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Technical Support Engineer

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in technical support or a related field. Strong problem-solving skills and attention to detail. Excellent communication skills in English. Ability to work independently and manage multiple tasks effectively. Knowledge of software and hardware troubleshooting.

About the job

SmartRecruiters seeks a Technical Support Engineer located in Poland. This position centers on assisting clients with technical issues, guiding them to make the most of SmartRecruiters products, and ensuring a reliable user experience. The role involves troubleshooting, problem-solving, and direct support for users.

Key responsibilities

  • Respond to client inquiries and handle technical support requests
  • Diagnose and troubleshoot software or system-related problems
  • Work with clients to help them use SmartRecruiters products effectively
  • Resolve issues efficiently to maintain a positive client experience

Requirements

  • Background in technical support or a similar field
  • Strong skills in problem-solving
  • Interest in technology and assisting others
  • Residence in Poland

About SmartRecruiters

SmartRecruiters is a leading recruitment software company that empowers organizations to hire top talent efficiently and effectively. We pride ourselves on our innovative solutions and commitment to providing exceptional service to our clients.

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