Technical Program Manager at Toss Careers | Seoul

Join our dynamic Tech Excellence Team as a Technical Program Manager (TPM), where your role transcends traditional project management. In this pivotal position, you will design a robust operational framework that empowers our technical organization to enhance its capabilities independently while addressing critical blockers that hinder progress. You will act as a builder who aligns business and technology, strengthens execution across teams, and provides essential support for tech leadership.Unlike a Technical Product Owner (TPO), who focuses on specific product success within silos, the TPM operates across the organization, crafting structures to resolve the most significant challenges. You will coordinate with a broader set of stakeholders to create substantial impacts while collaborating closely with the Head of Tech as a strategic partner, particularly in resolving diverse technical challenges.

Join us as a Technical Product Owner specializing in AI!The Technical Product Owner at Toss is a vital part of our team, driving the success of technology-driven products across various services.This role focuses on rapidly experimenting with AI/ML-based features and connecting them with real user experiences.Your responsibilities will include:Leading the end-to-end planning and improvement cycles of ML-based products.Defining and executing how technology should function in areas like recommendations, rankings, search, and personalization.Collaborating closely with Data Scientists and ML Engineers to bridge technology and product.Defining business impact, designing metrics, and enhancing products through A/B testing and iterative processes.Designing AI-driven user experiences, business structures, and technical architectures with a long-term perspective.We are looking for someone who:Has practical experience designing and operating machine learning-based products or systems.Possesses strong interest or experience in various ML applications such as recommendations, rankings, predictions, search, personalization, demand forecasting, and ad optimization.Has experience leading complex and uncertain tasks to completion.Can create incremental outcomes while considering both business impact and technical feasibility.Resume Tips:Clearly outline the flow from problem definition to solution generation, stakeholder collaboration, and final results for each product, service, or project.Instead of merely listing duties, highlight your achievements and insights gained throughout the process.Journey to join Toss:Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding.“We are a team genuinely committed to delivering the best results to our users right now.”Recommendations, searches, and rankings are not merely technical problems.We need to design and solve complex issues involving customer context, our business strategy, and real-time data flows.There are no absolute answers, and we must always validate through A/B testing. Hence, this team speaks through experiments rather than opinions and metrics rather than assertions.If you love technology and want to lead the transformation of that technology into real user experiences and metrics, you will find exciting opportunities here.

Join our dynamic Risk Management Team at Toss, where we are committed to establishing and operating an effective risk management framework. We analyze enterprise risks stemming from merchant operations, financial dealings, and credit risks, developing strategic responses to potential threats.In this role, you will proactively identify and assess various risks faced by our company and merchants, implementing management strategies to navigate these challenges. Furthermore, you will establish preventative measures to mitigate potential risks before they materialize.As part of your responsibilities, you will discover and monitor rules to detect credit risks associated with merchants and advertisers (e.g., defaults, delays). You will develop and implement risk management strategies to identify, evaluate, and mitigate overall merchant risks. You’ll analyze and manage the merchant portfolio, focusing on financial, operational, and regulatory risks.Additionally, you will enhance internal policies to align with the requirements of regulatory bodies and payment institutions. In the event of payment incidents or issues, you will be expected to contribute to strategic decision-making and response planning.

Join Our Dynamic Team! Become a part of the Toss Coffee Silo Barista Team, dedicated to serving the Toss community. Our mission is to enhance employee engagement through high-quality coffee and refreshing beverages. We are an integral part of the People & Culture Tribe's Community Team. Your Responsibilities: Deliver exceptional coffee and beverage services to Toss employees, ensuring the highest industry standards. Provide tailored coffee and drink options that cater to the individual preferences and needs of team members. Support team events and create memorable experiences by offering beverages during onboarding and external visits. Foster a renewed perception and culture of barista professionalism within the organization. Strengthen our One Team spirit by acting as a vital link between Toss and its subsidiaries. Who We Are Looking For: A professional barista with over 2 years of experience, excluding part-time roles, with exposure to various specialty coffees. Strong communication skills with a proven ability to collaborate effectively with diverse colleagues. A proactive mindset focused on continuous improvement in customer satisfaction. Experience in managerial roles, café ownership, or team leadership is a plus. Knowledge of menu development based on ingredient understanding is advantageous. Application Guidance: Please describe your motivation for applying to Toss Coffee Silo. Detail the efforts you have made to develop as a professional barista. Important Information: This is a contract position for the first year, with potential for extension or conversion to a full-time role based on performance. We offer top-tier compensation in the barista industry, including performance bonuses and additional cash benefits. Work hours are from 9 AM to 9 PM, with shifts scheduled accordingly. There are four office locations, and you will be assigned after the interview process. Your Journey with Toss: Application submission > Job interview > Cultural fit interview > Compensation negotiation >...

Join our dynamic team at Toss Careers as a Research Assistant! In this role, you will engage in innovative research projects that drive our initiatives forward. Collaborate closely with cross-functional teams, analyze data, and present your findings to influence decision-making. We are looking for a motivated individual who is passionate about research and eager to learn.

The Network Engineer role at Toss is part of the Infra Engineering Tribe in Seoul. This team collaborates with System Engineers and InfraOps Engineers to deliver infrastructure that keeps Toss services reliable, fast, and secure. The work supports Toss’s mission to advance financial technology and innovation. Role overview Build and manage network infrastructure for a range of Toss services. Develop and operate monitoring systems to ensure smooth network operations. Optimize network performance, addressing issues to maintain high service quality. Requirements Less than 5 years of experience in network construction. Strong understanding and hands-on experience with L2/L3 data center networks. Demonstrated initiative to improve networks and expand technical skills. Familiarity with TCP/IP and troubleshooting based on it is preferred. Experience working with others to identify and resolve network issues is valued. Experience with IPSEC VPN and L4 (SLB) is a plus. Knowledge of traffic or log monitoring using open source tools is advantageous. Resume tips Describe two memorable cases where technical issues were resolved, such as optimizations or bug fixes. Highlight project contributions, specifying your role, the technology stack, and improvements made before and after your involvement. Hiring process Application submission Job interview Cultural fit interview Reference check Salary negotiation Final acceptance and onboarding

About the Role Toss is looking for a Frontend Developer in Seoul to help build and improve web applications. This role works closely with designers and backend engineers to deliver smooth, effective user experiences. The team values modern frontend development and keeps up with current technologies. What You Will Do Develop and maintain web applications for Toss products Work with designers to translate UI/UX designs into functional interfaces Collaborate with backend developers to integrate APIs and data Use current frontend tools and frameworks as part of daily work Location This position is based in Seoul.

Join Toss Careers as a Software Engineer and be part of a dynamic team dedicated to innovation and excellence in technology. We are looking for talented individuals who are passionate about coding and eager to tackle exciting challenges in the tech landscape. This is an excellent opportunity to contribute to transformative projects that make a real impact.

Join Toss Payments as a Marketing Manager and play a pivotal role in shaping our marketing strategies. You will collaborate with cross-functional teams to design and implement comprehensive marketing campaigns aimed at expanding our market presence. Your creativity and analytical skills will drive innovative solutions that resonate with our target audience.

# Join Our Team- The Search Platform Team aims to create a fast and reliable search technology platform that everyone can use, providing technical support for search utilization across Toss.- We are building a robust Elasticsearch-based search infrastructure and common platform that allows various search systems, including commerce shopping search, advertising search, and integrated app search, to be rapidly experimented with and reliably operated.- The platform we develop is not just a basic search engine operation tool but is designed with scalability and consistency so that more teams can easily leverage search technology in actual services.- We are connecting unstructured elements like keyword search, vector search, and AI ranking models into a single search platform and expanding towards broader issues together.

Join Our Dynamic TeamAs a Data Engineer at Toss, you will be part of the Data Platform team.The Data Platform team operates within the Data Division, supporting and managing the data and platforms necessary for all Toss services.Our team comprises members with 2 to 18 years of experience from diverse backgrounds, including portals, banking, gaming, and startups.We encourage team members to pursue various interests and collaborate freely on skills and knowledge sharing.Your ResponsibilitiesDevelop and maintain stable and efficient data pipelines (ingestion, loading, streaming).Contribute to data-driven Toss services through real-time distributed processing of large datasets.Create and manage tools to ensure a reliable and efficient data experimentation and analysis environment for your colleagues.Develop various data service applications for data analysis and platform operation.Who You AreYou have experience in developing data pipelines for large-scale data processing (collection, processing, analysis).You are familiar with large-scale distributed systems (Hadoop, HBase, Kafka, Spark, Flink, etc.).You possess software development skills for data application development (Java, Scala, Python, etc.).You have intermediate or advanced programming skills (web/client/server programming).Experience in developing services related to recommendations/advertising/machine learning is a plus.Please Highlight These Experiences in Your ResumeDetail the projects you worked on, the technologies you used, and how you solved challenges, rather than just listing languages or frameworks.Experience using platforms similar to Toss is beneficial, but we prioritize growth potential and problem-solving abilities over specific technologies.Include any experience resolving critical failures while operating platforms or optimizing for performance and resource usage.Share experiences where you identified and resolved bugs in open-source software or contributed enhancements.Your Journey to Joining TossApplication submission > Technical interview > Cultural fit interview > Reference check > Compensation discussion > Final offer

Role Overview The IT Planning Manager (PMO) at Toss joins the IT Planning Team under the CTO in Seoul. This role shapes strategic direction and leads execution to support reliable IT operations across the company. What You Will Do Work closely with a team of four to develop and implement innovative IT planning approaches. Translate business strategies and objectives into actionable IT resource, project, policy, and budget plans. Establish guidelines, decision-making structures, and control systems to keep IT activities aligned with company strategy. Ensure IT operations are effective, legally compliant, and ethically managed. Team & Collaboration This position requires close collaboration with the current IT Planning Team. The team values fresh perspectives and strategic thinking to create new standards in IT planning at Toss.

Join Our Team! As a Site Reliability Engineer in the Tech Platform Tribe, you will work as a Server Developer. You'll build and operate effective monitoring systems to proactively detect and rapidly respond to issues. Your role will involve establishing performance testing environments to support service growth and addressing any challenges that arise, while designing solutions to prevent recurrence. Your Responsibilities: Continuously enhance the stability, scalability, availability, and latency of our systems. Improve monitoring systems to facilitate rapid root cause analysis in high-traffic environments. Resolve issues during outages and develop designs and solutions to prevent future occurrences. Establish and conduct performance testing environments to identify improvement points. Identify and improve single points of failure in network, application, open-source, and Kubernetes systems. Experiment with and evaluate various open-source products for potential implementation. We Are Looking For: Experience in Java/Kotlin and Spring Framework development, coupled with strong problem-solving skills. Ability to verify system availability through performance testing and resolve bottlenecks. Deep understanding of Linux and network systems. Experience operating infrastructure based on MSA, Kubernetes, Istio, Redis, Kafka, and ELK. A proactive approach to operating mission-critical services with a strong sense of responsibility. A willingness to embrace change and quickly adapt to new technologies while seeking continuous growth. Resume Submission Tips: Highlight impactful experiences and learning points rather than just listing past roles. Share instances where you proactively identified and resolved issues to enhance service stability. Discuss experiences where you significantly improved operational systems or introduced innovations that enhanced productivity and efficiency. Provide examples of deep analytical work to identify and resolve root causes of issues. Consider how you have designed systems to emphasize efficiency in environments with high or fluctuating traffic.

# Join Our Dynamic Team- As a Research Assistant, you will be part of the Strategy Team.- Our Strategy Team is dedicated to providing strategic insights that empower each of Toss's various services to grow like a startup, leading the implementation of these strategies.- You will identify growth levers and discover impactful action items to propel our services, aiming to transform them into new engines of growth for Toss.- Our team comprises members from top-tier strategy consulting firms and leading tech companies. # Your Responsibilities- Collaborate with team members to support strategic planning for Toss services.- Conduct thorough research and analysis on domestic and international fintech and related industries to provide information for product strategy and growth opportunities.- Gather and organize data from Toss services and external research institutions to assist in business modeling within the team. # Ideal Candidate- We are looking for someone with a quick learning ability who can conduct research on diverse topics.- Experience in investment banking, consulting, or private equity/venture capital internships is preferred.- Additional experience in strategy consulting internships or research related to B2C mobile services would be a plus. # Important Information- This is a contract position with a duration of 3 months from the date of hire.- Applications are reviewed on a rolling basis, and candidates who pass the initial screening will be notified about interview arrangements. # The Application Journey at Toss- Application submission > Job interview (mini case study) > Final acceptance- Recruitment is ongoing (until positions are filled).- The mini case study will focus on topics related to actual business operations at Toss.- In some cases, tasks such as Excel tests or research assignments may also be included; further details will be provided to candidates who pass the document screening.- Candidates with disabilities or those eligible for national veterans' benefits will receive preferential consideration according to relevant laws.

#LI-DNI The Product Designer (Tools) role offers two application paths based on your portfolio status. Please refer to the 'Important Notes' section below for details.Introducing Toss Community (all affiliates)During the interview process, your strengths and background will help determine the specific affiliate and product you'll work with. Post-hire, opportunities to shift your focus to different products based on personal preferences and skillsets will be provided as the product grows.- Toss: Identify customer challenges in financial living and offer proactive solutions to simplify all financial matters through Toss.- Toss Bank: Innovate traditionally complex banking services into user-centered experiences by continually questioning the 'why' and providing sensible banking solutions that break away from conventional norms.- Toss Payments: Create revolutionary B2B solutions beyond payments, directly addressing challenges faced by merchants and enabling them to focus on revenue growth.About the Team You'll JoinThe Product Designer (Tools) plays a crucial role in developing products that sustain Toss's organizational culture, supported by a deep understanding of that culture.- As part of a silo (Silo) or functional team (Team), you will create tools that enhance team productivity.- You'll conceptualize products for data analysis systems, onboarding resources for new hires, and solutions to eliminate inefficiencies through automation.For Toss BankWorking alongside Product Owners, Frontend Developers, and Server Developers in an internal squad, you'll constantly seek to enhance the efficiency of Toss Bank's team operations.For Toss PaymentsYou will be part of a product organization composed of makers like Product Owners, Frontend Developers, and Server Developers, focusing on redefining electronic payment products to enhance team efficiency.Your Responsibilities- Design web productivity tools to improve workflow efficiency.- Create data analysis tools and chatbot experiences, and develop an internal automation portal.- Contribute to optimized workflows that cannot be achieved through standard tools.- Continuously gather VOC, design UX, and execute UI improvements until the product meets customer expectations.Who We Want to Work With- You should have the ability to structure and visualize complex data through UI design.- Experience in identifying customer needs based on quantitative and qualitative data is essential.- A proven track record of persuasive logical communication and collaboration to achieve optimal customer experiences is required.- You must proactively identify and effectively improve inefficient work processes to save resources.- Familiarity with Web UI is necessary.- Experience leading user-centered renewals of technology-driven products is a plus.- Prior design experience with internal web products and data analysis tools (Google Analytics, Mixpanel, Leanplum, Amplitude, etc.) will be beneficial.Important NotesThe Product Designer (Tools) role allows for two application paths...

Join Our TeamThe Strategy Manager position at Toss Securities is part of the Strategy Division within the Strategy & Ops Team.This role involves setting goals (mission/vision, business strategy, company OKRs) from a company-wide perspective, collaborating with various teams including Product, Data Analytics, Business Development, and Finance.Your ResponsibilitiesIdentify and monitor domestic and international market opportunities to drive exponential business growth.Establish mid- to long-term strategies and business plans to convert market opportunities into business value, while collaborating with team leaders and Product Owners to prioritize strategic initiatives.Act as the key point of contact for C-level executives and team leaders, providing insights necessary for company-wide business decisions.Continuously identify corporate agendas for business improvements across all areas including product, operations, and pricing policy; facilitate project execution in collaboration with relevant teams when necessary.Review monthly/quarterly business performance, deriving insights and sharing them across the organization to enhance overall understanding of business performance.Who We Are Looking ForExperience in independent thinking based on first principles and in-depth research using various case studies to propose strategic directions and create impact.Strong analytical thinking and communication skills to distill core insights from complex problems and deliver them effectively.Proven experience in using data to accurately assess the current state of products and derive strategies for improvements and growth.Ability to draw insights from competitor and benchmark data through industry, business, and financial analysis skills.Flexibility to adapt to dynamic business environments and effectively engage in cross-functional work by understanding the needs of the field.Experience or understanding in planning and executing strategies in adjacent areas and new growth businesses that expand the scope of traditional securities, including digital assets, global content platforms, social-based services, and B2B investment infrastructure.Experience in formulating strategies for entering overseas markets, establishing local partnerships, reviewing regulatory environments, and executing localization is preferred, along with a strong willingness to learn about related fields.Journey to Join Toss SecuritiesApplication submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboardingPlease NoteIf any false information is found in the resume or if any disciplinary matters are confirmed during employment history, recruitment may be canceled.Recruitment may also be canceled for those who fall under prohibited hiring categories or have disqualifying reasons according to Toss Securities regulations.Individuals with disabilities and those eligible for national veterans' benefits are given preference in accordance with relevant laws.A Note for Future ColleaguesWe are looking for bold dreamers and courageous individuals who are eager to grow and contribute to the transformation of Toss Securities as our Guiding Light: “To go where no one has gone before, faster than anyone else.”

주요 업무개발 및 개선: 토스신용카드, 내 보험 조회, 행운퀴즈 등 토스 앱의 웹 서비스.PC 웹 서비스: 토스 홈페이지 등 다양한 웹 서비스 개발.사용자 경험: 완벽한 사용자 경험을 위한 프론트엔드 개발 및 배포 환경 개선 참여.UI 라이브러리: 사내 프론트엔드 공통 UI 라이브러리(TDS) 개발.

About Toss Care and the Role Toss Care operates the Toss Ium Childcare Center in Seoul, serving the families of Toss team members. Opened in March 2026, the center aims to provide children with meaningful educational experiences in a safe, respectful setting. The team values early childhood education expertise and seeks to build a supportive community among parents, staff, and the company. What You Will Do Deliver educational activities that respect each child's developmental needs and individuality. Support Toss staff by understanding the company culture and helping parents focus on their work and feel confident in their parenting. Document and share daily activities, helping to foster a culture that values children's lives and play. Who We’re Looking For Valid childcare teacher certification (or expected by February 2026). Available to work as an assistant teacher from 11 AM to 8 PM. Commitment to early childhood education and respect for children's rights. Openness to change and a flexible approach to teaching. Strong communication skills for building positive relationships with parents and colleagues. Experience with the Reggio Emilia approach is a plus. How to Apply Describe your motivation for joining Toss Childcare Center. Share examples of planning and running educational activities or programs, or propose new initiatives you would like to implement. Include stories where you solved problems or built trust through collaboration. If you have documentation experience, attach 1-2 examples of your records. Additional Details No fixed application deadline; the position will close when filled. Applications are reviewed in order of receipt. Selected candidates will be contacted for interviews. Work location: Toss Ium Childcare Center, near Shin-nonhyeon Station, Seoul. Initial contract: one year, with possible extension or conversion to a permanent role based on performance. Compensation details are shared with candidates who complete all interview stages, based on internal criteria. Hiring Process Application submission Phone interview Role-specific interview Cultural fit interview Pre-employment health check Final offer and onboarding

About the Team You'll Join The Compliance Manager at Toss Securities is an integral part of the Compliance Division, specifically within the Compliance Team. This team is responsible for establishing and operating internal control systems essential for the development of Toss Securities' innovative products and services, as well as conducting pre-reviews to prevent legal risks. Team members collaborate and share their expertise based on their individual specializations to achieve common objectives. Your Responsibilities Upon Joining [Business Compliance Advisory] Analyze relevant regulations at the time of launching new services and design practical alternatives to mitigate risks. Provide compliance reviews in close communication with operational departments (Tribe/Silo). [Internal Control Inspections] Identify tasks requiring internal control inspections and establish inspection policies and measures. Enhance internal control checklists by department and improve the inspection process. When issues are detected during inspections and monitoring, derive corrective measures and communicate them to operational departments for follow-up. We Want to Work With Someone Who Has a minimum of 3 years of experience in compliance monitoring or legal affairs in a securities firm. Possesses practical knowledge of core business logic in the securities industry (e.g., brokerage, advisory/management services). Has experience in establishing diverse inspection and monitoring policies related to internal controls based on a strong understanding of retail services and mobile business. Exhibits excellent communication skills for collaboration with operational departments. It Would Be Great If You Also Have Experience collaborating with product teams. A strong understanding of control logic for various financial products. Knowledge in other internal control areas such as AML, consumer protection, and personal credit information. Experience dealing with regulatory bodies, such as responding to inspections by the Korea Exchange. Resume Submission Tips Clearly outline your actual monitoring, inspection, and improvement measures performed by task. If you have experience in establishing various inspection and monitoring policies related to internal controls based on a strong understanding of retail services and mobile business, please detail that. Describe experiences where you presented alternatives instead of a simple 'No' when faced with unreasonable demands from operational departments. If you have examples of process improvements that not only strengthened internal controls but also created value, please provide details of the improvements and their impacts. Your Journey to Joining Toss Securities Application Submission > Job Interview > Cultural Fit Interview > Reference Check > Compensation Discussion > Final Offer and Onboarding Please Note Employment may be rescinded if false information is found in your resume or if disciplinary actions during your employment history are confirmed. Employment may also be rescinded for candidates who fall under prohibited hiring categories or have disqualifying factors as per Toss Securities' internal regulations.

# Introducing Toss Payments Toss Payments is dedicated to innovating the electronic payment market, providing merchants with comprehensive solutions from technology to operations, while offering consumers a seamless and user-friendly payment experience. Visit our introduction page: https://introducetosspayments.oopy.io/ # About the Team You'll Join The Account Manager role is part of the Key Account Growth Team within the Toss Payments Sales Tribe. This team is responsible for sales and partnerships related to Toss Payments' electronic payment services, focusing on existing clients, partners, and international payment companies. We aim to grow Toss Payments' business by introducing core payment products, discovering and expanding partnership channels, and enhancing integration of international payment products. # Your Role and Responsibilities Lead, manage, and take responsibility for the entire sales process, including introduction, negotiation, and onboarding of core payment products for existing clients. Engage directly with key decision-makers, from operational staff to executives, during the sales process, driving proposals and decision-making for payment product integration. # Who We Want to Join Us 5+ years of experience in cross-selling and upselling to large and small clients, preferably in a payment gateway (PG) company. Strong problem-definition skills to address various challenges that arise during the client sales process, coupled with flexible thinking to find solutions. Ability to comprehend and clearly explain complex products, policies, and processes. Proven persuasive communication skills, with a history of successful negotiations with clients and internal stakeholders. Experience in technology-based B2B sales is a plus, but not mandatory. # Application Tips Detail your experiences leading client sales and the quantifiable results achieved during that process. If you have experience creating proposals and negotiating with clients, please elaborate on those experiences. # Journey to Join Toss Payments Application submission > Job interview > Cultural fit interview > Reference check > Offer negotiation > Final acceptance and onboarding. A Message for Future Colleagues “Finding growth opportunities through sales and achieving significant success through negotiation and problem-solving is incredibly rewarding.” Having transitioned from a global company to Toss Payments, I now have the autonomy to define my sales deals and tackle challenges without waiting for approvals. If you're looking to find growth opportunities through sales and create significant successes through negotiation and problem-solving, apply for the Account Manager position now!