Technical Support Specialist

Join dedicatedIT as a Hybrid IT Support Technician II in Richmond, KY, where you will play a crucial role in providing top-tier technical support to our clients. In this dynamic position, you will troubleshoot hardware and software issues, assist with network configurations, and ensure seamless IT operations. Your expertise will help elevate our customer service experience while contributing to a collaborative team environment.

About the Role Accor Hotels in Richmond is hiring a Cook II to join the kitchen team. This position supports daily food preparation and cooking, working alongside other culinary staff to deliver memorable meals for guests. What You Will Do Prepare and cook a range of dishes according to established recipes and standards Maintain high levels of food quality, hygiene, and presentation Work efficiently during busy service periods Support the kitchen team with daily tasks as needed What We Look For Previous cooking experience in a restaurant or hotel kitchen Strong attention to detail and food safety Ability to stay organized and calm during busy shifts Creativity and a commitment to delivering great guest experiences If you enjoy working with food and want to grow your skills in a professional kitchen, consider joining Accor Hotels as a Cook II.

Join our dynamic team as a Deskside Support Technician, where you will be the first point of contact for technical support. Your role will involve troubleshooting hardware and software issues, providing exceptional customer service, and ensuring that our employees have the tools they need to succeed.

Join our dynamic team as a Deskside Support Technician, where you'll be the frontline in providing exceptional technical assistance and support to our valued clients. Your expertise will ensure that our users can effectively navigate technology and maintain productivity without interruption.In this role, you will troubleshoot hardware and software issues, assist with installations, and provide hands-on support to enhance user experience. Your problem-solving skills and technical knowledge will be crucial in implementing solutions swiftly and efficiently.

As a Technical Support Specialist, you will play a crucial role in ensuring seamless computer information systems support to our clients through various channels including phone, email, and on-site assistance. Your responsibilities will encompass triaging incoming calls and monitoring existing tickets until completion.Your support tasks will include, but are not limited to, troubleshooting network connectivity issues, desktop hardware, operating systems, printers, phone systems, and multimedia support. A foundational understanding of Active Directory within a multi-domain network environment is essential. You should also have a basic grasp of personal computer and information systems operations. This position requires you to keep department manuals updated and contribute to the creation of new troubleshooting procedures, guidelines, and diagrams as necessary. Excellent interpersonal skills are crucial as you will be the primary point of contact for our customers, and the ability to work effectively in a team environment is essential.Key Responsibilities:Respond to and allocate help desk tickets to appropriate technicians for resolution.Install and troubleshoot PCs, printers, iPhones, and software.Conduct daily inspections of the server room and data closets.Manage backup tape rotation and preparation for offsite pickup.Activate network jacks for proper VLAN configuration.Provide basic training and support to customers on Mitel phone operations.Perform weekly reviews of outstanding help desk tickets and inform the DCLS Team Lead of overdue tickets.

Job Title: Deskside Support Representative - Distributed Client ServicesJob ID: #S2LCFHLocation: Richmond, VADuration: 1 year (with potential for extension)We are seeking a skilled Deskside Support Representative to join our Distributed Client Services team. The ideal candidate will possess the ability to diagnose, configure, and install common applications, as well as install and remove desktop PCs and monitors.Key responsibilities include providing remote Office 365 support on workstations and mobile devices, performing basic deskside services such as install, move, add, changes (IMAC), build, and configuration according to provided scripts. You will assist customers with problem identification and resolution for hardware or platform-related issues at their place of business.This role includes providing deskside support for software break/fix issues on low-complexity problems across platforms with Windows operating systems (current and previous four generations) or Apple operating systems. Familiarity with the Microsoft Office Suite and other common software applications is required.

Company OverviewJensen Hughes is a globally recognized leader in fire protection engineering, with a proud legacy of excellence that dates back to 1939. Our team of experts spans various fields, including accessibility consulting, risk analysis, process safety, forensic investigations, security risk consulting, emergency management, and digital innovation.We are dedicated to solving complex safety and security challenges for our clients, ensuring they can safeguard what matters most. With over 80 years of experience, we have been instrumental in mitigating risks that jeopardize lives, property, and reputations. Our commitment to using advanced technology and industry-leading research underscores our mission to create a safe, secure, and resilient world.At Jensen Hughes, we prioritize a culture of trust, integrity, and professional development. Our employees are our most valuable asset, and we cherish the diverse perspectives and talents they contribute to our organization.Our Global Employee Networks foster connections across the company, supporting career growth and providing a platform for individuals to share their passions and experiences. Together, we are building a united culture where everyone can learn, thrive, and succeed together.

Who We Are:At Glydways, we are redefining the future of public transit. Our vision is rooted in the belief that mobility opens doors to opportunities—connecting individuals to essential services like housing, education, employment, commerce, and healthcare. By enhancing transportation accessibility, affordability, and sustainability, we empower communities to prosper and drive both economic and social growth.Our mission is to innovate the transit landscape with a solution that provides high capacity, outstanding user experiences, unparalleled affordability, and minimal environmental impact.The Glydways system is an innovative network of carbon-neutral transit pathways featuring standardized autonomous vehicles operating on dedicated roadways. With 24/7 on-demand access, it delivers personalized and efficient mobility without the financial strain of significant upfront infrastructure costs or ongoing taxpayer subsidies.With Glydways, we are building more than just a transit system; we are creating a future where everyone, everywhere, has the freedom to move.Meet the Team:The Developer Platform team, part of Software Foundations and Architecture, is dedicated to creating and sustaining the infrastructure that empowers all developers to track, build, deploy, and manage our software. From the shared build system to the deployment tools and cloud infrastructure, we enhance the entire development experience. Our team develops the tools that enable the entire software engineering organization, collaborating with engineers across various teams.

Centria Autism seeks a Spanish Speaking Behavior Technician in Richmond, Virginia. This role centers on supporting individuals with autism and their families, focusing on building positive behaviors and encouraging greater independence. Main responsibilities Work directly with clients, following personalized behavior intervention plans. Assist families by reinforcing strategies that improve communication and daily living skills. Promote positive behaviors and help clients gain more independence in their routines. Role focus This position requires Spanish language skills to effectively communicate with clients and families. The Behavior Technician plays a key part in helping clients achieve meaningful progress in daily life.

Join our team as a Deskside Support Specialist at Artech Information Systems LLC in Richmond, Virginia! We are seeking a motivated and tech-savvy individual who can deliver exceptional support to our clients. In this critical role, you will be responsible for troubleshooting hardware and software issues, providing on-site assistance, and ensuring a seamless technology experience for our users.

Murgado Automotive Group is on the lookout for a dedicated and talented IT Help Desk Technician to enhance our vibrant IT department. This pivotal role involves providing essential support to our users across two Virginia locations: Mercedes-Benz of Richmond and Mercedes-Benz of Midlothian. As the primary contact for technical assistance, you will play a vital role in resolving technical challenges and ensuring the efficiency and reliability of our IT systems.The Ideal CandidateWe seek an enthusiastic problem solver with a customer-centric approach. You should possess experience in IT support, have excellent communication skills, and thrive in a fast-paced work environment. Collaboration is key, and you should be proactive in suggesting improvements to systems and processes.Key Responsibilities∙ Act as the first point of contact for technical support through phone, email, and our ticketing system.∙ Deliver remote support utilizing RMM tools (e.g., ConnectWise Automate).∙ Install, configure, and maintain desktop hardware, software, and peripherals.∙ Oversee user accounts, permissions, and access controls.∙ Diagnose and resolve issues with desktops, laptops, and printers.∙ Escalate unresolved issues to senior IT staff as necessary.∙ Provide clear information regarding company IT services and products.∙ Propose enhancements to IT procedures and user experience.∙ Document support issues, solutions, and feedback in a clear and concise manner.∙ Occasionally provide after-hours support during project rollouts or system upgrades (nights/weekends/holidays).∙ Communicate effectively in English (additional languages are a bonus).Qualifications∙ 1–4 years of experience in a help desk or IT support role.∙ Strong troubleshooting and analytical capabilities.∙ Detail-oriented with exceptional organizational skills.∙ Valid driver's license and reliable transportation.∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) are advantageous.∙ Pursuing or holding a degree in IT, Computer Science, or a related field is a plus.What We Offer∙ Competitive salary commensurate with experience and performance.∙ Comprehensive benefits package including medical, dental, vision, and retirement plans.∙ 401(k) with company matching.∙ A collaborative and supportive team culture.∙ Opportunities for professional growth and career advancement.∙ Employee discounts on company products.Apply Today!If you are passionate about technology and eager to join a growing IT team, we invite you to apply. Please submit your resume for consideration. We appreciate your interest and will reach out to qualified candidates for the next steps.

Join Richmond Acura, a proud member of the Asbury Automotive Group, the fifth-largest automotive retailer in the nation with over 85 locations across more than 31 brands. We are actively seeking skilled Level 1-2-3-4 Technicians! At Richmond Acura, we value quality technicians who possess experience with Acura and/or Honda vehicles, as well as general automotive knowledge. We are particularly interested in diagnostic technicians who are dedicated to the principle of 'Fix it right the first time' and can effectively diagnose and repair our diverse and engaging product lineup. We are looking for motivated and enthusiastic individuals who are eager to be a part of a successful team and contribute to our thriving culture of excellence. With our high service volume, there are ample opportunities for our technicians to earn a competitive and consistent income!

Epworth is seeking a Technology Support Specialist to help keep systems running reliably for clients in Richmond. This position focuses on troubleshooting and resolving a range of IT issues, supporting daily operations across the organization. Role overview This role centers on providing technical support and working through problems as they arise. The Technology Support Specialist will address user concerns, identify root causes, and help maintain the stability and efficiency of Epworth’s technology environment. What you will do Troubleshoot and resolve IT issues as they are reported Support users to ensure a smooth technology experience Contribute to the ongoing improvement of Epworth’s technical capabilities Location This position is based in Richmond.

Timmons Group is continuously on the lookout for talented and experienced Survey Technicians and Senior Survey Technicians to join our team for anticipated future opportunities. As a Survey Technician, you will play a crucial role in applying the principles, methods, and techniques of land surveying through various responsibilities outlined below.Key Responsibilities:Drafting subdivision plats, boundary surveys, and easement platsPreparing parcel descriptionsCreating staking maps for subdivisions, infrastructure improvements, and site plansCompiling cutsheets and construction take-offsDrafting topographical surveys and generating digital terrain modelsConducting limited courthouse researchSubmitting plats for jurisdictional approvalCollaborating closely with project managers and group leadersProviding field support as neededCarrying out other assigned duties

Join our dynamic team as an Instrument & Electrical Technician at Veolia Environnement S.A. in Richmond. In this crucial role, you will be responsible for maintaining and troubleshooting electrical systems and instruments, ensuring optimal performance and safety standards are met.

Acorn Health is a leading provider of Applied Behavioral Analysis (ABA) treatment, committed to delivering exceptional care and outcomes for our clients. Our mission is to set the standard in integrity and quality within the ABA field, focusing on the unique needs of each child. We collaborate closely with families to foster lasting, impactful results. We recognize that our employees are our greatest asset, and we are dedicated to their growth and well-being.We invite you to be part of a family of ABA treatment providers who prioritize shared values and a deep commitment to improving the lives of children with Autism. Every interaction reflects our Five Core Values, as we strive to provide the highest level of service and care.Are you enthusiastic about making a positive impact on the lives of children on the autism spectrum? Do you thrive in a supportive environment that fosters professional development? Are you ready to embrace your playful side while delivering evidence-based treatments? If you find joy in making a difference, we want to hear from you!Acorn Health is actively seeking dedicated Registered Behavior Technicians (RBTs) to join our passionate team! We are focused on empowering children with Autism to lead fulfilling and independently functional lives.

Blue Wireless stands at the forefront of providing cutting-edge Wireless Network Solutions to Global Enterprises. With an extensive reach across more than 80 countries, we are revolutionizing the connectivity landscape through innovative LTE/5G and Starlink technologies, designed for branches, remote sites, and vessels. Headquartered in Singapore, with operational hubs in Australia, Malaysia, the Netherlands, the United Kingdom, and the United States, Blue Wireless ensures seamless project rollouts, making them efficient and predictable. Our success is not solely attributed to technology; our dedicated team, known for their creativity, proactive approach, and unwavering commitment to customer satisfaction, drives our growth. We are continually seeking passionate individuals to join our team and contribute to our mission. Position: Network Support Engineer The role of Network Support Engineer is vital in delivering in-life support for Blue Wireless services, which is essential for our customers' success and overall satisfaction. As we expand our global customer base, we are looking to bolster our Global Customer Support (GSC) team in the USA. You will collaborate closely with our Global Head of Customer Support based in Malaysia and our Support Manager located in Arnhem. Your Responsibilities: Provide expert technical support, including installation, troubleshooting, deployment, and configuration of routers and other wireless network equipment. Develop and maintain thorough documentation related to the implemented network. Manage technical testing and offer virtual global support via various messaging platforms tailored to clients’ locations. Serve as the primary support contact for our global enterprise customers through voice calls, emails, and ticketing systems. Take ownership of incident resolution for all network support issues, adhering to our Service Level Agreements (SLAs) from initiation to completion. Troubleshoot network connectivity issues while effectively communicating solutions to enterprise customers via email. Deliver on-demand technical support remotely and participate in troubleshooting conference calls when necessary. Collaborate with fellow network support engineers across different time zones to resolve network malfunctions efficiently. If You: Possess a solid understanding of IP networking fundamentals and routing protocols. Have strong problem-solving skills related to basic network issues. Hold Cisco/Juniper certifications (preferred but not mandatory). Have knowledge of Peplink and HP Aruba switching technologies. Are familiar with WiFi products such as Extreme Networks.

Join StemXpert as a Field Service Technician, where you will play a crucial role in delivering top-notch service to our clients. In this dynamic position, you will troubleshoot, maintain, and repair equipment at customer sites, ensuring high levels of customer satisfaction and operational efficiency.

AvePoint delivers solutions for data security, governance, and resilience. Over 25,000 organizations worldwide rely on the AvePoint Confidence Platform to safeguard and manage data across Microsoft, Google, Salesforce, and other collaboration tools. The company works with a global network of managed service providers, resellers, and systems integrators, and its products are available in more than 100 cloud marketplaces. More details can be found at www.avepoint.com. Role overview The Cloud Support Engineer position centers on troubleshooting and maintaining cloud-based services for AvePoint’s clients. The role combines technical problem-solving with customer support, helping organizations adapt to changing digital needs. Work focuses on Microsoft technologies and cloud platforms, with an emphasis on ensuring customer success and supporting advanced technology. What you will do Cloud & AI-driven product support: Build expertise in AvePoint’s software suite, especially Microsoft technologies and cloud platforms such as Azure and Office 365. Diagnose and resolve software issues by analyzing data logs and working with development resources to address complex problems in the Microsoft Cloud. Customer interaction: Engage directly with enterprise clients to help them solve technical challenges within AvePoint’s software ecosystem. Collaborate with developers, product specialists, and customer success managers to advance troubleshooting and cloud support skills. Location This role is based in Richmond, VA, United States.