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Technical Operator at Ocado Group | Melbourne, Australia

Ocado GroupMelbourne, Australia
On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates with a strong technical aptitude and a commitment to operational excellence. Ideal candidates will have hands-on experience with material handling equipment and a keen eye for detail.

About the job

Join the innovative team at Ocado Group, a leading UK-based online grocery retailer and one of the largest dedicated online grocery platforms globally. We provide state-of-the-art services to partner clients worldwide through our advanced robotics technology known as the Ocado Smart Platform (OSP). Our highly automated Customer Fulfillment Centers (CFCs) redefine the online grocery shopping experience, ensuring timely and efficient deliveries through our local partner, Coles.

About the Role:

We are seeking a dedicated Technical Operator to support our soon-to-be-launched Customer Fulfillment Centre in Truganina, VIC, Australia. In this pivotal role, you will contribute to the seamless operations of our cutting-edge, automated Customer Fulfillment Centre.

Your responsibilities will include assisting the Engineering Operations team with various Material Handling Equipment, such as Bagging Machines, conveyors, and specialized Ocado machinery. Your primary focus will be on operational support, cleaning, and maximizing the efficiency of our equipment while maintaining a tidy technical environment as directed by the Management Team.

Operational Responsibilities:

  • Assist in the operation of bagging machines and container delivery conveyors to ensure a smooth bagging delivery process, which includes:
    • Managing the operations of bagging systems and resolving jams in the conveyor system.
    • Loading and operating bagging machines with new bag stock.
    • Conducting quality control, documentation, and escalation of any bag stock quality issues.
    • Performing basic to intermediate machine setup and troubleshooting of straightforward faults and jams.
    • Working under the supervision of engineers to assist with maintenance and repair tasks.
    • Driving machine operations to peak performance by identifying trends and suggesting improvements.
  • Support the On Grid Robotic Pick operating system by:
    • Maintaining high availability of end effectors and consumables.
    • Preparing, cleaning, repairing, and reassembling offline end effector units and filters.
    • Conducting preventive maintenance and cleaning of the robotic equipment.

About Ocado Group

Ocado Group stands at the forefront of online grocery retailing, utilizing pioneering technology to deliver an unparalleled shopping experience to consumers. Our advanced robotics and automated systems ensure efficiency and accuracy at every step of the delivery process.

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