companyRokt logo

Technical Services Engineer at Rokt | New York

RoktNew York, New York, United States
On-site Full-time $120K/yr - $136K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Strong technical background in software engineering or related fields. Experience with mobile SDKs, particularly for Android and iOS platforms. Familiarity with JavaScript and web APIs. Excellent problem-solving skills and ability to work collaboratively. Strong communication skills to interact effectively with cross-functional teams.

About the job

Join Rokt, the leader in hyper-growth ecommerce. We specialize in enhancing real-time relevance during critical moments in the customer journey. With our cutting-edge AI Brain and ecommerce Network, we manage billions of transactions, connecting hundreds of millions of customers, and are trusted by some of the world's most reputable companies.

mParticle by Rokt is celebrated as a premier customer data platform, empowering global brands to transform data into actionable insights. Our robust end-to-end streaming architecture enables businesses to create personalized and engaging experiences across all devices and screens. Since our merger in January 2025, we have expanded our capabilities to facilitate over 6.5 billion transactions, connecting 400 million customers worldwide.

We are a team of innovators dedicated to helping businesses meet customer needs and drive incremental revenue. Leading companies often see a 10-50% increase in revenue through the additional products and services they offer, unlocking new opportunities for growth and innovation.

At Rokt, we value transparency in career progression and compensation. Our well-defined career ladder and clear paths based on competency ensure our team members continually elevate their performance and push the boundaries of what's possible.

Technical Services Engineer Position

Compensation: Target total compensation ranges from $120,000 - $136,000, comprising a fixed annual salary of $109,000 - $135,000, alongside an equity plan and comprehensive benefits.

Role Overview: As a Technical Services Engineer, you will collaborate closely with mParticle by Rokt’s Customer Success, Engineering, and Professional Services teams to deliver exceptional service to our customers. Your responsibilities will include supporting the implementation of mParticle’s SDKs for Android, Apple (iOS and Apple TV), and JavaScript, as well as engaging with various APIs and components of the mParticle platform, including Audiences, IDSync, and Profile API.

This hands-on role offers the chance to work with some of the brightest minds in mobile and web app technology, allowing you to become an expert in all aspects of mParticle and its integrations. Your contributions will be impactful and pivotal to our clients' success.

About Rokt

Rokt is a global leader in ecommerce, dedicated to providing real-time relevance through innovative technology. Our solutions empower businesses to enhance customer engagement and drive significant revenue growth.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.