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Technical Service Operations Lead at Xsolla | British Columbia

Xsolla, Inc.British Columbia
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who possess:A strong background in technical support or service operations. Proven leadership skills with the ability to motivate and guide a team. Excellent problem-solving abilities and a customer-focused mindset. Experience with project management and a familiarity with service management tools. A degree in a relevant field or equivalent experience is preferred.

About the job

Join Xsolla as a Technical Service Operations Lead where you will play a vital role in driving operational excellence and innovation across our services. You will lead a dynamic team, ensuring the seamless delivery of technical support and service operations. Your expertise will help us enhance our customer experience, streamline processes, and maintain high-quality service standards.

As a key player in our organization, you will be responsible for collaborating with cross-functional teams to identify and resolve technical issues, implement best practices, and drive initiatives that improve service delivery. If you are passionate about technology and have a knack for leading teams to success, we want to hear from you!

About Xsolla, Inc.

Xsolla is a global video game commerce company that empowers developers and publishers with the tools and services they need to succeed in the gaming industry. Our mission is to provide innovative solutions that enhance the player experience and drive growth for our partners.

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