Technology Partner Manager, At Scale - Hospitality

Intercom is a pioneering AI Customer Service company dedicated to empowering businesses in delivering exceptional customer experiences.Our flagship AI agent, Fin, stands as the most advanced customer service AI agent available, enabling businesses to provide round-the-clock, flawless customer service and fundamentally enhance their customer experiences. Fin seamlessly integrates with our Helpdesk to form the complete Intercom Customer Service Suite, offering AI-enhanced support for intricate and high-touch queries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 businesses globally, Intercom is redefining the standards for customer service. Guided by our core values, we constantly push boundaries, work with urgency and focus, and consistently deliver unparalleled value to our customers.What’s the Opportunity?Intercom is rapidly expanding its Partner Ecosystem, and the success of this growth hinges on our ability to efficiently and consistently train hundreds of partners. We are seeking a highly motivated Scaled Partner Enablement Program Manager to lead the comprehensive enablement content strategy, creation, and distribution for our entire partner network through digital channels. This role is crucial in ensuring partner readiness and growth, granting every partner, irrespective of tier or location, access to world-class learning resources across Sales, Technical, and Services competencies.What Will I Be Doing?Designing, developing, and maintaining high-quality enablement content and learning paths across the three core partner competency areas: Sales Enablement, Technical Enablement, and Services Enablement.Managing the Partner Learning Management System (LMS) and Partner Enablement Hub as primary delivery mechanisms, ensuring content remains current, intuitive, and engaging.Establishing and managing a scaled content calendar, collaborating with subject matter experts (SMEs) across Partner Management, Product Marketing, and GTM teams to translate complex information into digestible training modules.Owning and optimizing partner engagement metrics, including the number of partners completing modules, completion rates, and click-through rates (CTRs) on key assets to effectively demonstrate the impact of our scaled initiatives.Continuously auditing, updating, and retiring outdated content to uphold a high standard of content quality and partner experience.Reporting to the Senior Director of Enablement, providing regular updates on the performance of scaled programs and engagement analytics.What Skills Do I Need?5+ years of progressive experience in Enablement, Training, or a related field, with a strong focus on partner ecosystem development.Demonstrated ability to create engaging and effective training content.Experience with Learning Management Systems and digital content delivery.Strong analytical skills to assess partner engagement metrics and improve training initiatives.Excellent communication and collaboration skills, with experience working cross-functionally.

Join Notion Labs Inc. as a Scaled Partner Manager, where you will play a pivotal role in enhancing our relationships with consultants and agencies. In this dynamic position, you will leverage your expertise to drive scalable partner strategies, ensuring mutual growth and success.

About Our TeamAt OpenAI, we are dedicated to the development of safe artificial general intelligence (AGI) that serves the interests of humanity. This ambitious goal unites the world's leading scientists, engineers, and business professionals in a collaborative effort to achieve it.Our Go-To-Market (GTM) organization plays a crucial role in helping customers understand and implement our cutting-edge AI products. The diverse team comprises experts in Sales, Solutions, Support, Marketing, and Partnerships, all working in unison to deliver impactful AI solutions globally.Within GTM, the Partnerships team is responsible for cultivating a strategic global partner ecosystem aimed at enhancing customer success, fostering responsible AI adoption, and driving business growth. Our partnerships encompass technology partners, systems integrators, and strategic collaborators, all extending the reach and influence of OpenAI’s platform.Role OverviewWe are looking for a dynamic Director of Partner Enablement to spearhead initiatives that empower our partner ecosystem to effectively leverage OpenAI’s technology. This role will be integral to the GTM Partnerships Enablement team, focusing specifically on our pivotal AWS Cloud partnership as the primary enablement lead for this essential collaboration.Your responsibilities will include formulating partner enablement strategies, developing impactful programs, and executing operations that ensure our partners—especially within the AWS ecosystem—are equipped with the necessary knowledge, tools, and resources to drive adoption and facilitate successful implementations. As a leader, you will manage and nurture a team dedicated to creating scalable enablement programs that support our rapidly growing partner network.You will work closely with Partnerships leadership, Partner Directors, Partner Technical Success, and cross-functional GTM teams, along with key stakeholders at AWS, to design and implement enablement initiatives that enhance partner readiness, bolster field alignment, and accelerate joint customer successes.This position will help define OpenAI’s global partner enablement approach and will be instrumental in shaping the systems, processes, and content that drive our partner ecosystem, with a specific emphasis on maximizing impact through our AWS Cloud partnership.This opportunity is based in San Francisco, and we provide relocation assistance to new employees.

Anaplan is searching for a Senior Manager, Go-To-Market Enablement to join our team in the San Francisco Bay Area. This hybrid role reports to the Director of Global Enablement and centers on driving predictable growth for the business by focusing on three key areas: securing larger deals, improving win rates, and accelerating deal cycles. Anaplan’s platform supports over 2,400 global enterprises, including brands like Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer. Our teams share a strong commitment to customer success and value a culture that encourages leadership at every level, celebrates achievements, and welcomes diverse perspectives. Role overview This position prioritizes customer needs and values proactive problem-solving. The Senior Manager, Go-To-Market Enablement will work closely with colleagues across teams to support our mission of empowering clients through scenario planning and analytics. Creativity and strategic thinking are essential, especially when addressing technical, architectural, or process challenges. What you will do Support initiatives that help secure larger deals and improve win rates Collaborate with teams to accelerate the progression of deals Apply creative and strategic approaches to overcome obstacles in the go-to-market process Champion a customer-first mindset in all enablement activities Requirements Experience in go-to-market enablement or a related field Strong problem-solving skills across technical, architectural, or process domains Ability to work effectively in a hybrid San Francisco Bay Area setting Comfort collaborating with diverse teams and stakeholders Anaplan values each team member’s unique contributions. This role offers the chance to grow within a company that recognizes and rewards individual and collective achievements.

Intercom is a pioneering AI Customer Service company dedicated to enhancing business interactions by delivering exceptional customer experiences.Our cutting-edge AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide seamless and outstanding customer support. When integrated with our Helpdesk, Fin transforms into a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex inquiries requiring human intervention.Since our inception in 2011, Intercom has earned the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. We are driven by our core values, consistently pushing boundaries, operating with speed and passion, and providing exceptional value to our customers.What’s the opportunity?The Global Sales Organization at Intercom is rapidly evolving, and our GTM Enablement team is growing to meet this demand. Our mission is to empower the GTM teams by providing systems, processes, and strategic insights that maximize productivity and operational excellence.As a Senior GTM Enablement Manager, Operations, you will serve as a vital link between the sales team and cross-functional GTM partners (such as Revenue Operations, Monetization, Legal, and Systems) who shape the policies, tools, and procedures that influence sales performance. Your responsibility will include ensuring that these inputs translate into flawless execution in the field. You will manage the GTM Enablement technology stack, spearhead impactful strategic projects, and implement processes that enable our sales organization to scale efficiently. This role is perfect for a proactive problem-solver adept at transforming complex, cross-functional initiatives into simple, scalable solutions for the sales team.What will I be doing?Reporting to the Senior Director of Global Sales Enablement, you will oversee and drive Intercom’s GTM operational enablement activities and programs globally. Your primary responsibilities will include:GTM Tech Stack Advisory: Optimizing the GTM tech stack to enhance adoption and ensure that sales representatives gain maximum value from these tools.Strategic Project Leadership: Leading and contributing to high-impact, cross-functional strategic projects that boost GTM productivity, streamline processes, and foster meaningful behavioral changes.Cross-Functional Partnership: Acting as the primary enablement liaison for key cross-functional partners, translating strategic insights into actionable outcomes for the sales organization.

Role Overview Checkr is hiring a Senior Revenue Enablement Manager based in Denver, CO or San Francisco, CA. This role focuses on building and delivering training and development programs that help sales teams reach their goals. The position works closely with colleagues across departments to create enablement strategies that support sales performance and growth.

OpenAI is seeking a Senior Manager, Revenue Enablement to join the team in San Francisco. This leadership role focuses on building and executing initiatives that help sales teams achieve their targets and support the company’s revenue goals. The position centers on developing programs, resources, and tools to improve sales productivity and operational efficiency. Key responsibilities Lead projects designed to strengthen sales enablement and contribute to revenue growth Partner with teams across OpenAI to design and implement training programs Create resources and tools that enhance sales performance and streamline processes Work with stakeholders to identify enablement needs and measure the effectiveness of initiatives Location This position is based in San Francisco.

Role Overview Anthropic is hiring a Partner Enablement Lead to work closely with system integrators. This position centers on strengthening our partnership programs by providing training, resources, and ongoing support. The goal: help partners succeed with Anthropic’s technology and solutions. What You Will Do Develop and deliver training programs tailored for system integrators Equip partners with resources that help them use Anthropic’s products effectively Offer support to partners as they implement and grow with our solutions Build and maintain strong relationships with partner organizations Locations London, UK San Francisco, CA New York City, NY

Join Our TeamOtter.ai is on the lookout for a dynamic Senior Manager of Sales Enablement who will be pivotal in propelling the growth of our Enterprise platform. This role is a unique blend of strategy and hands-on execution, where you'll build and implement the enablement framework while directly addressing the needs of our revenue leadership and teams. Collaborating closely with Sales, Customer Success, Product Marketing, and Product teams, you will empower the field to effectively communicate Otter’s value in enterprise workflows, security and compliance environments, and mission-critical collaboration scenarios.Your ContributionsCollaborate with Go-To-Market (GTM) leadership to establish a comprehensive enablement strategy that aligns with Otter’s Enterprise and AI platform objectives.Design and implement onboarding and continuous learning programs that enhance ramp-up speed and ensure field readiness for both Sales and Customer Success teams.Create impactful content and sales assets grounded in Otter’s value proposition, including playbooks, pitch narratives, demo flows, persona messaging, and competitive positioning.Effectively translate AI features and technical capabilities into clear business outcomes for CIOs, CISOs, Operations, and Legal stakeholders.Provide support for live deals through coaching, win/loss reviews, objection handling, and competitive strategy, particularly in large enterprise cycles.Establish a consistent demo and proof process that showcases Otter’s unique AI experience, collaboration workflows, and compliance readiness.Work in tandem with Product Marketing and Product teams to ensure field members are equipped with roadmap insights, launch playbooks, and vertical use cases.Partner with Revenue Operations to connect pipeline insights, win/loss patterns, and training initiatives to enhance performance.Facilitate enablement sessions, role-plays, and “win clinics” to develop skills in discovery, persona alignment, and value engineering.Maintain a centralized content repository that reflects Otter’s evolving platform and competitive landscape.Act as the voice of the field back to leadership, providing insights on buyer signals, integration requests, compliance challenges, and competitive dynamics to guide GTM and product strategies.

At Harmonic Security, we empower teams to confidently embrace AI technologies while safeguarding sensitive data in real time. Our innovative solutions enable enterprises to maintain complete control and prevent data leaks, fostering an environment where creativity can thrive.Led by seasoned cybersecurity experts and supported by esteemed investors such as N47, Ten Eleven Ventures, and In-Q-Tel, we have swiftly gained traction and established product-market fit with our exceptional team. Now, we are poised to redefine our industry and invite you to join us at this pivotal moment to shape not just a product but an entire category.Our Culture: AI-First ApproachHarmonic Security is dedicated to facilitating the safe and scalable adoption of AI in enterprises. We embody that commitment in our operations. Our entire team actively leverages AI tools to enhance productivity, streamline processes, and automate workflows. We seek individuals who are not only curious about AI but are also eager to harness its potential to work smarter, faster, and more innovatively. Depending on the role, this may involve experimenting with new tools or developing entirely new AI-driven systems. We will provide clear expectations and the necessary resources to support your success.Role OverviewAs the foundational Senior Manager of Sales Enablement, reporting to the VP of GTM Strategy and Operations, you will be tasked with architecting our enablement function from the ground up. In this position, AI will serve as your default operating system, enhancing content creation, enabling large-scale personalization, and facilitating precise performance measurement. You will be responsible for crafting the strategy behind our playbooks, training, and demonstration narratives, ensuring that our Account Executives, Solution Architects, and Partners convey a cohesive and impactful narrative that drives pipeline velocity and deal conversion within the GTM organization.Your Responsibilities1. Establish the Enablement FunctionDevelop and implement Harmonic’s comprehensive enablement framework, encompassing onboarding, playbooks, and certification programs.Collaborate with Product and Solutions Engineering teams to distill product specifications into accessible, field-ready materials.Utilize AI tools to generate, update, and customize enablement content in alignment with our rapidly evolving product landscape.Leverage AI to create personalized learning pathways for each representative, taking into account their role, tenure, deal history, and skill gaps, moving away from generic training modules.

Join Gusto as a Sales Enablement Learning Partner, where you will play a pivotal role in enhancing our PEO and Business Insurance offerings. You will collaborate with cross-functional teams to develop and implement impactful learning strategies that empower our sales teams to excel in their roles. This position is ideal for someone passionate about driving performance through training and development.

Backstory, formerly known as People.ai, develops AI-driven solutions designed for sales teams. The company draws on more than a decade of experience training AI models on large volumes of sales interactions. This expertise enables Backstory to deliver real-time, accurate answers within existing AI workflows, helping sales teams make informed decisions quickly. Sales leaders at organizations like Red Hat, Five9, Palo Alto Networks, Iron Mountain, TransUnion, and Randstad rely on Backstory for insights that fit real business scenarios, supporting better deal management and revenue growth. By connecting key signals to the right accounts and opportunities, Backstory gives teams a clear view of current activities and recommended next steps. Clients from sectors such as enterprise, cybersecurity, data analytics, and defense use Backstory to support significant pipeline and revenue goals. The company is recognized by Gartner, Forrester, Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Backstory is based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. Role overview The Senior Go-To-Market Enablement Manager will design and scale both onboarding and ongoing enablement programs for the go-to-market teams. This role ensures that every new hire develops strong product knowledge and go-to-market skills from the start, and continues to build expertise as Backstory’s products and the market evolve. What you will do Collaborate with Product, Marketing, Sales, and Customer Success to identify enablement needs Develop and implement programs that address onboarding and continuous learning Drive improvements in ramp-up time, productivity, and pipeline generation through targeted enablement initiatives

About SemgrepSemgrep is at the forefront of code security, empowering developers to innovate seamlessly. Our platform allows teams to detect and rectify real vulnerabilities before they reach production, leveraging security intelligence that evolves with your development process. Semgrep enhances code security in real-time, offering protective measures that enable developers to maintain speed while ensuring safety. Trusted by leading organizations such as Snowflake, Dropbox, and Figma, Semgrep is recognized by Gartner in the Application Security Testing space. Learn more about us at semgrep.dev.About the RoleAs the Sales Enablement Manager at Semgrep, you will bridge Sales, Operations, Product Marketing, and Enablement to design and implement programs that drive our growth. This position is hands-on, allowing you to shape our enablement strategy, implement impactful initiatives, and demonstrate their effectiveness through data analysis. If you are passionate about transforming business objectives into engaging learning experiences that yield measurable results, this role is for you.Key ResponsibilitiesCollaborate on the Enablement Roadmap — Partner with Sales leadership and Product Marketing to identify key team needs and create targeted programs to address these priorities.Guide Enablement Across Segments — Collaborate with Sales leaders to tailor enablement initiatives effectively across various go-to-market segments.Identify Needs and Build Solutions — Work closely with managers, high-performing representatives, and cross-functional teams to pinpoint skill gaps and business requirements, then design and refine learning programs to meet these needs.Create Scalable Programs — Develop structured and repeatable enablement frameworks and strategies that adapt and grow with the team and organization.

Join our innovative team at Anthropic as a Scaled Customer Success Manager, where you will play a pivotal role in enhancing customer experiences and driving retention. In this dynamic position, you will collaborate with cross-functional teams to ensure our clients receive exceptional support and value from our services.

We are seeking a dynamic and strategic GTM Enablement Manager to join our team at Decagon. In this pivotal role, you will leverage your expertise in go-to-market strategies to enhance our sales enablement initiatives, ensuring our teams are equipped with the knowledge and tools necessary to drive success. You will collaborate closely with cross-functional teams to create impactful training programs and resources that empower sales teams to excel.

We are seeking an enthusiastic and dynamic Manager of Scaled Customer Success to join our team at Notion Labs Inc. In this pivotal role, you will drive the success of our customer base through innovative strategies and exceptional service. Your leadership will inspire a team dedicated to enhancing customer experience and engagement. If you are passionate about customer success and have a track record of managing teams effectively, we want to hear from you!

About the Opportunity As a Field Enablement Program Manager at Contentful, you will be instrumental in developing and implementing programs that enhance the capabilities of our Go-To-Market (GTM) teams, encompassing Sales, Solution Engineering, Customer Experience, and Partner Management. Your objective will be to foster field readiness through impactful enablement initiatives that enhance knowledge, refine skills, and promote effective leadership throughout both pre-sales and post-sales processes. What You Will Experience Become a part of a dynamic and high-impact Enablement team that influences field performance and strategic results across global GTM segments. Design and execute structured enablement programs specifically tailored for Sales, Solution Engineering, Customer Experience, and Partner Management roles. Collaborate closely with our Sales and broader Field leadership team on initiatives that enhance core Sales capabilities and stimulate revenue growth. Lead cross-functional collaboration with Marketing, Finance, Human Resources, and Operations to support comprehensive enablement objectives. Drive measurable performance improvements by utilizing KPIs, dashboards, and feedback mechanisms to enhance enablement results. Serve as a program owner and facilitator, conducting both in-person and virtual training sessions, e-learning experiences, and onboarding integration. Ensure alignment with Sales Readiness tools, learning pathways, and best practices in content management. What You Need to Succeed 3–5 years of experience in Enablement, Program Management, Sales, or Customer Experience roles. A strong grasp of key Sales roles, GTM processes, and performance metrics to effectively collaborate with Sales leadership on initiatives that enhance core Sales capabilities and drive revenue growth. Experience in training delivery or a strong inclination towards engagingly delivering in-person/virtual training to Field teams. Exceptional project management abilities with a proven track record of prioritizing and executing complex initiatives successfully. Ability to operate autonomously, with experience in collaborative environments, both remote and in-office. Strong communication and facilitation skills, adept at simplifying complex information for diverse audiences.

About UsAt Rox, we are dedicated to empowering individuals to excel in their work. Our innovative platform enhances sales performance through autonomous revenue agents that alleviate manual tasks, allowing sellers to concentrate on their core strength: selling. Much like coding agents revolutionized engineering, our revenue agents are set to transform customer engagement. We are pioneering the world's first revenue operating system, seamlessly integrating all aspects of the revenue stack, from application layers to contextual systems. At Rox, we envision a future where humans become orchestrators while agents efficiently manage the entire customer lifecycle.Serving industry leaders across banking, hardware, construction, and sovereign AI, Rox is the backbone for successful AI innovators such as Ramp and Cognition. Our collective success stems from a shared mission and unwavering commitment to making it a reality. This journey is fueled by a world-class team dedicated to redefining business operations.The RoleWe are seeking a Revenue Enablement Manager — a role that transcends traditional enablement responsibilities.You will not be confined to creating presentations; instead, you will revolutionize the operational framework of a global sales organization. You’ll engage at the crossroads of AI, go-to-market (GTM) strategies, and hands-on execution, pinpointing breakdowns in the sales process, crafting effective solutions, and developing the programs and materials that empower a high-performing team to achieve faster success.We are looking for an individual who actively engages with AI technology — not just observing trends or waiting for use cases to emerge. You possess practical experience in leveraging AI tools to address real GTM challenges: automating workflows, expediting research, enhancing coaching, and rethinking day-to-day sales operations. You innovate, prototype, and seek AI-driven solutions to streamline processes. Your success is measured by the impact on the sales pipeline, rather than the volume of materials produced — viewing AI as a catalyst for that impact.This role offers significant ownership and influence within a fast-paced startup environment. If you thrive in such settings, we invite you to connect with us.What You'll DoEnhance Onboarding. Collaborate with GTM leadership to craft and execute a top-tier onboarding program that accelerates new seller productivity from the outset, ensuring scalability from day one.Facilitate Enablement Programs. Partner across departments to establish and run a regular schedule of enablement sessions that keep the team informed, skilled, and competitive.

Join Scale AI as a Senior Accountant, where you will play a vital role in our expanding accounting team. You will be responsible for managing daily corporate accounting tasks, facilitating the month-end close process, and assisting in the implementation of robust systems and processes to foster our growth. This is an exciting opportunity to thrive in a fast-paced, high-growth environment.The ideal candidate will excel in a start-up setting, demonstrating meticulous attention to detail alongside exceptional interpersonal and communication abilities. You will have a proven track record of forging scalable relationships across functions and driving process enhancements.Your Responsibilities:Execute journal entries and oversee daily corporate accounting functions while supporting the month-end close process to ensure timely and accurate financial reporting in compliance with U.S. GAAP.Enhance balance sheet account reconciliation workpapers, including reviewing and refining historical reconciliations.Collaborate with the Accounting and Finance teams on metrics, flux analysis, forecasts, and projections, contributing to the preparation of the monthly reporting package.Prepare documentation for internal and external audits and facilitate their successful completion.Support the adoption of new systems and processes to streamline the closing process and accommodate the company's growth.Identify opportunities for process improvements that enhance efficiency and shorten the close timeline.Develop, maintain, and refine internal controls related to your assigned areas.