Technical Customer Success Manager at Sentry | San Francisco

About SentryIn a world filled with subpar software, Sentry is dedicated to transforming the developer experience. Our mission is to empower developers to create high-quality software swiftly, allowing everyone to reconnect with the joy of technology.Backed by over $217 million in funding and trusted by more than 100,000 organizations, including giants like Disney, Microsoft, and Atlassian, we are at the forefront of developing innovative performance and error monitoring tools. Our goal is to minimize bug-fixing time so that companies can focus on what truly matters: building great products.At Sentry, we champion a hybrid work environment across our global locations, with Mondays, Tuesdays, and Thursdays designated as in-office days to foster collaboration. If you have a passion for crafting solutions that enhance the digital experience, join us in shaping the future of software monitoring.About the RoleWe are on the lookout for an enthusiastic and detail-oriented Executive & Office Assistant to collaborate with our leadership team and manage daily operations at our San Francisco office. This pivotal role involves delivering comprehensive administrative support to our executives and partnering with the SF Office Manager to create an inviting and efficient workplace for all employees and visitors. As an integral part of our operations, you will facilitate seamless facility management and enhance communication within the team.If you excel at instilling order amidst chaos in a vibrant and dynamic environment, this opportunity is for you. Join our rapidly growing team committed to revolutionizing software development for half a million developers; we need your expertise!Note: While our company policy supports a hybrid work approach, this position requires in-office presence five days a week in San Francisco.

About SentrySentry is dedicated to transforming the software development landscape. We believe that bad software should be a thing of the past. Our mission is to empower developers to create high-quality software swiftly, allowing us all to enjoy technology without the headaches of bugs and performance issues.With over $217 million in funding and a community of more than 100,000 organizations that trust our vision, we are proud to deliver cutting-edge performance and error monitoring solutions. Our tools are utilized by industry leaders like Disney, Microsoft, and Atlassian, enabling them to minimize time spent on troubleshooting and maximize time spent innovating.At Sentry, we champion a hybrid work culture across our global locations. With designated in-office days on Mondays, Tuesdays, and Thursdays, we foster collaboration and teamwork. If you are passionate about building tools that enhance the digital experience, join us in shaping the future of software monitoring.About the Role:As a key member of the Solutions Engineering team at Sentry, you will play an integral role in assisting our largest clients with the seamless integration of Sentry into their applications and workflows. From SDK integration to ensuring that alerts and issues are routed appropriately, your expertise will be vital in optimizing customer implementations and usage. Your goals will include:Empowering developers to swiftly identify and resolve application slowdowns and errors.Enhancing development team productivity and elevating customer satisfaction levels.Your Responsibilities Will Include:Understanding customer challenges and objectives to create tailored implementation and onboarding strategies that deliver business value.Creating best practices and educational materials focused on error and performance management, including “how-to” articles and videos.Serving as a trusted advisor and subject-matter expert, guiding customers in software engineering and monitoring best practices.Facilitating workshops that promote deeper engagement and broader adoption of Sentry's solutions.Collaborating cross-functionally to provide valuable feedback to product and development teams, aligning Sentry's roadmap with customer needs and improving time-to-value.You Will Thrive in This Role If You:Enjoy discussing technology and engaging with engineers and technical leaders.Flourish in a dynamic environment and embrace diverse challenges.

About SentryAt Sentry, we believe that bad software shouldn't be the norm. Our mission is to empower developers to create better software at a faster pace, allowing us all to enjoy technology more fully.With over $217 million in funding and a community of 100,000+ organizations supporting our vision, we are dedicated to developing performance and error monitoring tools that enable companies like Disney, Microsoft, and Atlassian to minimize bug fixing and maximize product development.Embracing a hybrid work model across our global offices, we invite you to join us in the office on Mondays, Tuesdays, and Thursdays to foster meaningful collaboration. If you are passionate about building solutions that enhance the digital experience, come help us innovate the future of software monitoring tools.About the RoleThe Data Science team is an integral part of Sentry's Data & Analytics within the Business Operations organization. We are focused on leveraging data to drive smarter decisions by creating models and analytical systems that translate data into actionable insights. Our commitment is to deliver high-impact, production-ready data science projects that bolster teams across Product, GTM, and Finance.In the role of Senior Data Scientist, you will be pivotal in defining the data science framework at Sentry. You will tackle complex, ambiguous challenges, develop models that yield significant business results, and help set the standards and practices that facilitate the scalability of data science efforts. Collaborating closely with cross-functional teams will ensure that our data science initiatives are trusted, widely adopted, and impactful across the organization.If you thrive on solving challenging problems, enjoy working independently, and seek to harness data science to influence real-world decisions, we are eager to connect with you.Your ResponsibilitiesDefine a repeatable data science operating model including roadmapping, stakeholder engagement, and delivery standards.Develop and deploy predictive models that inform product and business decisions, such as customer adoption, intelligence, lead scoring, and impact measurement.Collaborate with GTM, Product, and Finance teams to integrate models into actionable workflows rather than limiting them to dashboards.Provide technical leadership, elevating the standards for data science practices at Sentry.Work alongside Data Engineering to guarantee reliable deployment of production models.Enhance the foundational elements that boost experimentation and learning over time.What You'll Appreciate About This RoleThe opportunity to shape the future of data science at Sentry.A collaborative environment that values innovation and creativity.The chance to work on meaningful projects that have a real impact on the business.

About SentryAt Sentry, we’re on a mission to revolutionize software development by enabling developers to write exceptional code efficiently. With over $217 million in funding and a community of 100,000+ organizations, including industry giants like Disney, Microsoft, and Atlassian, we provide state-of-the-art performance and error monitoring tools. Our commitment to innovation drives us, and we believe in enhancing technology for everyone.We embrace a hybrid work model, designating Mondays, Tuesdays, and Thursdays as in-office days to foster collaboration and creativity. If you’re passionate about creating tools that enhance digital experiences, join us in building the future of software monitoring.About the RoleWe are seeking a Senior Product Designer who thrives on tackling intricate challenges and transforming them into user-friendly experiences that empower developers to deliver their best work.In this role, you will collaborate with a talented team of product managers, engineers, and designers to craft unique product experiences. As part of our dynamic design team, you will play a critical role in elevating our design language to ensure consistency, accessibility, and ease of development.In This Role, You WillDesign intuitive products that simplify complex developer workflows.Collaborate with cross-functional teams to brainstorm, refine solutions, and provide constructive feedback.Enhance our design language for consistent and accessible interfaces.Contribute to a design culture that values feedback, curiosity, and continuous growth.Champion exceptional design at every stage of the product lifecycle.You’ll Love This Job If YouEnjoy simplifying complex tools and workflows into seamless experiences.Thrive in collaborative environments with designers and engineers.Value consistency but understand when to innovate intentionally.Have a keen eye for detail, from overarching UX patterns to pixel-perfect designs.Believe in the power of open-source software and community collaboration.Are excited about bringing designs to life through code.

About SentryAt Sentry, we believe that poor software should be a thing of the past. Our mission is to empower developers to create exceptional software rapidly, allowing everyone to enjoy technology at its best.With over $217 million in funding and a trust of more than 100,000 organizations—including industry leaders like Disney, Microsoft, and Atlassian—we are dedicated to crafting performance and error monitoring tools that minimize bug fixing and maximize product development.We embrace a hybrid work environment across our global hubs, designating Mondays, Tuesdays, and Thursdays as in-office days to foster meaningful collaboration. If you’re passionate about creating solutions that enhance the digital experience, join us in developing the next generation of software monitoring tools.Your Role as an Enterprise Marketing ManagerAs the Enterprise Marketing Manager, you will take charge of how Sentry is positioned to various buyer personas within our core audience segments, focusing on competitive deals, customer success stories, and enterprise-level campaigns.This pivotal role emphasizes storytelling and enablement. You will collaborate closely with our Sales, Product Marketing, and Integrated Marketing teams to ensure Sentry is strategically positioned to excel in competitive landscapes, supported by credible customer narratives and programs.Key ResponsibilitiesDevelop and implement enterprise messaging and positioning through crafting compelling narratives, sales materials, and content that effectively communicate Sentry's value proposition to target buyer personas.Lead competitive sales enablement by creating battlecards, positioning frameworks, conducting win/loss analyses, and delivering sales training to boost performance in strategic deals.Build and scale customer advocacy programs, including case studies and advisory boards, to illustrate credibility and impact on a larger scale.Support enterprise campaigns with robust narratives and content, working alongside Integrated Marketing and Product Marketing to align campaigns with buyer needs, competitive context, and customer endorsements.Collaborate with GTM teams on execution, addressing field needs, supporting key opportunities, and continually refining enterprise enablement based on feedback and performance outcomes.What Makes You a Great FitYou are a proactive individual who thrives on creating and executing programs from the ground up.You derive satisfaction from collaborating with Sales and relish the opportunity to influence competitive sales cycles.You possess a strong understanding of enterprise marketing dynamics and enjoy storytelling through data and customer insights.

About SentryAt Sentry, we recognize that poor software experiences are all too common, and we are determined to change that. Our mission is to empower developers to create better software more efficiently, allowing everyone to reconnect with the joy of technology.With over $217 million in funding and a community of more than 100,000 organizations, including industry giants like Disney, Microsoft, and Atlassian, we are pioneering performance and error monitoring solutions. Our tools enable companies to spend less time addressing bugs and more time innovating.Sentry promotes a hybrid work environment across our global hubs, designating Mondays, Tuesdays, and Thursdays as in-office collaboration days. If you are passionate about creating solutions that enhance the digital experience, we invite you to join us in developing the next generation of software monitoring tools.About the RoleAs a Staff Machine Learning Engineer within Sentry’s AI/ML team, you will take the lead in developing advanced models and agents that enhance our products' intelligence and functionality. This pivotal role involves integrating AI and machine learning into our core offerings, including issue triage and resolution, as well as predictive analytics for application performance monitoring. Your contributions will enable organizations worldwide to derive actionable insights from their software, helping them to create superior products at an accelerated pace.In This Role You WillCreate cutting-edge agentic AI systems for triaging, debugging, and resolving real-world production challenges.Utilize Sentry’s extensive dataset of errors, spans, and profiles to inform your work.Lead the charge on significant AI/ML initiatives within the organization.You Will Thrive in This Role If YouAre motivated by making a meaningful impact and enjoy high-stakes, visible projects.Have a passion for building and will embrace the opportunity to be a founding member of the AI/ML team.Excel in cross-functional collaboration, working alongside developers and product teams to create features.

About SentryIn a world inundated with poor software, Sentry stands out with its commitment to ensuring developers can create high-quality software efficiently. Our mission is to empower developers to write better software faster, allowing everyone to rediscover the joy of technology.With over $217 million in funding and a growing community of more than 100,000 organizations, including industry giants like Disney, Microsoft, and Atlassian, we are at the forefront of developing performance and error monitoring tools that streamline the development process.Sentry supports a dynamic hybrid work environment across our global offices, with dedicated in-office days on Mondays, Tuesdays, and Thursdays to foster collaboration. If you have a passion for crafting tools that enhance the digital experience, join us in shaping the future of software monitoring.About the RoleAs a Senior Software Engineer on Sentry’s AI/ML team, you will play a pivotal role in developing the platform utilized by our debugging agents. This position is critical in incorporating AI and machine learning into our fundamental products, ranging from issue triage and resolution to predictive analytics for application performance monitoring. Your contributions will provide actionable insights to companies worldwide, enabling them to enhance their software development processes.Your ResponsibilitiesDevelop advanced agentic AI platforms to triage, debug, and resolve real-world production challenges.Utilize Sentry’s extensive dataset of errors, spans, and profiles to inform your development.Lead the development of significant projects within the AI/ML domain.What You’ll Love About This JobYou are motivated by impact and relish working on high-stakes, visible projects.You enjoy the process of building and will have the chance to be a foundational member of the AI/ML team.You thrive in collaborative environments and enjoy developing features alongside cross-functional teams.

About Sentry Sentry helps developers build better software. With over $217 million raised and more than 100,000 organizations, including Disney, Microsoft, and Atlassian, using our platform, we focus on performance and error monitoring that lets teams spend more time building and less time fixing bugs. We work in a hybrid model from our San Francisco hub, with in-office collaboration on Mondays, Tuesdays, and Thursdays. Our tools support companies as they scale, and our team is committed to improving the digital experience for everyone. About the Billing & Revenue Engineering Team This group sits at the intersection of product, finance, and infrastructure. The team ensures every observable event, errors, logs, traces, and session replays, is measured, priced, and billed accurately. Their work directly impacts Sentry’s revenue and customer trust. Success here requires deep experience with distributed systems, a sharp eye for financial accuracy, and a solid grasp of how customers use the product. Collaboration is central. The team works closely with product, engineering, BizOps, marketing, and sales to create systems that support new products and pricing strategies. Role Overview: Senior Software Engineer - Billing This position focuses on building and scaling the core systems behind Sentry’s billing infrastructure. The goal: deliver accuracy and reliability at a large scale. What You’ll Do Work on the next-generation usage tracking pipeline, handling hundreds of billions of events each day with low latency and financial-grade precision. Design flexible pricing models, from per-event billing to complex enterprise contracts, that allow product and sales teams to experiment quickly while maintaining revenue accuracy and speeding up new launches. Help make technical decisions about billing-specific data consistency, including managing delayed events, retroactive pricing changes, and reconciling distributed counts across our infrastructure. What Makes This Role Rewarding Work on hard problems that are easy to describe but tough to solve, all in service of a smooth and accurate experience for Sentry’s customers.

Join Sentry as a Senior Event Marketing ManagerSentry is on a mission to elevate software development by enabling developers to create high-quality software efficiently. With over $217 million in funding and a trusted network of over 100,000 organizations—including industry leaders like Disney, Microsoft, and Atlassian—we provide innovative performance and error monitoring tools that streamline the development process.We operate on a hybrid work model, emphasizing collaboration in our global offices, with designated in-office days to foster teamwork. If you are passionate about enhancing digital experiences and want to play a pivotal role in shaping the future of software monitoring tools, we invite you to apply.As a Senior Event Marketing Manager, you will lead our regional event strategy, including our dynamic startup program, while expanding our field marketing initiatives. This is an exciting opportunity for a proactive leader eager to create impactful experiences that drive sales and enhance our market presence.Your Responsibilities:Design and execute engaging regional marketing events that generate qualified leads, accelerate sales, and strengthen customer loyalty.Oversee all aspects of trade show and conference logistics, including vendor management, budgeting, staffing, performance tracking, and on-site execution to ensure exceptional experiences.Collaborate closely with sales teams to identify key accounts and develop tailored marketing strategies that effectively engage prospects.Maintain clear communication regarding event programs with all stakeholders, preparing essential planning documents, schedules, and budgets.Analyze event performance metrics and ROI, partnering with internal sales and MOPs teams to optimize future marketing efforts.Assist in developing compelling event content and messaging in collaboration with our marketing team.

Join Sentry as a Senior Product DesignerSentry is redefining the landscape of error and performance monitoring tools, creating solutions developers are eager to adopt. With over 160,000 organizations—ranging from solo developers to industry giants like Disney and Microsoft—utilizing our open-source product, we have established our dominance in the errors market.As we expand into revolutionary areas such as distributed tracing, metrics, logs, session replays, and AI-driven developer workflows, we invite you to be part of this exciting evolution. Imagine designing interfaces for an agentic issue resolution system where bugs can self-identify, triage, and even raise pull requests. This is not just a job; it's an opportunity to shape the future of developer tools.With $217 million raised so far, we are strategically positioned for continued growth, currently at an impressive 33% year-over-year. Our team thrives on a deeply technical culture, where engineers and designers collaborate closely without the confines of a large PM organization. Our Chief Product Officer, a former Apple executive, advocates for a partnership between designers and engineers in leading product development.Join us at a pivotal moment as our design team undergoes a transformative shift under the guidance of Aiden, our new Head of Product Design. We are moving from a pixel-perfect execution approach to strategic product thinking—focusing on understanding user needs before jumping into design. Your insights and creativity are crucial in this journey.

About the Role:Join Paraform as an Executive Assistant, where you will play a pivotal role in supporting our CEO and CTO during an exciting growth phase. This position is perfect for an individual with over 5 years of experience working alongside senior executives, adept at thriving in dynamic environments, and committed to ensuring that complex, high-pressure days proceed without a hitch.As the backbone of our leadership team, you will expertly manage calendars, emails, and logistics, proactively anticipating needs and creating the necessary space for our executives to concentrate on expanding and enhancing the business.What You’ll Do:Oversee intricate calendar management and scheduling for the CEO and CTO, coordinating with both internal and external stakeholders.Manage inbox triage and correspondence, ensuring that priorities are addressed and no details fall through the cracks.Assist with light office management and daily operational requirements.Support various special projects and urgent requests as they arise.Serve as a reliable partner, demonstrating proactivity, meticulous attention to detail, and the ability to remain composed under pressure.What We’re Looking For:A minimum of 5 years of experience as an Executive Assistant.Outstanding organizational abilities and keen attention to detail.Strong judgment and discretion, particularly in handling sensitive information.A proactive and resourceful attitude, with a readiness to take initiative.Comfort with the fast-paced, high-growth atmosphere of a startup.If you enjoy working behind the scenes to facilitate smooth operations and wish to have a significant impact by supporting leadership in a rapidly growing organization, we would love to hear from you.Benefits:Competitive CompensationComprehensive Healthcare CoverageCommuter StipendCatered Lunch and Dinner On-SiteGym Membership401k PlanFlexible Paid Time OffAbout Paraform:Paraform is revolutionizing one of the largest and most fragmented markets worldwide: hiring. We aim to modernize and streamline the hiring process to connect employers with the best talent efficiently.

About HappyRobotHappyRobot serves as the foundational infrastructure enabling enterprises to develop and manage AI workforces. Our AI agents not only communicate effectively but also make autonomous decisions, take actions, and operate seamlessly across various platforms including voice, email, and enterprise systems. Originating from Y Combinator (S23) and supported by a16z and Base10 with an impressive $60M in funding, we are integral to the operations of critical global enterprises.Our platform is rigorously tested in demanding environments where the stakes are high. We began in the logistics sector, creating our unique voice stack, models, and orchestration layer from scratch, and we are now extending this robust infrastructure to every enterprise engaged in the real economy. Discover more about our vision in our manifesto.About the RoleWe are seeking a highly organized, proactive, and resourceful Executive Assistant to support our founders and ensure smooth operations. This role offers a unique opportunity to closely collaborate with leadership in a dynamic, fast-paced environment.What You’ll DoManage calendars, schedule meetings, and coordinate travel arrangements for the founders.Effectively prioritize and handle incoming requests to maximize their time.Prepare meeting agendas, take detailed notes, and follow up on action items.Serve as a primary point of contact between the founders and both internal and external stakeholders.Assist with special projects, research, and confidential tasks as needed.Must Have3-5+ years of experience supporting C-Suite Executives.Demonstrated ability in managing complex, high-volume calendars across multiple time zones.Exceptional organizational and detail-oriented skills, capable of handling multiple priorities effortlessly.Strong communication skills, with the ability to anticipate needs and ensure smooth operations.Discretion and professionalism in handling confidential matters.Proactive and resourceful, with a knack for identifying solutions before challenges arise.Why Join Us?Be part of a pioneering company at the forefront of AI workforce innovation.Collaborate with talented professionals in a vibrant and supportive work environment.

DoorDash, Inc. is seeking a Senior Executive Assistant based in San Francisco, CA. This role supports the executive team by handling daily schedules, organizing meetings, and ensuring smooth operations. Key responsibilities Manage executive calendars and arrange meetings Coordinate logistics for meetings and company events Handle a variety of administrative tasks to keep executives working efficiently Assist with project management as needed What makes this role important The Senior Executive Assistant helps keep DoorDash’s leadership focused and productive. Strong organizational skills and attention to detail are critical in this position, as the work supports collaboration and daily progress across the team.

Join Our Team as an Executive AssistantAt Conversion, we're on a mission to revolutionize marketing automation for modern software companies. Our AI-native platform streamlines the chaotic world of marketing, ensuring that growth teams can effectively manage their entire go-to-market strategy from a single, efficient interface. With over $28 million in funding and a rapidly growing customer base of more than 4,000 clients, our team in San Francisco is eager to welcome a dynamic Executive Assistant who can thrive in our collaborative and fast-paced environment.As our first Executive Assistant, you will play a pivotal role in shaping our future. You will be responsible for managing the founders' calendars, coordinating meetings, and facilitating communication to maximize productivity. Your contributions will extend to building recruiting pipelines, organizing team events, and scouting locations for our next office space. If you are passionate about helping teams succeed and enjoy tackling diverse challenges, we want to hear from you!

At Ando, we are revolutionizing messaging software tailored for a collaborative future between humans and agents. Our vision transcends mere functionality; we aspire to create a platform that resonates with users, making it not just fast and visually appealing, but intuitively helpful and insightful. Our goal is to enhance the daily work experience so that users are eager to engage with our software for hours and recommend it to their peers.Position OverviewWe are seeking an Executive Assistant to act as a vital partner to our founder and enhance the productivity of our team. In this role, you will orchestrate team events and logistics, managing the myriad details that transform chaotic workdays into seamless, productive experiences.This position merges traditional executive support with project management and operational tasks, making it perfect for a proactive, discreet individual who thrives in a dynamic, high-growth setting.Your ResponsibilitiesManage HR and operational tasks that don’t fall under any specific role.Plan and coordinate customer events, team on-sites, and interview days from start to finish.Arrange travel (both domestic and international), create itineraries, and handle logistics.Monitor action items across the team and provide follow-ups to ensure progress.Utilize Claude Code and other agents to enhance your productivity.Ideal Candidate ProfileAbility to switch contexts swiftly without losing focus.Strong judgment to distinguish between urgent and important tasks.Comfortable navigating ambiguity and resolving challenges as they arise.Outstanding attention to detail and organizational capabilities.Exceptional written and verbal communication skills.Core ValuesTo compete with established players like Slack, we emphasize meticulous attention to detail, taste, and the subtleties that enhance user experience—elements that may go unnoticed but are crucial. We are building a team that upholds the highest standards and values:Craftsmanship is key: We focus on the details that may be overlooked but are felt in every interaction, animation, and word choice.Clear thinking...

Join AfterQuery, an innovative research lab at the forefront of artificial intelligence exploration. We focus on pioneering new datasets and experimentation that fuel the development of next-generation foundation models. Our clientele consists of major AI laboratories at the cutting edge of technology. Supported by esteemed investors and an exceptional founding team, we lead the charge in AI innovation and human data creation.Why You Should Join Us?Contribute to a company that is shaping the future of AI.Collaborate with an outstanding founding team with experience from top technology and finance organizations.Seize the unique opportunity to support and enhance our operations alongside the founding team.Enjoy competitive compensation and significant opportunities for personal and professional growth.Your ResponsibilitiesOversee executive calendars, manage scheduling, and ensure effective coordination.Facilitate meetings with internal teams, partners, and clients, ensuring all materials are prepared and follow-ups are completed.Assist founders with various administrative, operational, and organizational tasks to enhance overall efficiency.Support the coordination of company communications, documentation, and internal processes.Manage logistics for company events, meetings, and conferences.Oversee and manage administrative workflows and operational tasks across the team.Ensure seamless day-to-day operations by proactively identifying and addressing administrative needs.What We’re Looking For2–5 years of experience in executive assistance, operations, administrative support, or a comparable role (startup or tech experience is a significant advantage).Exceptional organizational skills with the capability to prioritize multiple tasks in a dynamic environment.Strong communicator with a proven track record of coordinating across teams and stakeholders.Demonstrated ability to efficiently manage schedules, logistics, and administrative processes.Must be based in the US (candidates from other countries will not be considered), preferably on the West Coast (CA, WA, OR, NV).Ability to work remotely while adhering to Pacific Standard Time (PST) hours.

HockeyStack is a pioneering Applied AI firm dedicated to revolutionizing sales, marketing, and customer success for B2B businesses. Our mission is to construct the most comprehensive and precise representation of the B2B buyer by integrating seamlessly with every tool your team employs, collaborating with third-party data providers, and deploying custom AI research agents. We leverage this data to drive applications that automate intricate, high-value workflows across revenue and go-to-market teams.Our flagship offerings include:Marketing Intelligence – swiftly addresses inquiries such as “What caused that sudden decline in pipeline?”Account Intelligence – highlights next-best actions to guide representatives in converting target accounts.Since our inception in January 2023, we've successfully navigated through Y Combinator, secured a $26 million Series A led by Bessemer, achieved a remarkable 3× year-over-year growth, reached multimillion ARR, and currently process over 60 TB of GTM data each month. Operating out of our San Francisco headquarters, we thrive in a fully in-person environment, prioritizing rapid progress and hiring individuals who are eager to succeed. Your MissionAs HockeyStack continues to expand, we are on the lookout for an outstanding Executive Assistant to the CEO to serve as a strategic ally and multiplier for our founder and executive team.This role transcends traditional administrative duties. You will anticipate needs, enhance operational efficiency, and ensure the CEO’s time is concentrated on the most impactful priorities. You’ll convert strategic goals into actionable plans, manage intricate workflows, and maintain alignment among the CEO and leadership team.Your position will place you at the heart of the organization, collaborating with investors, executives, clients, and partners. Ideal candidates will demonstrate exceptional organization, proactivity, technological proficiency, and ease in navigating a fast-paced, high-growth atmosphere.This high-trust, high-visibility role offers direct insight into company strategy and executive decision-making, allowing your contributions to resonate throughout the organization as you aid the CEO in precise execution and scaling efforts. What You’ll DoExecutive Support & LeveragePartner closely with the CEO — managing priorities, context-switching, and ensuring follow-through on execution.Proactively identify needs before they arise and solve issues rather than merely reacting to requests.Ensure alignment and efficiency across various teams and stakeholders.

Executive Assistant to the CEOAs the Executive Assistant to the CEO at Firecrawl, you will play a pivotal role in ensuring the seamless management of our CEO's calendar, communications, and commitments. This position demands a high level of trust, accuracy, and a commitment to excellence. Your main responsibility will be to guarantee that every aspect of the CEO’s schedule operates smoothly, ensuring that no important task is overlooked.Key Responsibilities:Calendar Management: Oversee the CEO's calendar with absolute clarity and organization, ensuring that every meeting is purposeful and well-prepared.Inbox Triage: Manage a high-volume inbox, prioritizing urgent matters and drafting timely responses to ensure that critical communications are addressed promptly.Follow-through on Commitments: Prepare briefing materials for meetings, track action items, and ensure that all commitments are executed effectively.

About RhythmsAt Rhythms, we are pioneering an innovative AI business execution system designed to make enterprises truly AI-native. This transformation redefines how organizations operate, execute, and scale their operations.Founded by successful entrepreneurs behind Chronus (acquired by PE) and Ally.io (acquired by Microsoft), we have secured a $26M seed funding round from esteemed investors including GreenOaks, Madrona, and Accel. Our achievements have been recognized by GeekWire, awarding us the 2024 Deal of the Year and nominating us as a finalist for the 2025 AI Innovation of the Year.Our platform revolutionizes the path to AI-native operations by seamlessly linking strategic planning and OKRs with daily execution and real-time progress tracking. Utilizing a multi-agent AI architecture, we integrate with tools like Slack, Teams, Jira, and Linear to automate workflows, provide predictive insights, mitigate risks, and enhance organizational memory that adapts and improves over time. Our enterprise clients trust us for delivering reliable agentic AI solutions essential for their key business processes.The RoleWe are seeking an Executive Assistant to collaborate closely with our CEO and co-founder. In this pivotal role, you will serve as the operational backbone, ensuring the CEO remains effective and the company operates seamlessly.Your responsibilities will encompass managing the CEO's calendar, communications, and operational processes while engaging in strategic initiatives that significantly influence business success—from coordinating hiring efforts to optimizing company operations and preparing for customer meetings. You will treat the CEO's time as the company's most precious resource, safeguarding it with utmost diligence.This position offers a high degree of trust and autonomy. You will gain insights into all facets of the business—product, strategy, customer relations, and hiring—and leverage this knowledge to anticipate needs proactively.