Technical Program Manager at Toss Careers | Seoul

Role Overview Guidepoint’s Client Service team is central to delivering high-quality service for clients worldwide. The team works to understand each client’s unique business challenges and provides insights that support informed decision-making. As a Client Service Project Manager in Seoul, contribute to helping clients navigate important business decisions while developing project leadership and relationship management skills. This position is hybrid, based in Seoul. What You Will Do Serve as the main contact for daily client relationships and service delivery. Lead a team of Associates handling client requests on research, industry trends, market opportunities, and emerging technologies. Train Associates on Advisor sourcing, recruiting, and screening best practices to ensure strong project matches for clients. Work with Business Development to help clients get the most from Guidepoint’s services. Collaborate with other Project Managers to share industry insights for projects and workshops. Qualifications Bachelor’s degree required. Fluent in both Korean and English. Minimum 2 years of experience in client or account management. Background in project management and/or team leadership. Experience in market research, agency, or consulting is preferred. Strong written and verbal communication skills. Excellent organizational and time management skills. Ability to work independently and as part of a team. Comfortable adapting in a fast-paced, entrepreneurial environment. Benefits Hybrid work schedule with 2 days per week working from home. Competitive salary package. Generous annual leave policy.

Summary: The Client Services Associate plays a pivotal role as the primary point of contact for our valued clients, ensuring their needs are met and managing the seamless execution of language projects at our Seoul office.Key Responsibilities:Actively respond to client inquiries and requests for new project initiatives through our centralized technology platform.Work collaboratively with diverse production team members to evaluate project scope and generate cost and timeline estimates for translation assignments.Initiate all project-related tasks by providing comprehensive budgets, schedules, and instructions to the project team while foreseeing potential obstacles to ensure successful project completion.Address and resolve any challenges with clients prior to project submission to the production team.Proactively set the production team up for success by initiating project specifics as needed.Engage in learning about clients’ industries, business needs, and cultures to enhance service delivery and educate the project team.Monitor project progress, ensuring strict adherence to deadlines and budgets, ultimately delivering high-quality outputs.Serve as the central liaison between external clients and internal production staff.Establish and manage client expectations effectively.Ensure compliance with internal regulations and ISO standards throughout project processes.Potentially troubleshoot challenging projects as required.Comprehend and adhere to individual project instructions and communicate effectively with the production team.

Summary: The Client Services Associate role entails providing essential support as the primary point of contact for our valued clients. This position is crucial for managing and coordinating the successful execution of all language projects at our Seoul office.Key Responsibilities:Address client inquiries regarding new project initiatives through our centralized technology platform.Work collaboratively with production team members to evaluate project scope and generate accurate cost and timeline estimates for translation requests.Kick-start all project-related tasks by delivering comprehensive budgets, schedules, and detailed instructions to the project team while anticipating potential challenges.Ensure any issues are promptly addressed and resolved with the client prior to submission to the production team.Where relevant, initiate specific project details to set the production team up for success.Proactively learn about clients' industries, business needs, and corporate cultures to inform the project team and enhance service delivery.Monitor and communicate project progress, ensuring adherence to deadlines and budgets to deliver high-quality outcomes.Act as the main point of contact and liaison between external clients and internal production staff.Establish and manage client expectations effectively.Adhere to internal regulations and processes in accordance with ISO standards.Potentially troubleshoot challenging projects.Understand and comply with individual project instructions while effectively communicating them to the production team.

OVERVIEWThe Client Service team is integral to Guidepoint’s continued success. We are dedicated to effectively providing our clients worldwide with the services they need. Our role is to comprehend each client's specific business inquiries and assist them in obtaining vital insights to stay informed and make informed decisions. As a Client Service Associate, you will focus on establishing meaningful connections between our clients and Advisors across various industries. This involves researching industries pertinent to client projects and recruiting top-tier subject matter experts into our network to ensure optimal matches. By mastering these essential skills in recruitment and client-advisor connections, you will have the opportunity to advance into more complex roles involving project and client relationship management, such as Research Manager and Project Manager. Join us to deliver unparalleled service and empower our clients to make critical business decisions in today’s dynamic economy.This is a full-time position based in Seoul.

Guidepoint’s Seoul office welcomes applications for the Client Service Internship. This program offers practical experience in a start-up atmosphere, exposing interns to a variety of projects across multiple industry sectors. Interns who demonstrate strong performance may be considered for a full-time role after the internship ends. Key Responsibilities Support Project Managers by working with global advisors on strategic research for clients based in Korea and abroad. Assist with ongoing projects and daily tasks alongside Project Managers. Arrange and coordinate consultations between clients and carefully selected industry experts. Help identify and recruit top industry experts for Guidepoint’s network, assessing their fit for specific assignments. Conduct research to spot industry trends and explore new outreach strategies as needed. Foster a collaborative team environment and develop strong working relationships with colleagues. Requirements Currently pursuing or recently completed a Bachelor’s or Master’s degree with a solid academic record. Strong time management skills and the ability to manage several priorities under tight deadlines. Availability for a full-time internship, with a minimum of three fixed days per week. Fluency in both Korean and English; knowledge of Mandarin or Japanese is an advantage. Demonstrated curiosity and eagerness to learn. Proactive, creative, and resourceful approach to tasks. High sense of responsibility and integrity. Excellent written and verbal communication abilities. Comfort working toward goals in an entrepreneurial setting. Benefits Competitive pay. Work in a relaxed, ambitious, and multicultural office. Central location in Seoul.

About Pixelogic MediaAt Pixelogic Media, we are driven by the belief that the integration of creativity and technology can inspire and engage global audiences. Our commitment to providing comprehensive creative, localization, and distribution services enables us to break cultural barriers and ensure that your message resonates across diverse markets.Our vibrant team consists of creative professionals, skilled linguists, and tech experts who work in unison to provide exceptional solutions tailored to your specific needs. From ideation and execution of original content to precise localization and innovative distribution solutions, we strive to enhance your product and facilitate seamless market expansion.As a majority-owned subsidiary of Imagica, we are dedicated to delivering top-notch services and next-generation solutions to the world’s leading filmmakers and content creators.About the RoleWe are seeking a detail-oriented and highly organized Project Manager with a proven track record in Digital Media and Localization project management. The ideal candidate will possess a solid understanding of current and emerging technologies and workflows, with the ability to manage tight deadlines, anticipate risks, and take ownership of projects. Exceptional communication skills and the adaptability to thrive in a fast-paced environment are essential.Key ResponsibilitiesOversee multiple projects from client order to final deliveryDevelop a comprehensive understanding of client specifications and requirementsFoster strong relationships with clients and ensure timely delivery of high-quality assetsMaintain clear communication with various clients and internal teamsDesign project plans and workflows, managing time, budget, resources, and quality controlTrack timelines and set realistic expectations for daily deliveriesProvide strategic solutions to client-related issuesCollaborate with operational teams to streamline processes and enhance the client experienceIdentify opportunities to improve clients’ experiences and partner with department leaders to implement initiativesAdhere to security policies and safeguard entrusted information assetsPerform other related tasks as necessary to fulfill responsibilitiesQualificationsFluent in Korean and EnglishDeep passion for customer experience and service excellenceStrong technical skills with a proactive approach to problem-solvingExcellent organizational and multitasking abilitiesAbility to adapt to changing priorities in a dynamic environmentProven experience in managing client relationships and projects

About Payoneer Founded in 2005, Payoneer Inc. is a global financial platform focused on making international business transactions simpler. The company supports businesses in over 190 countries, providing tools for global payments, compliance, currency management, and workforce solutions. With a team of more than 2,500 professionals, Payoneer aims to help underserved businesses connect to the global economy and operate with greater efficiency and confidence. Role Overview: Senior Client Business Manager This position is based in Seoul, South Korea. The Senior Client Business Manager will focus on expanding both new and existing client accounts. Success in this role requires initiative, adaptability, and a strong understanding of technology products and services. What You Will Do Grow business with current and prospective clients, identifying new opportunities and deepening existing relationships. Communicate complex technical concepts clearly to non-technical stakeholders. Manage relationships with executives and C-level contacts within large organizations. What We Look For Experience working with technology products and services. Ability to explain technical topics to audiences without a technical background. Proven skill in managing executive-level relationships, especially in large organizations. Comfort operating in a changing, growth-focused setting.

Join The Nielsen Company as a Client Partner, where you will play a crucial role in building strong relationships with our clients and driving strategic initiatives. In this position, you will collaborate with cross-functional teams to deliver insights and innovative solutions that enhance our clients' business performance.Your ability to understand client needs and translate them into actionable strategies will be key to your success. You will engage with stakeholders at all levels, ensuring that we meet and exceed client expectations.

Join the Digital Revolution with Aleph! At Aleph, we are not merely participants in the digital advertising realm; we are trailblazers defining its future. As representatives of prestigious platforms including TikTok, Amazon, Google, and nearly 55 others, we operate in over 130 markets worldwide.Our mission is to empower advertisers and brands to fully harness the advertising capabilities of these platforms. Through nurturing enduring partnerships, we create boundless opportunities for effective advertising at both local and global scales.With a global presence, Aleph invites you to be part of a rapidly growing, innovative team where your contributions have a direct impact. If you are ambitious, forward-thinking, and eager to excel in a dynamic international environment, Aleph is your ideal career destination.As a Client Partner, you will play a crucial role in driving Spotify’s advertising growth in Korea, assisting advertisers and agencies in leveraging our platform for effective audience engagement. Your strategic insights coupled with hands-on execution will be pivotal in achieving results while fostering long-term client relationships.

Join our dynamic team at Tosscareers as an Account Manager! In this role, you will play a key part in cultivating and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. You will be responsible for driving customer satisfaction and identifying opportunities for growth.

Role overview The Programme Manager at Turner Townsend in Seoul leads the delivery of complex client projects from initiation through completion. This position manages all aspects of programme delivery, ensuring that resources, schedules, and budgets align with client expectations. The role involves close coordination with both clients and internal teams to keep projects on track and achieve desired outcomes. What you will do Direct planning and execution for multiple client programmes, overseeing each phase from start to finish Manage resources, project timelines, and financial performance to ensure successful delivery Develop and maintain strong client relationships throughout the project lifecycle Work closely with cross-functional teams to achieve project objectives and resolve issues as they arise Location This role is based in Seoul.

Role Overview The IT Planning Manager (PMO) at Toss joins the IT Planning Team under the CTO in Seoul. This role shapes strategic direction and leads execution to support reliable IT operations across the company. What You Will Do Work closely with a team of four to develop and implement innovative IT planning approaches. Translate business strategies and objectives into actionable IT resource, project, policy, and budget plans. Establish guidelines, decision-making structures, and control systems to keep IT activities aligned with company strategy. Ensure IT operations are effective, legally compliant, and ethically managed. Team & Collaboration This position requires close collaboration with the current IT Planning Team. The team values fresh perspectives and strategic thinking to create new standards in IT planning at Toss.

About the RoleFuriosaAI is on the lookout for a Technical Program Manager to lead the deployment and delivery of our advanced AI solutions at both card and server levels in partnership with global manufacturing entities. In this pivotal role, you will oversee projects that integrate FuriosaAI's internal development teams and external hardware collaborators to deliver state-of-the-art solutions.This role demands exceptional communication and organizational skills to harmonize the technical and business aspirations of both FuriosaAI engineers and our partners. While a foundational understanding of electronics is advantageous, we welcome candidates who are enthusiastic to learn and evolve in this position. Frequent meetings will be conducted in English, necessitating the ability to manage relationships with international partners effectively.If you are eager to engage at the convergence of hardware and AI, work collaboratively with global partners, and make a significant impact on groundbreaking projects, we encourage you to apply.

Join Our Team!The Overseas Service Manager at Toss Securities is part of the Overseas Operations Team, working alongside the Overseas Operations Manager and Specialist.The goal of the Overseas Operations Team is to provide exceptional satisfaction through stable management of overseas products and to facilitate the expansion of new overseas offerings, positioning Toss Securities as the leading retail securities firm in overseas products.Your Responsibilities:Manage the entire process of planning, launching, operating, and overseeing bond services at Toss Securities.Plan new service launches by monitoring the bond market and identifying new business opportunities, ensuring an optimized user experience.Oversee and manage bond services, handling item information and trading processes. Resolve complex issues that arise during service operations and establish preventive measures. Collaborate with domestic and international partners and relevant departments to eliminate blockers and support swift problem resolution.Enhance operational efficiency by designing new features and interfaces for internal back-office systems, ensuring compliance with financial regulations and internal policies during service design. Build consultation processes and operational manuals related to bond services to educate relevant organizations.Strengthen organizational expertise by providing necessary training to internal departments and customer service teams to improve their understanding of bond services.Preferred Qualifications:Minimum of 5 years of experience in retail bond service planning, launching, or management at a securities firm, with ownership of the entire end-to-end process.In-depth understanding and expertise in bonds, along with familiarity with retail operations.Proven experience in proactively identifying and resolving issues to achieve results.Experience in managing bond proprietary accounts is a plus.Experience in leading new service launches for securities with innovative approaches is highly desirable.Collaboration experience with development teams or customer-facing service organizations is advantageous.Application Tips:Detail your contributions to the improvement planning of services you've managed.Highlight experiences that demonstrate significant business impact.Provide specific examples of processes you've built and executed to address operational challenges rather than just listing projects.Our Hiring Process:Application Submission > Job Interview > Cultural Fit Interview > Reference Check > Compensation Negotiation > Final Offer and OnboardingImportant Notes:Any false information in your resume or disciplinary history during employment may result in cancellation of employment.Individuals who fall under the prohibited hiring categories according to Toss Securities regulations may have their applications canceled.Individuals with disabilities and those eligible for national veterans' benefits are preferred during the application process.A Message for Future Colleagues:“We can view financial products, often perceived as difficult, from the customer's perspective and approach them with a fresh perspective.”

The Client Service Placement at AlphaSights in Seoul begins in June 2026 and runs for a minimum of 8 months. This program combines commercial work with direct involvement in live client projects, offering hands-on experience in a business-focused environment. Role overview Placement associates support the Client Service team as the main link between clients and the expert knowledge they need. The role centers on managing multiple projects for investors, strategists, and dealmakers who depend on timely insights. Daily tasks require strong communication skills and the ability to handle several assignments at once. Main responsibilities Expert recruitment: Connect with specialists who match client requirements, often working to tight deadlines. Understanding context: Learn about each project’s landscape, including relevant legal and regulatory factors. Project ownership: Manage communication between clients and experts, and coordinate schedules to keep projects on track. Who thrives in this role Enjoys working toward targets in a changing environment Keeps client needs as a top priority Performs well under pressure and meets deadlines Shows determination, resilience, and initiative What success looks like Gaining exposure to a broad business environment, not limited to one sector Building commercial and client management skills, including professional communication, negotiation, persuasion, project management, and time management Receiving mentorship and regular interaction with senior leaders, with the opportunity to present a business project to the co-founder and Region Head Potential consideration for a full-time job offer at the end of the placement. More information about commercial career paths is available here.

#LI-DNI Join Our Dynamic Team As a Product Manager, you will be responsible for essential features to ensure the stable operation of our banking services. This includes defining problems, uncovering challenges, proposing directions, and executing improvement plans. Streamline and automate core services such as membership, authentication, and remittance, enabling our team to deliver products more swiftly. Manage risks from security and compliance perspectives while improving products through VOC analysis. Gain experience in operational management, new platform planning, and leading development projects. Want to learn more about the PM chapter?-> Everything about Toss PM Chapter (https://tosspublic.notion.site/Product-Manager-8f7865c83dca40bf8bef5a116144e9f4) Your Responsibilities Upon Joining Lead critical areas such as membership, authentication, and remittance to stabilize and effectively expand our banking service through diverse improvement initiatives. Analyze customer feedback to identify areas for enhancement, thereby increasing product quality and customer satisfaction. Evaluate relevant policies and operational processes, eliminating unnecessary procedures and enhancing operational tools through function development and automation. We Seek Individuals Who Possess a deep understanding of online products and services rather than just banking domain knowledge. Experience in banking products is not mandatory. Have a proven track record of spearheading improvement initiatives for online products and services, achieving excellent outcomes. Have actively diagnosed and resolved issues post-launch, maximizing the value delivered to customers and teams. Can effectively communicate with various stakeholders (planning, design, development, CX, partners) to operate services from multiple perspectives. Have documented experiences in user-centered problem discovery and functional improvements. Can prioritize tasks and quantitatively demonstrate improvements post-deployment. Resume Writing Recommendations Detail your contributions to the improvement planning of products/services you managed. Highlight experiences that showcase how you expanded business value. Describe your experiences in defining problems in product operations and strategizing solutions, rather than merely listing projects. Present measurable outcomes and criteria for your execution efforts. Your Journey to Joining Toss Application > Job Interview > Cultural Fit Interview > Compensation Negotiation > Final Acceptance and Onboarding A Word from a Colleague "If it means making the product better, I can try anything with my colleagues." I'm responsible for improving and stabilizing internal products that enable Toss team members to work more efficiently. The insights and experiences I've gained managing various operational aspects and productivity tools contribute to innovations that drive the rapidly growing Toss team toward greater goals! At Toss, numerous improvement points discovered while managing products are not neglected. As a PM, you know best how much inconvenience users face and why these inconveniences occur. You are empowered to make decisions for problem-solving without worrying about external opinions. You can do anything to make your product 100 times better, with strong colleagues by your side who can help facilitate fundamental discussions about the product and quickly execute solutions. #LI-DNI

Are you an analytical thinker with a knack for quick learning? Do you thrive in a dynamic, entrepreneurial environment? If so, we want to hear from you!About Us:Atheneum is a premier global insights platform, catering to a diverse clientele that includes prominent strategy consulting firms, prestigious investment houses, and well-known multinational corporations. Our goal is to deliver rapid insights that empower our clients' decision-making processes. Leveraging our advanced AI capabilities, we facilitate swift connections between our clients and top-tier professionals and industry leaders from around the world.With over 500 professionals across 13 offices worldwide, including regions such as the US, South America, Europe, the Middle East, and Asia, Atheneum is on an exciting growth trajectory.Your Role:As an Associate, you will play a crucial role in researching, engaging, and linking industry experts with our clients. Your responsibilities will include understanding client needs, identifying knowledge gaps, and sourcing the most suitable industry experts. This fast-paced role requires effective communication, recruiting skills, negotiation, and sales abilities, along with the capacity to juggle multiple projects simultaneously.Familiarize yourself with client projects to evaluate their scope and requirements.Utilize your insights to actively recruit relevant experts via phone and email.Promote Atheneum and the benefits of participating in expert networks.Coordinate expert interviews for clients.Collaborate with your team to meet project deadlines and exceed client expectations.

Location: Seoul (Hybrid/full time) About the Team Gerson Lehrman Group (GLG) is looking for a dynamic Associate to join our Corporate Team in Seoul. In this pivotal role, you will assist in managing research inquiries from our corporate clients located throughout South Korea. The Associate in the Corporate team is integral to driving GLG’s core business processes. You will fulfill timely client research requests, identify, and propose various research methodologies that align with client needs, and facilitate connections between GLG clients and our Network Members. As an Associate, you will undergo a thorough training program, receive ongoing coaching, and develop essential business and leadership skills that will empower your growth in current and future roles. Key Associate Responsibilities Include: Collaborating with team members on diverse client projects and engaging with Network Members. Recruiting new experts to join GLG’s insight network through strategic lead generation and outreach via phone, email, and other channels. Enhancing your understanding of client strategies and industry sectors to identify and assess the best experts for client projects. Coordinating and confirming key calls and meetings between GLG clients and Network Members, including scheduling for new recruits. Proactively engaging with GLG’s Network Members to comprehend their expertise and evaluate their fit for client projects. Working closely with senior team members to expand project scopes and refine recruiting strategies to ensure successful client outcomes. Learning and adhering to our compliance policies and procedures to maintain the integrity of client engagements. As an Associate, You Will Learn To: Thrive in a fast-paced, phone-based environment that requires meticulous attention to detail and effective prioritization of multiple workflows. Recruit and evaluate relevant experts for the GLG Network, honing your skills in lead generation, outreach, screening, and pitching. Develop strong, transferable business skills, including communication, time management, negotiation, problem-solving, project management, and meeting monthly/quarterly targets. Collaborate with colleagues across both regional and global teams to contribute to the success of GLG's initiatives.

Join 5minlab as an Action Planner where you will be at the forefront of creative strategy and execution. Your role will involve conceptualizing innovative projects and collaborating closely with diverse teams to bring ideas to life. This is an opportunity to make a tangible impact in a dynamic environment.