Technical Support Engineer I - Remote

Transact CampusRemote

Remote Full-time

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Experience Level

Entry Level

Qualifications

Core Requirements:Hands-on experience in Information Technology, Engineering, or a related technical discipline2-4 years of experience in technical support or software troubleshootingRobust analytical and problem-solving abilitiesExcellent communication skills, both verbal and writtenProficient in customer relationship management

About the job

Transact Campus stands at the forefront of pioneering payment, mobile credential, and commerce solutions tailored for connected campuses. Our mission is to develop innovative technologies that streamline campus operations and significantly enhance the student experience. With a highly adaptable, mobile-focused campus technology ecosystem, we collaborate with over 1,750 higher education institutions to simplify the entirety of student life.

As we continue to expand our team, we are on the lookout for talented individuals to join us as Technical Support Engineers. Below are the specifics for this role.

Position: Technical Support Engineer I

Location: Remote within the US

In the role of Technical Support Engineer, you will serve as the go-to technical problem-solver for our clients in healthcare, higher education, and corporate settings. Your responsibilities will include diagnosing intricate technical issues, delivering tailored solutions, and ensuring our clients derive maximum value from their Transact+CBORD technology investments. This position fuses profound technical knowledge with exceptional customer relationship management skills to create outstanding support experiences.

Key Responsibilities:

Troubleshoot software and hardware challenges
Work collaboratively with internal teams to resolve escalated issues
Document solutions for the benefit of knowledge sharing
Engage in process enhancements to improve overall support delivery

You will navigate our diverse product range, establishing yourself as a trusted technical consultant to clients in critical operational environments.

Collaboration: In this role, you will work closely with your Support Manager and fellow Technical Support Engineers specializing in Healthcare, Higher Education, Payments, or Food Services. Regular interaction with Customer Engineers, Technical Success Engineers, and Technical Account Managers will be crucial to ensuring seamless customer experiences. Additionally, you will liaise with teams across Product Management, Engineering, and Quality Assurance to escalate complex challenges and contribute to product enhancements.

Direct interaction with customers, including IT administrators, system integrators, and end-users in hospitals, universities, and corporate campuses, will be essential, necessitating strong communication skills across varied technical backgrounds.

About Transact Campus

Transact Campus is a leading provider of innovative payment, mobile credential, and commerce solutions, dedicated to enhancing the student experience in higher education and corporate environments.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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