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Technical Director of Product Success - CRM

ServiceNowAtlanta
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Proven experience in technical leadership roles, preferably within product success or customer support. Strong understanding of CRM systems and product management. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced environment.

About the job

The Technical Director of Product Success for CRM at ServiceNow plays a key role in Atlanta. This position focuses on ensuring that customers gain the most value from ServiceNow's CRM offerings. The director guides efforts to improve customer experiences and outcomes with these products.

What you will do

  • Lead projects and initiatives that help customers maximize value from CRM solutions
  • Collaborate with teams throughout the company to enhance support strategies
  • Develop and drive programs that boost customer satisfaction and encourage wider product adoption

About ServiceNow

ServiceNow is a leading digital workflow company that is transforming the way people work. Our platform enables organizations to work smarter and faster by creating and automating workflows across departments.

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