exciting journey.Your Role:Are you tired of outdated systems and bureaucratic slowdowns? Do you aspire to expand your knowledge, network, and ambition while contributing to a groundbreaking global product? If you’re eager for hands-on experience with cutting-edge products and AI while having a stake in a multi-billion-dollar opportunity, this is the place for you!Our core team of 20 is looking for a full-time Travel Manager to join Aurora's Member Experience Team. In this pivotal role, you will collaborate directly with our founding travel team and our proprietary AI operating system, Astra, to enhance Aurora's global member experience, with a focus on delivering exceptional, personalized travel services.Your Responsibilities:Ensure high-touch travel execution for our global, high-performance membership base.Manage functions across travel, lifestyle, product, and operations, steadily building valuable career capital in the travel industry.Develop and nurture partnerships with top-tier industry operators and insider contacts.Participate in at least two high-budget FAM trips to deepen your on-the-ground knowledge and expand Aurora's global network.This position reports directly to Aurora's Co-Founder & COO and offers clear opportunities for rapid advancement into leadership roles across Travel, Member Experience, and Business Operations.

Transform Extraordinary Travel Experiences: Become Our Private Travel ManagerAre you driven by a passion for creating exceptional travel experiences and fostering enduring relationships with affluent individuals? Do you excel in a luxurious and exclusive atmosphere?As a pivotal member of our innovative team, you will inspire our members' love for travel by curating unmatched experiences at the finest properties and locations, along with exclusive access to premier dining and sought-after entertainment venues worldwide. Private Travel Managers will cultivate deep connections with their members, becoming experts in their individual preferences. This role transcends simple holiday bookings—it's about providing personal recommendations for transformative experiences and crafting unforgettable journeys that create lasting memories.We seek an adaptable individual who confidently embraces change—someone who can navigate a dynamic environment without sacrificing service excellence. You will possess the ambition to help elevate our Private Travel division, contributing your enthusiasm and ideas to its long-term success.If you're prepared to make a significant impact and excel in the luxury travel sector, we invite you to apply for the role of Private Travel Manager, where you will design tailor-made itineraries, manage high-profile client relationships, and orchestrate memorable experiences.Core Responsibilities:Design Exclusive Itineraries: Craft personalized travel plans for high-net-worth clients, reflecting their distinct tastes and needs.Client Relationship Management: Develop and sustain strong connections with key private members and family offices, ensuring exceptional satisfaction levels.Client Acquisition and Networking: Attract new members through the promotion of luxury travel services, leveraging existing networks, and expanding the client base via regular networking.Event Development and Hosting: Organize, attend, and host events to showcase offerings, engage with members, and elevate the visibility of the services provided.Experience Curation and Internal Collaboration: Partner with product and content teams to create unique experiences, collaborate with concierge services, destination specialists, and operational teams to ensure seamless execution of travel plans, and handle sensitive client information with the utmost confidentiality and discretion.

Join a prestigious Luxury Travel Company as a Product Manager in the Africa Department. We are seeking an adventurous and knowledgeable individual with extensive travel experience in Africa to lead the commercial and operational success of our Africa Programme.Key Responsibilities:Drive the commercial and operational success of the Africa Programme.Identify growth opportunities through client research, market analysis, and sales/cost projections.Ensure product quality meets our high standards.Conduct visits to key destinations and suppliers to maintain product excellence.Define destinations, itineraries, and content for our annual brochure and website.Negotiate and secure rates and services from suppliers.Cost the programme, select images, and compose engaging product descriptions.Request, confirm, and load air and ground allocations in the reservations system.Monitor and enhance the commercial performance of the product, ensuring competitive pricing.Train Sales Consultants and collaborate with the Senior Sales Manager to plan educational visits for product mastery.Ensure accurate and up-to-date system product information.Keep abreast of Foreign Office advice and act accordingly.Assist the Customer Services department with feedback from tours.Provide insightful product feedback to the Head of Product and other management staff.Collaborate with the Marketing department to promote the product effectively.Handle the emergency mobile phone on a rotational basis.Report directly to the Head of Product.

Location: LondonEmployment Type: Full-timeWorkplace Type: In-office 4 days a weekAre you an innovative and results-driven Product Manager who is passionate about creating exceptional travel products? Do you thrive in a fast-paced environment and have a knack for experimentation? If you are eager to explore new ways of enhancing user experiences and delivering value, we want to hear from you!As a Product Manager in our travel segment, you will collaborate with cross-functional teams to drive product strategy, define roadmaps, and ensure successful product launches. Your curiosity and enthusiasm for continuous improvement will be key in identifying opportunities and implementing solutions.

About UsPerk, previously known as TravelPerk, is a pioneering platform specializing in travel and expenditure management. Our mission is to eliminate tedious manual tasks that distract from core business activities. Our innovative tools automate various processes, from travel bookings to expense management and invoice handling. By reducing the burden of shadow work, which can result in significant productivity losses and diminish employee morale, we're committed to enhancing overall workplace efficiency.Trusted by over 10,000 companies globally, including industry leaders such as Wise, On Running, Breitling, and Fabletics, we are addressing the staggering issue of lost productivity—averaging 7 hours per employee weekly, a challenge that costs businesses around $1.7 trillion.Founded in 2015, Perk has expanded into a global presence with over 1,800 employees across 12 international offices, with key headquarters in London and Boston. Our culture is centered around innovation, control, and simplicity, transforming the way businesses operate and enhancing employee well-being.Driven by our core values of ownership, delivering exceptional experiences, and teamwork, we embrace curiosity and purpose, emphasizing a growth mindset. Our diverse talent pool draws from the travel and SaaS sectors across more than 70 countries. If you are passionate about making a tangible impact and enhancing the work experience for millions, we would love to have you on our team.To learn more, visit www.perk.com.

About UsAt Perk (formerly known as TravelPerk), we have created an innovative platform for travel and spend management, designed to eliminate the tedious manual tasks that hinder productivity. Our tools seamlessly automate a wide range of processes, from travel bookings to expense management and invoice handling. By addressing the inefficiencies associated with shadow work, we empower organizations to reclaim valuable time, enhance morale, and foster innovation.Trusted by over 10,000 companies globally, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are tackling the staggering issue of 7 hours of lost productivity per employee each week, which translates to a $1.7 trillion problem.Founded in 2015, Perk has rapidly expanded into a global entity with more than 1,800 talented professionals across 12 offices, with headquarters in London and Boston. Our mission is to blend innovation with simplicity and control, transforming how businesses operate and enhancing employee satisfaction.We are guided by values such as ownership, delivering a 7-star experience, and teamwork. At Perk, we prioritize curiosity, purpose, and a growth mindset over mere knowledge, unlocking the true potential of our people. Our talent team comprises top experts from the travel and SaaS sectors, representing over 70 countries. If you are passionate about making a meaningful impact and reshaping the work experience for millions, we invite you to join us.To discover more, visit www.perk.com.As a Senior Technical Program Manager, you will be responsible for ensuring the long-term viability and advancement of our Travel and Spend programs. Your success will be measured not just by the completion of tasks, but by how effectively technology, security, and finance are integrated to facilitate seamless movement of money and people across the globe.

Join a prestigious luxury travel company as a Luxury Travel Consultant, where your expertise in crafting personalized and bespoke travel itineraries will delight our elite clientele.Key Responsibilities:Promptly follow up on inbound leads while proactively building and managing your own sales pipeline to meet and exceed targets.Engage with clients to identify their unique travel preferences, fostering strong relationships based on trust.Convert inquiries into successful bookings by designing tailored travel packages that align with clients’ specific needs.Continuously enhance the quality of service offered to clients, demonstrating a commitment to exceeding expectations.Establish and maintain strong relationships with clients through dedicated account management.Design bespoke travel itineraries and provide competitive pricing quotes.Maximize profitability through effective negotiation of rates.Consistently achieve and surpass sales targets based on KPIs.Ensure meticulous attention to detail by taking ownership of bookings to guarantee 100% accuracy.Exhibit flexibility and willingness to assist other departments with customer inquiries.Manage your sales pipeline and bookings using our CRM and reservations system.

Do you thrive in the vibrant atmosphere of an airport? Are you drawn to a fast-paced environment where every day brings new experiences? If you enjoy connecting with people from diverse backgrounds, then a career in travel retail may be your perfect match...This position is for a newly opened Discover store located in the departure lounge at London Heathrow Airport. We are on the lookout for passionate, dynamic individuals to join our team, who are dedicated to delivering excellence and embodying the spirit of London.The Role:Outstanding customer service is at the core of our business. We aim for every customer who walks into our store to be welcomed by a friendly team of Sales Advisors ready to provide expert assistance. As a Sales Advisor, you will engage in all aspects of our bustling store, ensuring top-notch customer service both on the sales floor and at the checkout.While previous customer service experience is preferred, it is not mandatory as comprehensive training will be provided. A five-year work history and personal reference, along with a Criminal Reference Check, will be necessary for this role as the store operates airside in the departures lounge. This will be discussed in detail during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer FocusGreet customers with a warm smileAssist customers in selecting productsPromote additional salesEnsure every customer receives exceptional serviceHandle customer transactions efficientlyStock ManagementMaintain stock levels in the storeAssist with receiving goodsParticipate in inventory checksManage merchandising and pricingHousekeeping & Health & SafetyKeep the store organized and presentable at all timesEnsure safe usage of cleaning productsMaintain a tidy store and stockroom in compliance with health and safety regulationsReport any potential hazards to managementSecurityEnsure the security of stock on the sales floor and compliance with till inventoryBe responsible for shop floor security during shiftsMaintain awareness of security risks in and around the store

Transforming Travel, One Experience at a TimeThe ideal candidate will thrive in a UK business hours environment while demonstrating flexibility in shift patterns.Travel is a vital component of our lives, whether it’s reuniting with loved ones, embarking on thrilling adventures, or attending pivotal business meetings. However, countless travelers encounter frustrations in reaching their destinations. In fact, over 4 billion airline passengers today depend on outdated technology that fails to meet the demands of the modern, connected traveler.At Duffel, we're on a mission to revolutionize the travel industry. Our goal is to simplify travel systems and develop innovative tools that make the process seamless and enjoyable for everyone.As a proud member of Y Combinator's S18 cohort, we are supported by leading investors including Benchmark, Blossom, Index Ventures, and Kima Ventures—an incredible network that has contributed to the growth of some of the world’s most successful companies.We Value Diverse PerspectivesWe recognize that individuals approach job postings in unique ways. Some may feel they need to meet every requirement to apply, while others may see a 60% match as sufficient. If you believe you possess the necessary skills, even if you don’t meet every single criterion, we encourage you to reach out. We would love to connect, learn about your background, and explore potential fit.About Our Travel Operations TeamThe Travel Ops team is dedicated to addressing a wide range of booking inquiries, whether they involve voluntary changes requested by travelers or involuntary modifications initiated by airlines. Our focus is on providing exceptional customer service to ensure every traveler has a positive experience.This position transcends typical customer support roles.We are seeking individuals with experience in roles such as Travel Advisor, Travel Agent, Travel Consultant, Travel Sales Consultant, Ticketing Agent, or Travel Counsellor.

Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will play a vital role in ensuring every customer enjoys a welcoming atmosphere, expert assistance, and a first-rate shopping experience both on the sales floor and at the till point.While prior customer service experience is advantageous, it is not a prerequisite. We provide comprehensive training to equip you with the skills needed for success. Due to the nature of this role, a five-year work and personal reference, along with a Criminal Reference Check, will be required, as you will be working airside. Further details will be provided during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer EngagementWarmly greet customers with a friendly demeanor.Assist customers in making informed product selections.Promote additional sales through effective link selling.Deliver consistent, high-quality customer service at all times.Manage end-to-end customer service including till operations.Inventory ManagementEnsure the store is well-stocked and replenished.Handle goods receiving duties efficiently.Conduct stocktaking and maintain inventory compliance.Oversee merchandising and pricing strategies.Store Maintenance & SafetyMaintain a clean and inviting store appearance at all times.Ensure safe usage of cleaning materials and practices.Keep stock rooms tidy and in accordance with health & safety regulations.Report any safety hazards to management promptly.Security MeasuresSafeguard store inventory and ensure till compliance.Maintain shop floor security during your shift.Stay vigilant of potential security risks in collaboration with the airport community.Ideal Candidate Profile:Excellent communication skills, both verbal and written.Adaptable to a fast-paced, changing environment.Ability to work effectively both in teams and independently.Capable of thriving under pressure.Strong interpersonal skills and a professional demeanor.Reliable and punctual with attendance.Self-motivated and proactive.About Lagardère Travel Retail:Lagardère Travel Retail is a trailblazer in the travel retail sector, proudly operating over 4,600 stores across 35 countries since 2004. Our commitment to delivering exceptional experiences for travelers is unmatched, and we invite you to be part of this exciting journey.

Join our dynamic team as a Part-time Virtual Travel Assistant and play a crucial role in enhancing our market presence by managing and optimizing reviews across various Online Travel Agencies (OTAs).Key Responsibilities:1. Travel Booking & Management:Efficiently book accommodations through platforms such as Airbnb, Booking.com, Expedia, and others.Ensure that all reservations align with clients' preferences, budgets, and travel schedules.Handle modifications and cancellations of bookings as necessary.2. Team Expansion & Recruitment:Scout potential candidates to assist with travel bookings.Promote opportunities for individuals to work as travel assistants on a commission basis.Onboard and train new team members on effective trip booking strategies using OTAs.Monitor and manage team performance to ensure successful transactions and high client satisfaction.Compensation:Earn commissions for each successful booking.Receive additional commissions for every new team member you recruit who completes bookings.This position is perfect for enthusiastic individuals passionate about travel, networking, and enjoying flexible remote work opportunities. If you thrive in a fast-paced environment and love assisting others, we encourage you to apply today!

Are you passionate about the vibrant atmosphere of the airport? Thrive in a fast-paced environment where every day brings new experiences? Do you enjoy engaging with people from diverse backgrounds? If so, a career in travel retail is the perfect fit for you!This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team—those who share a love for excellence and all things Lego!At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.Key Responsibilities:Customer EngagementWarmly greeting customers with a friendly smileAssisting customers in selecting productsPromoting additional sales opportunitiesEnsuring every customer receives excellent service consistentlyManaging customer service from start to finish, including till operationsInventory ManagementMaintaining a fully stocked storePerforming goods receiving dutiesConducting stocktaking and ensuring inventory complianceEngaging in merchandising and pricing activitiesStore Maintenance and SafetyKeeping the store well-presented at all timesEnsuring the safe use of cleaning materialsMaintaining tidiness in the store and stock rooms in accordance with Health & Safety regulationsReporting potential hazards on the shop floor or in the stock room to managementSecurity AwarenessEnsuring the security of stock on the shop floor and compliance with till inventoryBeing responsible for shop floor security during your shiftBeing aware of potential security risks within the airport environmentCandidate Profile:Excellent communication skills (both verbal and written)Adaptability to a dynamic environmentAble to work collaboratively as well as independentlyCapability to perform well under pressureStrong interpersonal skillsAbility to deliver a professional standard of serviceReliability in attendance and punctualitySelf-motivated and proactive

Perk (formerly TravelPerk) develops a platform that helps businesses manage travel and expenses more efficiently. The product automates booking, expense tracking, and invoice processing, aiming to reduce manual work so teams can focus on what matters most. More than 10,000 companies around the world, including Wise, On Running, Breitling, and Fabletics, use Perk to boost productivity. The platform tackles a common issue: employees often lose up to 7 hours each week to inefficient workflows, which adds up to a significant cost for businesses globally. Since its founding in 2015, Perk has expanded to over 1,800 employees in 12 offices, with headquarters in London and Boston. The company values innovation, simplicity, and giving teams more control over their workday. Culture and values Ownership, quality, and collaboration shape daily work at Perk. The team brings together people from more than 70 countries, with backgrounds in travel and SaaS. Curiosity, purpose, and a drive to learn are encouraged throughout the organization. Those interested in improving workplace experiences for millions will find opportunities to make an impact at Perk. More information is available at www.perk.com.

Join the elite world of luxury travel as a Premium Travel Consultant at Ten Lifestyle Group, a renowned international lifestyle management firm dedicated to crafting unique and bespoke travel experiences for our distinguished clientele.In this role, you will leverage your extensive travel industry knowledge and passion for luxury to create exceptional journeys that align with the preferences and desires of our premium clients. You will become their trusted advisor, ensuring every trip is extraordinary and memorable.

Join our dynamic team at theflex as a detail-oriented and proactive Virtual Travel Assistant & Affiliate Recruiter. In this role, you will oversee reviews across various Online Travel Agencies (OTAs) and enhance our market visibility.Key Responsibilities:1. Travel Booking & Management:Coordinate and book accommodations, flights, and other travel services on platforms such as Airbnb, Booking.com, and Expedia.Ensure all bookings meet client preferences, budget constraints, and timelines.Manage reservations, modifications, and any necessary cancellations.2. Team Expansion & Recruitment:Identify and recruit potential team members to assist with travel bookings.Promote the opportunity to work as a travel assistant with a commission-based structure.Onboard and mentor new recruits on effectively utilizing OTAs for trip bookings.Monitor performance metrics to ensure efficient transactions and high client satisfaction.Compensation:Earn commission for each successful booking.Receive additional commission for every new team member recruited who completes bookings.This position is perfect for individuals passionate about travel, networking, and enjoying the flexibility of remote work. If you thrive in a fast-paced environment and love helping others, we encourage you to apply!

Are you passionate about transforming the travel experience? Join Duffel as a Travel Support Consultant and help us revolutionize the way people travel.In this role, you will work UK business hours, with a degree of flexibility in your shift patterns. Your mission will be to assist travelers with their booking queries, ensuring exceptional service whether it’s through voluntary changes requested by passengers or involuntary changes from airlines.Travel opens up a world of possibilities, from visiting loved ones to embarking on new adventures or attending important business meetings. At Duffel, we recognize the challenges travelers face and are committed to making travel seamless and enjoyable.Having been part of the Y Combinator S18 cohort and supported by notable investors like Benchmark and Index Ventures, Duffel is at the forefront of transforming travel infrastructure. Join us on our mission to simplify travel systems and create tools that will make future travel effortless.About the Travel Operations TeamOur Travel Ops team is dedicated to managing all booking-related inquiries, ensuring that every traveler receives the highest level of customer service. This position goes beyond traditional customer support, allowing you to make a real impact on the travel experience.

destinationknot is a licensed travel agency based in London, United Kingdom. The company focuses on planning holidays, cruises, and group travel experiences. Team members receive training, access to modern tools, and ongoing support to help them grow in the travel industry. This Remote Online Travel Advisor position is fully remote and open to candidates based anywhere in the United Kingdom. The role centers on helping clients plan memorable trips, researching destinations, and arranging travel packages. It is a good fit for those who enjoy travel and value attentive customer service, all while working from home. Main responsibilities Arrange and book travel for clients, including flights, accommodations, cruises, and holiday packages. Respond to client questions and requests with prompt, clear communication. Research destinations and recommend travel options that match each client’s preferences and budget. Manage several client requests at once, maintaining accuracy and attention to detail. Stay informed about travel promotions, industry trends, and supplier offerings.

Join our dynamic team at theflex as a dedicated and detail-oriented Part-Time Virtual Travel Assistant & Affiliate Recruiter. In this role, you will be instrumental in enhancing our market presence by managing reviews across various Online Travel Agencies (OTAs).Key Responsibilities:1. Travel Booking & Management:Coordinate and book accommodations, flights, and other travel-related services through platforms such as Airbnb, Booking.com, and Expedia.Ensure all travel arrangements meet client preferences, budget constraints, and schedules.Handle reservations, modifications, and cancellations as necessary.2. Team Expansion & Recruitment:Identify and recruit individuals who can assist with travel bookings.Promote opportunities to work as a travel assistant under a commission-based structure.Onboard new team members, providing training on effectively using OTAs for bookings.Monitor and manage team performance to ensure successful bookings and high client satisfaction.Compensation:Earn commission for each successful booking.Receive additional commission for every new team member recruited who completes bookings.This position is perfect for individuals who possess a passion for travel, enjoy networking, and appreciate the flexibility of remote work. If you thrive in a fast-paced environment and love assisting others, we encourage you to apply!

Join Nium as a Director of Business Development - Travel At Nium, we are revolutionizing the landscape of global payments. Established with a vision to create the payments infrastructure of the future, our innovative platform empowers banks, fintech companies, and global enterprises to execute real-time cross-border transactions seamlessly. With co-headquarters in San Francisco and Singapore and a presence in 14 markets worldwide, we are at the forefront of a transformative phase in our journey. In July 2025, we achieved our highest monthly performance in a decade, witnessing record revenue, transaction volumes, and EBITDA profitability. Today, we facilitate nearly $50 billion in payments annually, predominantly serving enterprise clients, while consistently fortifying our robust financial standing. Our extensive payout network encompasses over 190 countries and supports transactions in 100 currencies across 100 real-time corridors. We offer effortless transfers to accounts, wallets, and cards, enable local collections in 35 markets, and operate a card issuance service across 34 countries. Our commitment to regulatory compliance is underscored by licenses in more than 40 markets, simplifying the onboarding, integration, and scaling processes for our partners. This commitment to scale and innovation has earned us accolades including recognition as one of CNBC’s World’s Top Fintech Companies 2025, Best Cross-Border Payments Solution at the PayTech Awards, and a spot in FXC Intelligence’s Top 100 Cross-Border Payments Companies list. Having raised $50 million in Series E funding in 2024 at a valuation of $1.4 billion, we are poised for accelerated network expansion, product innovation, and talent acquisition. As the B2B payments market is projected to reach $175 trillion by 2030, Nium presents an extraordinary opportunity for ambitious professionals to redefine the future of global money movement, merging the scale of an established leader with the dynamism of a high-growth enterprise. About the RoleAs the Director of Business Development for Travel, your primary focus will be on acquiring new B2B travel clients throughout Europe and driving incremental revenue growth for Nium. You will leverage your expertise to engage with potential clients, thoroughly assess their business operations and performance, and collaborate with management and cross-functional teams to implement best practices and deliver high-quality sales results.