Technical Support Team Leader

Your Team Dynamics:Join a talented, passionate, and experienced team at Genetec, where we are laying the foundations and establishing essential workflows for our next-generation product, Security Center SaaS.Our team specializes in developing web and desktop applications that focus on configuration and operational workflows for our professional clients. We connect complex backend systems to rich, high-performance user interfaces, enabling clients to efficiently configure, operate, and maintain their systems.We are dedicated to building features that naturally require an intensive user interface, with a strong emphasis on scalability, reliability, and long-term maintainability. The team collaborates closely with product managers, architects, and partner teams in a product-focused environment where quality support and pragmatic decision-making are paramount.Why Join Our Team?You are passionate about building strong, committed teams.You enjoy bringing clarity, structure, and energy to project execution.You love working closely with others to help them excel.You want to contribute to the creation of valuable products used by businesses.Your Day at a Glance:As a team leader in our group, you will focus on team management, delivery responsibilities, and implementation. You will work closely with developers, testers, your manager, product leads, architects, and partner teams to align priorities, plan work, and ensure consistent and predictable deliveries.Lead and support a team of developers and testers, fostering engagement, growth, and accountability.Plan, coordinate, and track team work to meet delivery commitments.Translate product direction and organizational priorities into clear, actionable plans.Continuously improve team processes and workflows to enhance efficiency and predictability.Facilitate collaboration within the team and between partner teams.Identify and eliminate obstacles, risks, and dependencies affecting delivery or team health.Ensure accountability for quality, reliability, and operational readiness of team deliverables.Support incident response and resolution efforts.

Team Dynamics:The Video group is dedicated to developing, operating, and promoting a suite of cloud services for Genetec's new SC SaaS product. We leverage the latest technologies, encourage experimentation, and rely on autonomous, ultra-agile development teams in a DevOps environment. Our culture emphasizes collaboration, personal development, and tackling technical challenges.We are in search of a Software Development Manager ready to take on a high-impact leadership role. If you thrive on guiding engineering teams and delivering high-quality software, this is your chance to make a significant impact.Your Day at a Glance:Lead and mentor software development teams, fostering a culture of collaboration, accountability, and continuous improvement.Oversee the entire software development lifecycle, from planning and design to deployment and maintenance.Collaborate with product management to translate needs into clear technical plans.Guide architectural decisions and ensure adherence to best practices in code quality, testing, and documentation.Manage timelines, identify risks, and ensure successful delivery of features and releases.Support the hiring, onboarding, and professional development of engineering team members.What Makes You a Great Candidate:3 to 5 years of experience in software development management.Strong background in modern software engineering practices (Agile/Kanban, CI/CD, code reviews, automated testing).Hands-on experience with at least one major programming language.Proven ability to manage multiple projects and priorities in a dynamic environment.Excellent communication skills with the ability to collaborate with both technical and non-technical stakeholders.Fluency in both French and English, spoken and written, is required for interactions with our international collaborators and clients.Bonus Points If You Have:Experience with cloud platforms (AWS, Azure, GCP).Knowledge of microservices, distributed systems, or scalable architectures.Previous experience in recruitment, mentoring, or career development of engineers.Experience managing DevOps teams.What We Offer:Attractive compensation package.Training expense reimbursement program.Work-life balance and more.

Join Our Dynamic Team:The "SC SaaS Video Device Integration" team is at the forefront of developing and integrating device drivers across Genetec's latest platforms in our new SC SaaS product. Our innovative solution enhances communication and command capabilities by exposing device interfaces to our clients, primarily focusing on cameras and collaborating with numerous manufacturers for seamless integration.We are committed to continuously providing our clients with a robust and innovative Software Development Kit (SDK) for device drivers. Our agility allows us to adapt quickly and add value to our products, meeting both current and future client needs.As our team expands, we embrace a culture of innovation, rigor, and commitment, driven by a motivated and proactive group. We prioritize a human-centric approach, emphasizing team spirit and fostering a healthy, collaborative work environment.A Day in Your Life: Engage in analyzing, designing, and implementing new features for device integration using object-oriented programming. Develop automated tests to monitor the state of various services and ensure their functionality. Create secure APIs and integrate third-party APIs. Work in an Agile environment, collaborating closely with quality assurance specialists, product managers, and other teams. Promote team well-being by maintaining a positive attitude and contributing to a motivating and productive work atmosphere. What Makes You an Excellent Candidate: Bachelor's degree in Software Engineering, Computer Science, or a related field. At least 3 years of software development experience. Proficiency in at least one object-oriented programming language, ideally C#. Motivated to thrive in a dynamic environment and tackle new challenges. Passionate about teamwork and collaboration. Fluency in French and English, both spoken and written, as this role requires interaction with our international colleagues and clients. Preferred Qualifications:Experience with Golang programming.Strong understanding of the .NET ecosystem.Skills in creating and managing containerized applications using Docker.Knowledge of cloud development.

Role overview Genetec Inc. is looking for a Team Lead, Software Development in Montreal, Quebec. This position leads a group of developers, providing direction and support to help the team deliver new software solutions. The Team Lead works closely with cross-functional teams to keep projects on track and improve product quality.

Team Dynamics:The Sipelia team is at the forefront of developing and integrating VoIP communication modules across various Genetec platforms. Our innovative solution facilitates audio and video communication management among users, intercoms, telephony systems, and other external devices. Additionally, our team oversees the public broadcasting platform via speakers.As client systems become increasingly complex and distributed, Sipelia plays a vital role in coordinating daily operations and managing emergencies by integrating communications directly into the security platform. To learn more about our business area, please visit: https://www.genetec.com/fr/produits/securite-unifiee/sipelia.Our group is currently experiencing significant growth, driven by an increased recognition of audio benefits and a late but accelerated transition from analog to IP. This momentum is accompanied by a culture of innovation, rigor, and commitment, supported by a motivated and proactive team. Human aspects are central to our decisions, with a strong emphasis on teamwork and creating a healthy, collaborative work environment.The Sipelia team has distinguished itself in the last two Genetec hackathons, winning awards for innovation and market potential, showcasing the creativity and strategic relevance of its initiatives.A Day in Your Life:Engage in the analysis, design, and implementation of new features for a modern cloud communication platform.Develop automated tests to monitor the status of various services and ensure their proper functioning.Contribute to task effort estimation and time management to deliver solutions that meet expectations.Collaborate with various stakeholders, including technical leads, architects, and developers from other teams.Promote team well-being by maintaining a positive attitude and fostering a healthy, motivating, and productive work environment.What Makes You an Excellent Candidate:Bachelor's degree in Computer Engineering, Software Engineering, Computer Science, or equivalent experience.A minimum of 3 years of software development experience.Strong knowledge and experience in C#, GoLang, and F#.

Join Plusgrade as a Senior Software Developer on our Rail Team, where you'll have the opportunity to shape the future of travel technology! We are seeking a talented and experienced developer who is passionate about building innovative software solutions that enhance the passenger experience.In this role, you will collaborate with cross-functional teams to design, develop, and maintain high-quality software applications. Your expertise in software development and problem-solving skills will be crucial as you tackle complex challenges and contribute to our mission of delivering exceptional services to our clients.

Medfar seeks a Team Leader - Data Transfer to oversee a team dedicated to data migration projects. This position is based in Montreal and centers on guiding the full lifecycle of data transfer efforts. Key responsibilities Manage data migration projects from planning through completion Maintain data integrity at every stage of the transfer process Lead and support a team working on data management tasks Encourage improvements in data-related operations and workflows Location The role is based in Montreal.

About Us:As a leading provider of technology in business intelligence, unified physical security, public safety, and operations, Genetec develops innovative software, hardware, and cloud services on an open platform for the physical security and public safety sectors. Our flagship product, Security Center, integrates IP video surveillance, access control, and automatic license plate recognition (ALPR) into a single platform. Since our inception in 1997, we have been at the forefront of emerging technologies that unify physical security systems, serving businesses and government agencies through a global network of resellers, integrators, and consultants in over 80 countries. For more information about Genetec, visit our website: genetec.com.Your Team Dynamics:Join our talented, passionate, and experienced team of developers who are designing the foundations and workflows for Genetec's next-generation physical security product. We work both in the cloud with a cutting-edge native web application and on-site with desktop applications connected to the cloud.Our Technology Stack:Web user interface developed in React and TypescriptA micro-frontend architecture built using React, Module Federation, and WebPackA cloud-scale microservices ecosystem utilizing C#/.NETInfrastructure services deployed as code with AKS and TerraformA strong foundation in Microsoft Azure technologiesA modern data layer using NoSQL databases such as MongoDB, Elasticsearch, and RedisWhy Join Our Team?You are passionate about software development and technologyYou want to work within a cohesive team of experienced, highly skilled, and technical individualsYou wish to leverage your unique combination of software development skills and creativity to work on a world-class software systemYou want to be part of something meaningfulYour Day at a Glance:As a developer on our team, you will work daily with cutting-edge technologies, striving to create an innovative user experience that delights customers and provides real value. You will also be tasked with:Designing, developing, and deploying...

Join Medfar as a Technical Support Team Leader and play a pivotal role in delivering exceptional customer service! We are looking for a dedicated individual who is eager to lead our technical support team in providing top-notch solutions to our clients. Your leadership will empower team members to deliver efficient, effective, and professional support, ensuring customer satisfaction and loyalty.

The Opportunity Join Aspire Software, a dynamic division of Valsoft Corporation, dedicated to acquiring, developing, and scaling vertical market software companies globally. Each of our brands operates with entrepreneurial freedom while leveraging our collective expertise, leadership, and collaborative spirit across the entire portfolio.We are embarking on an exciting new venture focused on AI-driven B2B SaaS solutions. We are on the lookout for an AI Lead who will spearhead this initiative from its inception. Collaborating with vertical market software enterprises, we aim to uncover transformative opportunities where AI can deliver substantial customer value. This venture will prioritize creating a developer-first, AI-enabled SaaS platform that integrates effortlessly into existing workflows and achieves scalability through robust product adoption.The market landscape is ripe for disruption—proven, fragmented, and primed for innovation. As the AI Lead, you will define the product vision, oversee go-to-market strategies, build the founding team, and establish market leadership, all supported by the resources and expertise from Aspire and Valsoft.

Job Overview:The Team Leader for Technical Account Managers (TAM) oversees a dedicated team of TAMs who support strategic clients utilizing the Genetec platform. In this leadership role, you will ensure each TAM delivers exceptional service as the technical account manager for their assigned clients. You will be accountable for team performance, client outcomes, and consistent execution of service commitments across the portfolio. You will serve as the primary level for reporting and escalation.Additionally, as a team leader, you will manage a select number of strategic accounts directly as a technical account manager.This position blends leadership, high-level customer engagement, and in-depth technical and operational understanding of enterprise physical security environments. You will collaborate closely with customer service management and support teams to promote proactive service, effective escalation management, and measurable customer value.Your Day in a Nutshell:Team Leadership and ManagementLead, mentor, and develop a team of TAMs dedicated to supporting key accounts.Ensure team members adhere to standards and processes.Define and monitor key performance indicators (KPIs) for the team and foster continuous improvement.Conduct regular one-on-one meetings, performance evaluations, and development plans; implement a succession strategy and encourage internal mobility.Strategic Client AccountabilityEnsure each account has a clear governance model (stakeholders, cadence, success plan, KPIs) and that TAMs maintain strong client relationships.Directly intervene in major incidents, escalations, and renewal risks to restore trust and implement an action plan.Governance of Statements of Work and Excellence in DeliveryEnsure TAM activities comply with contractual statements of work: covered services, hours, deliverables, and service levels.Define and enforce standards for scope interpretation, documentation of assumptions, and communication of exclusions.Collaborate with sales, legal, and professional services teams to design statements of work (SOW) for new enterprise contracts and renewals.

Medfar is looking for a Senior Full Stack Developer to join the team in Montreal. This role centers on building and maintaining software that helps clinics and care providers deliver better patient care. The focus is on SaaS products tailored for the healthcare industry. Role overview This position involves designing, developing, and supporting solutions that streamline healthcare operations. The work directly impacts how clinics manage their workflows and how patients receive care. What you will do Develop and maintain features across the full stack for Medfar’s healthcare SaaS platform Work closely with colleagues to deliver reliable and scalable software Contribute to projects that improve clinic operations and patient outcomes Location This position is based in Montreal.

Role Overview Vention is looking for a Senior Software Developer in Montreal. This role focuses on designing and building software solutions that improve our products and support business goals. Collaboration with teams across the company is central to the work. What You Will Do Write clear, maintainable code for new and existing features Take part in code reviews to support quality and share knowledge Mentor junior developers, offering guidance and feedback Work closely with colleagues from different disciplines to deliver improvements Who We’re Looking For Strong interest in technology and software development Comfort working in a quick-moving setting Experience collaborating with diverse teams Commitment to writing reliable, maintainable code

Join bhvr as a Data Development Team Lead in our vibrant Montreal office. In this pivotal role, you will spearhead our data development initiatives, guiding a talented team to create innovative solutions that drive our data strategy forward. Your leadership will be crucial in fostering a collaborative environment where creativity and analytical thinking thrive.

As a Database Software Developer at E*Pro Consulting, you will play a pivotal role in enhancing our database systems. This contract position, based in Montreal, requires a strong proficiency in DB2 (Release 9.5 or later) and/or Sybase 15.x. You will be responsible for general administration, development, programming, and performance tuning of our database environments.Key responsibilities include:Managing DB2 and/or Sybase replication to heterogeneous RDBMS platforms (including DB2/zOS).Applying advanced skills in index design, Materialized Query Tables (MQT), Multi-Dimensional Clustering (MDC), and Partitioning.Overseeing data load and migration processes.Utilizing scripting languages such as UNIX and Perl to automate tasks.Communicating effectively with team members and stakeholders.We are looking for a candidate who demonstrates integrity, ownership, and the ability to work collaboratively under constraints. A strong drive to expand both technical and business knowledge is essential.

At MaintainX, we are the world’s leading platform for asset management and work intelligence tailored for industrial and frontline environments. Our modern IoT tool, powered by a cloud-based network, ensures reliability, security, and optimal operation of physical equipment and facilities. We empower operational excellence for over 12,000 companies, including renowned names like Duracell, Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. Having recently secured a Series D funding of $150 million, our total funding has now reached $254 million, valuing the company at $2.5 billion. We are on the lookout for a Software Developer to assist in the development, scaling, and support of our next-generation development platform. This role transcends traditional software development; it sits at the intersection of platform engineering, product approach, and developer experience. In this position, you will play a key role in enhancing the platform components that significantly streamline the delivery of high-quality software by MaintainX teams. You will also dedicate a portion of your time to adoption activities: communication, documentation, demonstrations, and supporting development teams as platform clients. Your contributions will be fundamental to our “Platform-as-a-Product” approach, ensuring that our internal platform is reliable, scalable, well-adopted, and genuinely adds value. Key Responsibilities: Design and maintain the backend foundations and tools that comprise our internal developer platform. Integrate AI workflows into your daily work and the platform. Elevate engineering excellence standards. Lead the consolidation and evolution of platform components: developer portal, local development, service generators, CI/CD workflows, and infrastructure ‘golden paths’. Collaborate with other platform teams and product development teams to define and drive the adoption of the internal developer platform.

Join our innovative team at Vention, where we are revolutionizing the way manufacturing happens. As a Software Developer, you will play a crucial role in designing and implementing software solutions that enhance our platform. You will collaborate with cross-functional teams to ensure our products meet the highest standards of quality and functionality.

Join MaintainX as a Software Developer specializing in AI development tools. In this role, you will be part of a dynamic team responsible for creating innovative solutions that enhance our platform's capabilities. You will collaborate with cross-functional teams to design, develop, and implement AI-powered features that drive efficiency and improve user experience.

We are seeking a talented and driven Senior Software Developer to join our dynamic technology team at SSENSE. As a pivotal member of our development group, you will work collaboratively on innovative projects that shape the future of e-commerce.Your role will involve designing, implementing, and maintaining scalable software solutions, ensuring high performance and responsiveness of applications. You will also be responsible for mentoring junior developers and contributing to code quality through peer reviews and best practices.