company

Technical Ex-Founder

Retell AISan Francisco Bay Area
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

About the RoleAs part of our Forward Deployed Engineering team, you will play a crucial role as a highly skilled, product-focused builder, collaborating directly with clients to bring Retell’s voice AI platform to life in production environments. This hands-on position is ideal for someone with experience in building from 0 to 1. You will dive deep into the code while also influencing the deployment, extension, and evolution of our product in real-world settings. This role goes beyond mere API integration; you will design systems, make product decisions, and develop solutions that have a direct impact on revenue. Collaboration with customers, founders, and engineering teams will be key as you transform ambiguous challenges into deliverable systems. This is the perfect opportunity for someone who enjoys both building and owning outcomes from start to finish.

About the job

About Retell AI

At Retell AI, we are pioneering the transformation of call centers utilizing groundbreaking voice AI technology founded on first principles.

In just 18 months since our inception, we have empowered thousands of businesses to leverage Retell's AI voice agents for sales, support, and logistics calls, significantly reducing the need for extensive human teams. Supported by distinguished investors including Y Combinator and Alt Capital, we have achieved remarkable growth, scaling from $5M to $36M ARR with a dedicated team of 20.

Looking ahead to 2026, our ambition is to develop a state-of-the-art customer experience platform that fully harnesses AI to operate entire contact centers. Rather than simple automation requiring constant human oversight, we are building intelligent AI “workers” capable of serving as frontline agents, quality assurance analysts, and managers, continuously optimizing customer interactions.

As we expand rapidly, we are on the lookout for innovative minds eager to tackle challenging technical problems, move quickly, and make a meaningful impact at one of the fastest-growing voice AI startups.

Join us in shaping the future.

About Retell AI

Retell AI is at the forefront of revolutionizing the call center industry with advanced voice AI technology. Our mission is to create intelligent AI solutions that enhance customer interactions, enabling businesses to operate more efficiently and effectively. Backed by top-tier investors, we are committed to innovation and excellence in customer experience.

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